Daphne Deason
Daphne Deason at Ron Carter Ford Alvin
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Daphne Deason | Page 10

Service Advisor

Ron Carter Ford Alvin

3005 FM 528 Rd
Alvin, TX 77511

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4.6
111 Reviews

I am a small town girl from Alabama. I have been in Texas for 26 years. My favorite thing to do in this business is to make people smile. I enjoy helping people through a frustrating situation in the best way possible.

Dealership Experience

10 mos

Industry Experience

29 yrs

Specialties & Trainings

MASTER SERVICE ADVISOR

4.6

111 Reviews

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111 Reviews of Daphne Deason

January 29, 2024

Dealership Rating
Employee Rating

My experience at Ron Carter is always excellent. They are very friendly. They are very courteous. More

by ANTHONY.BENNETT
Recommend Dealer
Yes

Other Employees Tagged: Daphne Deason

Feb 03, 2024

Ron Carter Ford Alvin responded

We're thrilled to hear that your experience at with us at Ron Carter Ford has consistently been excellent! Providing a friendly and courteous environment for our customers is a top priority for us, and we're delighted that you've noticed and appreciated our efforts in this regard. If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. Thank you for your continued support, and we look forward to serving you again!

January 26, 2024

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Employee Rating

Had our oil changed and things went smooth as discussed. Great service and communication!???? We have always been happy with Ron Carter, we take our Lincoln Navigator there for this reason. We had problems More

by ROGER.TREVINO49
Recommend Dealer
Yes

Other Employees Tagged: Daphne Deason

Feb 03, 2024

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're thrilled to hear that your oil change went smoothly and that you were satisfied with the service and communication. Customer satisfaction is our top priority, and we're glad that we've consistently met your expectations, which is why you choose Ron Carter for servicing your Lincoln Navigator. We're sorry to hear about the issues you encountered with Bayway Lincoln, but we're grateful for the opportunity to continue providing you with excellent service. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Thank you for your continued loyalty, and we look forward to serving you again!

January 26, 2024

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All of the staff from sales to service makes you feel like a friend not just a customer. More

by mike
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2024

Ron Carter Ford Alvin responded

It's wonderful to hear that you feel like a friend when interacting with our staff, from sales to service! Building strong relationships with our customers is important to us, and we're glad that our team has made you feel welcomed and valued. Providing a friendly and welcoming atmosphere is a priority for us, and we're delighted that our staff has been able to create that environment for you. If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for your kind words and for being a part of our community!

January 24, 2024

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Employee Rating

It's ok not as caring as previous years Things have changed with the way they do things More

by LDICKENS51
Recommend Dealer
Yes

Other Employees Tagged: Daphne Deason

January 24, 2024

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Employee Rating

The experience was fabulous because of Daphne Deason. Daphne not only helped me sort out my praid policies, but also made sure I knew that my Expedition could be dropped off and picked up which is huge f More

by ksteele4
Recommend Dealer
Yes

Other Employees Tagged: Daphne Deason

Feb 03, 2024

Ron Carter Ford Alvin responded

Thank you for sharing your fabulous experience with us! We're delighted to hear that Daphne Deason provided exceptional service and went above and beyond to help you with your prepaid policies and accommodate your schedule as a teacher by offering drop-off and pick-up options for your Expedition. Your satisfaction is our priority, and we're glad that Daphne made your experience positive and convenient. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

January 23, 2024

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Employee Rating

The advisor Wayne was not even remotely interested in assisting me. It is the second horrible experience I've had with the service department. David helped and made the situation better but it shouldn't More

by Shuntington8
Recommend Dealer
No

Other Employees Tagged: Daphne Deason

January 19, 2024

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Employee Rating

Absolutely amazing service. They have my forever business for all my vehicles and I will not buy anything but Ford. More

by I.guilmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karla Wilson, Douglas Thompson

January 18, 2024

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Dealership was very kind and got my truck serviced very quickly. A plus from me! More

by Rmartin5506Ron
Service Price Transparency
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Recommend Dealer
Yes

January 18, 2024

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Employee Rating

Fix my issues right the 1st time with ease and good communication through out the process. More

by Chris
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2024

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Employee Rating

I love Ron Carter in Alvin Tx, they are always ready to assist you. I really love my Ford F-150 extended cab . Mike Henderson is knowledgeable and he took care of us Thank You. More

by ethelrose349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2024

Ron Carter Ford Alvin responded

Thank you for your kind words! We're thrilled to hear that you love your Ford F-150 extended cab and that you had a positive experience with Mike Henderson at Ron Carter in Alvin, TX. Providing knowledgeable assistance and excellent customer service are top priorities for us, and we're delighted that Mike took care of you during your visit. If you ever need anything or have any questions in the future, please don't hesitate to reach out. Thank you for choosing Ron Carter, and we appreciate your business!

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