Danny Williams | Page 13

Impressed with our experience. Viewed several cars without feeling rushed. Entertained our 5yr-old's many thoughts/questions. Husband says: "Very patient; my wife took too long to d Viewed several cars without feeling rushed. Entertained our 5yr-old's many thoughts/questions. Husband says: "Very patient; my wife took too long to decide." More

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Easy. Friendly. Fast! Went to the dealership to test drive something I saw online and went home with my new vehicle within 2 hours! Thanks for a great buying experience!! Went to the dealership to test drive something I saw online and went home with my new vehicle within 2 hours! Thanks for a great buying experience!! More

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Pleasant vehicle purchase experience! Kerns was by far the fastest time it ever took to by a vehicle in my experience. My salesman was friendly, not aggressive and had a great suppirt staf Kerns was by far the fastest time it ever took to by a vehicle in my experience. My salesman was friendly, not aggressive and had a great suppirt staff. Everyone was friendly and professional. I got a good deal on the truck and would recommend Kerns to everyone for a pleasant vehicle buying experience. More

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Impala Search I am not an Internet guy. I use it as a tool for what I need. I travel for a living and had the opportunity to have my wife with me to search Car Guru I am not an Internet guy. I use it as a tool for what I need. I travel for a living and had the opportunity to have my wife with me to search Car Gurus. We had spoke with many dealers along our trip with many inexperienced individuals. Sorry I am a Gear Head and I know what I want and for how much I really want to pay. My wife contacted Kearns by phone and had the initial contact with Judy Juneau. After a few minutes of over hearing there conversation. I asked my wife to put Miss Judy on speaker so I could ask specific questions. I was shocked to find some one that dialed in every detail I asked about in a very professional friendly manner and was Technical enough for me to find some comfort with the potential purchase. Judy delivered a quote to us via text in 20 minutes. My wife and I said Whoa!...I followed up with a visit This is not your normal dealership. I was impressed. But little nervous. I met with my Sales Assignee Danny Williams. We hit it off and I did not make him flinch as I crawled over the Impala...He stopped me and said...Sir I will put the vehicle on the rack for you right now and get you a flash light...this young man is my daughters age 22 years old and has a clue on how to treat potential customers. I like it!!! I spent 40 years in customer service. I know how to keep my business. Danny will succeed in what ever he chooses to do. Bottom Line I finished with Kiefer and Gunner called them both out I had questions and they finished the deal with me. Very professional and good to deal with...Bought the car and the warranty. I fix my own cars but lets see how the rest of support goes. I am hopeful if it is good so I can have a dealer that I trust to buy more vehicles from. Burned to many times...I am very happy with my Impala. All the best to you folks! Sincerely Dan and Diann Tesar. More

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Great Experience! Everyone was very friendly and helpful. We were shown the vehicles that fit our criteria and were very excited to find "the one". We drove the car h Everyone was very friendly and helpful. We were shown the vehicles that fit our criteria and were very excited to find "the one". We drove the car home that day! I would definitely recommend Kearns and I already know I'll be coming back next year when we look for my son's new vehicle. More

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Another Awesome Experience This is our third vehicle from Kearns. As always, the employees were very helpful. Kearns let us try out two vehicles over night and one of them, ov This is our third vehicle from Kearns. As always, the employees were very helpful. Kearns let us try out two vehicles over night and one of them, over the weekend. Trust is the key here. More

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Worth the Drive Can't say that we took the 50 min drive because of the dealership but rather they had the exact car we wanted. But not disappointed in dealing with th Can't say that we took the 50 min drive because of the dealership but rather they had the exact car we wanted. But not disappointed in dealing with the personel. Everyone was pleasant to work with. Probably the best buying experience I've had. And the first time I didn't leave feeling like we've been taken for a ride. Danny Williams, good job, it was a pleasure. Only reason for 4 stars and not 5 is my husband and I are old school, and would have liked to go through the technology on the car more thoroughly. But time was a factor. Hopefully, that will still take place changing my rating to 5. More

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Amended Review I am amending my review I wrote on 3/20/19. Prior to purchasing my vehicle it was not disclosed to me that there was only one key. When I inquired a I am amending my review I wrote on 3/20/19. Prior to purchasing my vehicle it was not disclosed to me that there was only one key. When I inquired about it they said their key contractor wasn’t there that day but they would get back to me. Two weeks later I received a text that they couldn’t help me and I would need to contact a VW dealership to get another key. The cost of a new key is $200 and I will be paying that additional expense out of my pocket. I should have been told up front there was only one key. It is unfortunate that because of the way they chose to handle this situation that I will not purchase from them again nor will I recommend them to people I know. More

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Malibeautiful I've never bought a car from a dealer before and I worry that I have been spoiled from here on out. Hopefully, I never have to buy from a different d I've never bought a car from a dealer before and I worry that I have been spoiled from here on out. Hopefully, I never have to buy from a different dealer because I am sure the experience will pale in comparison to the kind, helpful, knowledgeable people I dealt with at Kearns. More

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Good Experience I hate car shopping and did not want to spend a whole day haggling back and forth. Daniel was a great sales person. He was a pleasure to work with a I hate car shopping and did not want to spend a whole day haggling back and forth. Daniel was a great sales person. He was a pleasure to work with and went out of his way to listen to what I wanted. Between him and Gunner, they got us in and out of there in a Chevy Traverse that I love. More

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