Danny Wright | Page 2

Greg was great! He kept me informed about the service throughout the process. Everyone I came in contact with was very professional and courteous. Sometimes I feel a He kept me informed about the service throughout the process. Everyone I came in contact with was very professional and courteous. Sometimes I feel a little awkward in service departments because I feel like I don't belong there, but I was greeted quickly and made to feel welcome every time I walked in. The service I needed was done in just a little over an hour just as Greg had estimated, and I was informed of the cost before anything was done. I also bought my car from this dealership, and I have been pleased with every aspect from purchase to service. More

by pugmom0924 Verified Customer Verified Customer

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Danny and the dealership always put the customer first. They’re quick even when I don’t have an appointment. They’re quick even when I don’t have an appointment. More

by Stoptheif1 Verified Customer Verified Customer

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Excellent customer service and prompt service. The service reps are quick to check you in and give you an estimate for any repairs or service that is needed. They work with by explaining the ser The service reps are quick to check you in and give you an estimate for any repairs or service that is needed. They work with by explaining the service or the repair and try to save you money by prioritizing repairs for you. More

by joselopezkw Verified Customer Verified Customer

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Everyone was super nice and very attentive to all your needs. Got the service done fast as well! needs. Got the service done fast as well! More

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Great service, and everyone here are nice! Will come back to do more services in the future! Will come back to do more services in the future! More

by dan1el023 Verified Customer Verified Customer

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Wow! Just wanted to share my great experience with SHOTTENKIARK KIA. Had a check engine light come on in my 2023 Kia Carnival, took it in and the comput Just wanted to share my great experience with SHOTTENKIARK KIA. Had a check engine light come on in my 2023 Kia Carnival, took it in and the computer code it showed an evaporation leak code, so they checked the gas cap, where most of the time it’s 99% the issue. A week after the engine light came on again, so I brought it back in and they ran a pressure test and some other tests and everything was working fine - they couldn’t find the root cause. They contacted an USA KIA engineer to share the issue and see if there’s been anything similar in the US with this car. The engineer asked to do 3 other tests but all of them checked out fine. I truly appreciate the honesty of Fort Bend Kia (SHOTTENKIARK). Thank you as always for the amazing service. A special thanks to Danny, the service manager, and Enrique, the GM, for doing a great job to take this matter seriously and trying to resolve this as quick as possible. This is what every dealership should be doing with the with their customers - SHOTTENKIARK goes the extra mile!! More

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I bought my vehicle from them. They are professional, patient, helpful and provide the needed information. Service department has amazing personnel that provide assistance for vehi They are professional, patient, helpful and provide the needed information. Service department has amazing personnel that provide assistance for vehicle maintenance. I highly recommend Shottenkirk Fort Bend Kia. More

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Excellent service. I want to highlight the interactions we had with Danny Wright... he is the best! I want to highlight the interactions we had with Danny Wright... he is the best! More

by leisersilva Verified Customer Verified Customer

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I was told when I pulled in that my update program would take about 1 1/2 hours! Even thought I had an appointment for 8:00am! But it was almost 2 hours later I had to ask what was taking so long! Was told take about 1 1/2 hours! Even thought I had an appointment for 8:00am! But it was almost 2 hours later I had to ask what was taking so long! Was told it was done but in line for a wash. I ask to just get my car and go home! More

by Jackofall48 Verified Customer Verified Customer

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Went in to look at some cars, while I was getting my car serviced and ended up getting a great deal on a new car! Josh was amazing; very communicative, honest, quick and got us where we wanted to be price- serviced and ended up getting a great deal on a new car! Josh was amazing; very communicative, honest, quick and got us where we wanted to be price-wise. The manager was great too! Definitely recommend! Nice work! Will def be back (second time buying from here)! line the place and people! More

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