Danniela Alves
Danniela Alves at Naples Mazda
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Danniela Alves

Service Advisor

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
311 Reviews

Specialties & Trainings

Portuguese

Se Habla Espanol

4.7

311 Reviews

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311 Reviews of Danniela Alves

April 27, 2025

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Employee Rating

Gave my wife her car back with the tire light on. We didn't bring it there with the light on and it didn't have a tire issue before you serviced it More

by sagoprim
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Recommend Dealer
No

April 25, 2025

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Good service. Helpful and informative. Treated me with respect. I'll continue to have car serviced there. More

by DELPSTAR
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Recommend Dealer
Yes

Other Employees Tagged: Roger Hess, Noah Ryan , Dan Murillo

April 18, 2025

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It was just what I hoped it would be I can’t say much more nor will I More

by THEJACKLOWS
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Recommend Dealer
Yes

April 13, 2025

Dealership Rating
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Manager didn't care. Was told service would be 1 hour they took car 2 hours later. Wanted estimate was told it would cost $200. Defective screen which was documented a More

by Lizzardo
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Recommend Dealer
No

April 12, 2025

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Was charged for work that should have already been done 2 years ago, also charged for checking an under warranty Mazda battery, not too happy. More

by MWHHAMILTON
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Recommend Dealer
No

April 12, 2025

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I had a 12 PM appointment for an oil change and tire rotation. It took close to 3 hours to do this. That is unacceptable. I feel my time is too important. I will not be returning. More

by echobrda06
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Recommend Dealer
No

April 09, 2025

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Everybody was very cordial and feedback was very good. Will continue to bring my car to this dealership. More

by artfrankel0
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Recommend Dealer
Yes

Other Employees Tagged: Roger Hess, Noah Ryan

April 09, 2025

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Employee Rating

Roger Hess is an out standing customer service manager. Explanatory, cordial, and helpful. One of the best I’ve seen in the industry. More

by fbucaria
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Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

April 06, 2025

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Employee Rating

Very efficient and thorough. Pleased & impressed with video inspection. Pleasant and engaging service desk staff. More

by Keeffer
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Recommend Dealer
Yes

Other Employees Tagged: Roger Hess, Noah Ryan

April 05, 2025

Dealership Rating
Employee Rating

Easy dealing with the service representative. Vehicle was serviced promptly and the video report was very helpful. Will use their service departments regularly. More

by WJJOHNSON917
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Recommend Dealer
Yes
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