Danny Roberts | Page 4

I purchased a new 24 RAV4 LE from this dealer. The cars works well as expected and I really like buying a new toyota. It was a smooth process and the tile deference from the moment when I The cars works well as expected and I really like buying a new toyota. It was a smooth process and the tile deference from the moment when I decided to buy the car and actually got the car was around 3 hours. However, I made a reasonable downpayment, the finance representative convinced me to buy GAP insurance, which in hindsight made no sense given the amount I had already put down. When I later tried to cancel the GAP insurance within the 60 day period which was clearly mentioned, I discovered I didn’t receive the full refund I was entitled to. After multiple calls to both the dealer and the insurance company I unfortunately didn't get the full refund. On a positive note, the sales representative was very helpful and assisted me with my paperwork and a few other issues, which I appreciated. However, the GAP insurance ordeal made this experience less than ideal, and that’s why I’m not giving them a 5 star review. Update: I got a call from the dealer and they honored the full refund which made me to update the rating. More

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Buying process was easy and efficient. Was able to have the vehicle delivered to my home instead of having to travel 45 minutes to the dealership. Was able to have the vehicle delivered to my home instead of having to travel 45 minutes to the dealership. More

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Went above and beyond to help us with the purchase, very patient with us and was very understanding with our baby patient with us and was very understanding with our baby More

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Kind people! Great service!! Daniel Roberts is the man to talk to!!! I highly recommend going to Frankfort Toyota!! Great service!! Daniel Roberts is the man to talk to!!! I highly recommend going to Frankfort Toyota!! More

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First time financing a car at 24. Got the help and guidance I needed and a better understanding of buying a car. Not only that, but a better understanding of credit and an opportunity Got the help and guidance I needed and a better understanding of buying a car. Not only that, but a better understanding of credit and an opportunity to have a car I’ll enjoy in the long run, while using it to build personal credit, and a relationship with Toyota. Any issue that has arisen from the car was dealt with swiftly & with grace. My dealer was, and has continued to be patient and understanding with me, and I could not be more grateful. This dealership and its hard working staff have treated my family tremendously and have earned life-long customers. Highly recommend. More

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Great Experience would definitely recommend buying here,I love the car and Daniel was awesome love the car and Daniel was awesome More

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They were super friendly and did not try to pressure me into anything. Daniel was very helpful and made starting the paper work easy and not stressful. Then Dana made the financial part just as easy and pl into anything. Daniel was very helpful and made starting the paper work easy and not stressful. Then Dana made the financial part just as easy and pleasant. I was very pleased with my experience. More

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We were very pleased with Greg's help getting a car that we needed. I highly recommend him and Frankfort Toyota. we needed. I highly recommend him and Frankfort Toyota. More

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The salesman, Daniel, was very professional and helpful. I especially liked that he didn’t pressure me. Great guy I especially liked that he didn’t pressure me. Great guy More

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Daniel was super helpful and was able to get us the car we were looking for. The purchasing experience was quick and easy. we were looking for. The purchasing experience was quick and easy. More

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