Darien Humbert
Darien Humbert at Subaru Superstore of Chandler

Darien Humbert | Page 2

Service Advisor

Subaru Superstore of Chandler

1050 S Gilbert Rd
Chandler, AZ 85286

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4.8
56 Reviews

I'm originally from Romeo, Michigan and moved to Tempe, Arizona in 1987. After graduating from Arizona State University in 1996, I started working in the service department for a family owned car dealership. I have been married 20 years to my high school sweetheart, and we have two dogs. I enjoy mountain biking, golf, snow skiing, boating, walking or hiking with our dogs, and most things outdoors.

4.8

56 Reviews

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56 Reviews of Darien Humbert

April 01, 2026

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Employee Rating

Fantastic service! The team took amazing care of my WRX and made sure to keep me informed of all the service. Much appreciated 🙏 More

by JColdiron
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Recommend Dealer
Yes

March 31, 2026

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Nice waiting area with snacks and great coffee. The phone video updates were helpful in notifying me of any additional recommended services. The coupons I used helped with my budget too. More

by cleopmoore
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Recommend Dealer
Yes

March 29, 2026

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I had a good experience but I had to wait over two hours before they even looked at my vehicle. Then another 40 minutes for the actual service. I had an appointment for an express oil change, you honesty sh More

by jettkathleenmarie
Recommend Dealer
Yes

Other Employees Tagged: Darien Humbert

March 27, 2026

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Employee Rating

The work is performed fast, minimal wait time, appointment was available quickly. The work being done was thoroughly explained and I appreciated the inspection video. More

by Melanie and Dan Kevin
Recommend Dealer
Yes

Other Employees Tagged: Darien Humbert

March 25, 2026

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Employee Rating

Although I had to wait about 4 hours for a regular maintenance appointment, I was comfortable, had drinks and snacks, and the service rep was very cordial. More

by trainermalone
Recommend Dealer
Yes

Other Employees Tagged: Darien Humbert

March 23, 2026

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I have been using this dealership for years and this is my second Subaru that I have bought there. I trust them to take care of my vehicle and they always keep me informed. Thanks Darien! More

by tracy.martin
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Recommend Dealer
Yes

March 21, 2026

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Darien said 8am appointment for oil change would take 2. 5hours. Could not wait so returned and he worked us in. 3.5hours until it was done. Thankful he got is in but too long. Customer service has declined. More

by llioness22
Recommend Dealer
No

Other Employees Tagged: Darien Humbert

Mar 25, 2026

Subaru Superstore of Chandler responded

Thank you for being a long-time customer. I sincerely apologize for the wait during your last visit. Our goal is to complete an oil change and tire rotation within an hour. However, while we strive for speed, we also prioritize thoroughness. When customers require additional services like tires or batteries, it can occasionally impact our schedule. Subaru’s growth has been incredible, and we are working hard to scale our team and service to match that demand without sacrificing quality. I would value the chance to discuss this further with you—please feel free to reach out to me directly at 480-268-2470. Best, Robert Bullard - Service Manager

March 16, 2026

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I bought my Forester Subaru Oct. 2018 and have never had problems visiting this dealership. I was Always satisfied. Unlike my recent experience. I brought my car for maintenance My a More

by ornacharak
Recommend Dealer
No

Other Employees Tagged: Darien Humbert

Mar 16, 2026

Subaru Superstore of Chandler responded

We are sorry to hear we didn't meet your expectations during your recent visit. To clarify a few points from our conversation, we misunderstood your earlier call as canceling all services. Regarding the work requested, we exclusively use synthetic oil, which is why we haven't been able to offer a $30 price point previously. Additionally, we paused the A/C work per your request while you coordinated with Subaru. When we spoke later that afternoon, we offered to complete the oil change then, but your husband preferred to handle it at another time. We truly apologize for the miscommunication and any inconvenience this caused. I’d like the chance to make this right. Please feel free to reach out to me directly at 480-268-2470 so we can resolve your concerns. Sincerely, Robert Bullard

March 08, 2026

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Employee Rating

They make everything easy. Easy to schedule. Love seeing the inspection videos. Very happy customer More

by josh.picore
Recommend Dealer
Yes

Other Employees Tagged: Darien Humbert

March 07, 2026

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Employee Rating

Thank you for a quick and a professional experience. Special kudos to Darien. I will definitely recommend this service to my friends. I wish there will be more appointments available in the morning :-) More

by igor.novachuk
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Recommend Dealer
Yes
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