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Dante Jovenal

Overview Reviews (66)

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Dante Jovenal

Dante Jovenal | Page 7

Sales

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.6

66 Reviews

Overview Reviews (66)

4.6

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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66 Reviews of Dante Jovenal

September 04, 2022

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Employee Rating

Sales Manager was awesome. Car has been waiting for parts for a few months now sitting in the humiliating weather unwashed as well. I’m not so happy about that. They lost my ke Car has been waiting for parts for a few months now sitting in the humiliating weather unwashed as well. I’m not so happy about that. They lost my keys but re-ordered a spare. Long horrible experience so far. More

by KUULAL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Theresa Karas

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Sep 09, 2022 -

Honolulu GMC Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 03, 2022

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Employee Rating

Donte and Teresa are super awesome! ! Bought our 2nd vehicle and Donte helped me and my husband in helping with purchasing both vehicles.. if I have a choice in getting a 3rd car I will ! Bought our 2nd vehicle and Donte helped me and my husband in helping with purchasing both vehicles.. if I have a choice in getting a 3rd car I will definitely have Donte’s great service again. More

by cperalt05

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Theresa Karas

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Sep 05, 2022 -

Honolulu GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Dante and Theresa can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 19, 2022

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Employee Rating

Our sales agent was extremely courteous and professional. Would definitely recommend him in the future. Would definitely recommend him in the future. More

by RASHANN STROMAN

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 22, 2022 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Rashann, for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 17, 2022

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Employee Rating

Absolutely horrible, no communication, terrible customer service, will never shop here again. Would not recommend service, will never shop here again. Would not recommend More

by OPUULANIKALE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jeff Huang, Jenn Turner

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Aug 18, 2022 -

Honolulu GMC Cadillac responded

Hello, We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to (808) 792-4573. Thank you, Kara DeMello Customer Experience Manager Honolulu Buick GMC Cadillac

August 17, 2022

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Employee Rating

Dante and Justen were great to work with. These professionals did right by us in a market that favors the sellers. We were treat fairly and with respect. These professionals did right by us in a market that favors the sellers. We were treat fairly and with respect. More

by RR33

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juanita Ocampo , Sheldon Ahlo, Kara Demello, Jeff Huang, Theresa Karas, Thomas Pokorny, Herman Teves, Jr.

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Aug 18, 2022 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 06, 2022

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Employee Rating

selling a deffective product will not recommend and will not earned another business from me, friends and family coz tried to return and get a new truck which is cheaper than what i had no help was done not earned another business from me, friends and family coz tried to return and get a new truck which is cheaper than what i had no help was done More

by TATOT61

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Kalai Mukawa , Jeff Huang, Theresa Karas

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Aug 11, 2022 -

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac