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Dante Jovenal

Overview Reviews (65) Inventory (268)

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Dante Jovenal

Dante Jovenal | Page 6

Sales

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.6

65 Reviews

Overview Reviews (65) Inventory (268)

4.6

65 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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65 Reviews of Dante Jovenal

February 02, 2023

Dealership Rating

Employee Rating

Very helpful and they answered all of my questions and I didn’t have to stay any longer than I had to didn’t have to stay any longer than I had to More

by Mahele

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Theresa Karas

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Feb 03, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 20, 2023

Dealership Rating

Employee Rating

Excellent and professional help in my purchase. Very professional in all areas. From test drive to detailing and driving off Very professional in all areas. From test drive to detailing and driving off More

by CRAIGKIRKLAD

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Theresa Karas

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Jan 20, 2023 -

Honolulu GMC Cadillac responded

Craig, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Dante, Theresa, and out team here at Honolulu Buick GMC are glad to have you as a customer. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 31, 2022

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Employee Rating

Great personality, very friendly, easy to talk to. no pressure and felt comfortable and made me feel like at home. good customer service A+! no pressure and felt comfortable and made me feel like at home. good customer service A+! More

by DEMESILLJ001

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Lee

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Jan 02, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

Jan 03, 2023 -

DEMESILLJ001 responded

Thank You and the staff for all that you did for me! I'm enjoying my new secondhand truck very much! Thanks again much Mahalos and Aloha!!! Joe Demesillo

December 18, 2022

Dealership Rating

Employee Rating

Service great. ..sales manager needs to do much better. Overall sales rep I had was a good guy but definitely tell WVERYONE I know who goes there to get EVERYTHING p ..sales manager needs to do much better. Overall sales rep I had was a good guy but definitely tell WVERYONE I know who goes there to get EVERYTHING promised in writing. No such thing as a hand shake and promise these days. Nothing worse than going back on his words after the sale. THIS is why I HATE car shopping. More

by COSMO_97665

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Theresa Karas, Irene Nicholson, Sales manager ..0 STAR

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Dec 18, 2022 -

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 17, 2022

Dealership Rating

Employee Rating

Excellent service and very helpful and informative excellent customer service very knowledgeable with the process and very professional excellent customer service very knowledgeable with the process and very professional More

by METUSELU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kalai Mukawa

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Dec 18, 2022 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 08, 2022

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Employee Rating

No pressure . Great customer service. Justin was so helpful. I just got my 2nd car same model mostly because Justin was so helpful. Great customer service. Justin was so helpful. I just got my 2nd car same model mostly because Justin was so helpful. More

by SOONGALOHASURF

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Theresa Karas, Justin Chilcoat

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Dec 08, 2022 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 21, 2022

Dealership Rating

Employee Rating

The personnel in this dealership are very professional and made me feel very comfortable during my time there. and made me feel very comfortable during my time there. More

by TIMOTHY.TRUJILLO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Theresa Karas, Colin Viloria

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Nov 22, 2022 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 10, 2022

Dealership Rating

Employee Rating

Love working with these guys. Totally professional and none of that BS with the truck or car buying experience we all dread. Highly recommend, I have been loyal for years and neve Totally professional and none of that BS with the truck or car buying experience we all dread. Highly recommend, I have been loyal for years and never regretted it. From the purchase through the ongoing service, it is always top notch, convenient, and on time! More

by agtconstruction@hawaii.rr

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Theresa Karas

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Oct 11, 2022 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad Dante and Theresa were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 04, 2022

Dealership Rating

Employee Rating

The salesperson Dante was knowledgeable and well informed on the truck he sells. Dante was able to answer all my questions and concerns I had. He has a friendly personality and always cordial. Theresa Karas on the truck he sells. Dante was able to answer all my questions and concerns I had. He has a friendly personality and always cordial. Theresa Karas was very thorough and explained things well on the paperwork and warranty issue’s. I would consider buying another vehicle at the location. More

by KYONEDA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Theresa Karas

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Sep 05, 2022 -

Honolulu GMC Cadillac responded

Thank you! Dante and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 04, 2022

Dealership Rating

Employee Rating

Sales Manager was awesome. Car has been waiting for parts for a few months now sitting in the humiliating weather unwashed as well. I’m not so happy about that. They lost my ke Car has been waiting for parts for a few months now sitting in the humiliating weather unwashed as well. I’m not so happy about that. They lost my keys but re-ordered a spare. Long horrible experience so far. More

by KUULAL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Theresa Karas

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Sep 09, 2022 -

Honolulu GMC Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Sep 09, 2022 -

Honolulu GMC Cadillac responded

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