Danny Wagner | Page 29

Bait and switch prepaid maintenance program. I was told I was purchasing the vw prepaid maintenance for my car, but when I went to use it I was told I really purchased a coupon book, even though my purchase was purchasing the vw prepaid maintenance for my car, but when I went to use it I was told I really purchased a coupon book, even though my purchase agreement clearly says “maintenance.” I am beyond upset. More

by sfalasca19 Verified Customer Verified Customer

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I brought my 2007 Triple White Beetle Conv (22k miles) in with my headlights not working. I just moved here from Chicago and own 5 VWs. The buckets that the headlights slide into, degrade over time. The part with my headlights not working. I just moved here from Chicago and own 5 VWs. The buckets that the headlights slide into, degrade over time. The parts are ~$150 but the labor can be 3-5 hours. Instead of replacing everything, the mechanic adjusted everything he could and was successful in getting the lights to function properly. The total bill was $120. It isn't often that a dealer will take the more economical route. I'm impressed! More

by bstock Verified Customer Verified Customer

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They installed the front struts and vacuumed my car. I brought my own parts and they did it well within a day. The final pricing never changed from the quote or closely matches it. An alignment had also b brought my own parts and they did it well within a day. The final pricing never changed from the quote or closely matches it. An alignment had also been done. Last year an alignment had also been done and all went well. More

by ACN Verified Customer Verified Customer

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Brian was terrific - worked quickly as it was a crazy day due to the cancellations due to storm . I also was very happy to get a shuttle ride to my home and back to the dealership . Didn’t want to stay - co due to the cancellations due to storm . I also was very happy to get a shuttle ride to my home and back to the dealership . Didn’t want to stay - corona . More

by lorrie.sutter Verified Customer Verified Customer

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Always helpful and prompt and very respectful.The sales Always helpful and prompt and very respectful. The sales dept is also very helpful and detailed. They follow up when they say they will too Always helpful and prompt and very respectful. The sales dept is also very helpful and detailed. They follow up when they say they will too More

by jenimkk3241 Verified Customer Verified Customer

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Lokey VW strives to provide exceptional service every time I visit. I will continue to have my cars serviced through them every single time. Great work all! time I visit. I will continue to have my cars serviced through them every single time. Great work all! More

by rscarfpin Verified Customer Verified Customer

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Service both times was very good. Worked me into the schedule and handled issues other VW dealerships did not address. Brian went above and beyond to take care of my fuel sending unit issue and brakes. schedule and handled issues other VW dealerships did not address. Brian went above and beyond to take care of my fuel sending unit issue and brakes. I highly recommend this service advisor Antonio and Danny were also very professional and helpful on subsequent services. More

by susieqpackleader Verified Customer Verified Customer

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Was. It happy at all with the detail that I paid 160.00 for. They did not clean the outside correctly nor the trunk and back seat of car. for. They did not clean the outside correctly nor the trunk and back seat of car. More

by VMURTA522 Verified Customer Verified Customer

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Danny was very friendly and explained things efficiently and clearly to me. I didn’t get inundated with offers of special services that I didn’t need or want which I really appreciate. The service was direc and clearly to me. I didn’t get inundated with offers of special services that I didn’t need or want which I really appreciate. The service was direct, efficient, and everything processed smoothly for me. More

by maiaoehl Verified Customer Verified Customer

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Always great service whether getting service done or buying - they always make sure we use up the tire rotations and free oil changes when we come and willing to help us with upcoming maintenance issues buying - they always make sure we use up the tire rotations and free oil changes when we come and willing to help us with upcoming maintenance issues- everyone is very friendly and helpful! Love this place! More

by Vickie M Verified Customer Verified Customer

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