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Danny Navarrete

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Danny Navarrete

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Danny Navarrete

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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Overview Reviews (1)

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1 Review of Danny Navarrete

December 03, 2023

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Recommend only because of their salesman and willingness to get the sale done. The atmosphere is extremely chaotic, and not like other Lexus dealerships. Not much privacy during. Jorge Acosta helped push cl to get the sale done. The atmosphere is extremely chaotic, and not like other Lexus dealerships. Not much privacy during. Jorge Acosta helped push closing through, drove me to bank as needed, promised to follow up, with final fob delivery. (hopefully he will). Insurance verification was horrible. Office in a hallway, noisy, people walking through, bad phone service. Not sure about new car sales, this was certified sales. Had price nailed down, overall experience still took 4 hours!! People I dealt with not even on the listing. Survey wanted me to rate a person I never even met. More

by BNB2310

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Recommend Dealer

Yes

Other Employees Tagged: Jorge Leon, Jorge Acosta

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Dec 09, 2023 -

Lexus of Pembroke Pines responded

We appreciate your feedback and are sorry to learn that your experience with us was less than ideal. We strive for a smooth, efficient process in all aspects of our service, so it's disappointing to read about the issues you encountered. Your comments will be shared with our team as we continually work on improving customer satisfaction. If there is anything else you'd like to discuss or if any other concerns arise, please don't hesitate to reach out directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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