Darien Steele | Page 12

No comment Received much of what I had asked for although some of the features were not available in the chosen vehicle although some of the features were not available in the chosen vehicle More

by rcolon1618 Verified Customer Verified Customer

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Metin have the at must great customer service of any Sales person that I have the pleasure of buying a car, he help me so much on directing us to a better insurance company, I could not have enough word Sales person that I have the pleasure of buying a car, he help me so much on directing us to a better insurance company, I could not have enough words to say that Metin is outstanding for the Hyundai Dealership. In many dealership the sales person is always so pushy, I have purchase many cars in my lifetime and I will return to purchase again from Metin anytime. That is how great was working with Metin. More

by TONYVILANOVA Verified Customer Verified Customer

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This is my favorite dealership to visit. The staff is awesome and very accommodating. The service is excellent!! The staff is awesome and very accommodating. The service is excellent!! More

by elliott.anderson64 Verified Customer Verified Customer

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Not happy with car issues/purchase, I will not recommend this dealership to friends or family. this dealership to friends or family. More

by latishahorton Verified Customer Verified Customer

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Great customer service. It made my purchasing experience easier. Would highly recommend the dealership. Thanks It made my purchasing experience easier. Would highly recommend the dealership. Thanks More

by rgboricua Verified Customer Verified Customer

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Worked with Stephanie in Sales who did an excellent job from start to finish. I highly recommend this Dealership and I look forward to a positive relationship with this team in the future. from start to finish. I highly recommend this Dealership and I look forward to a positive relationship with this team in the future. More

by jw2541 Verified Customer Verified Customer

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Darien helped expedite my new 2023 Hyundai Elantra N-Line purchase in finance. Very professional and courteous experience. purchase in finance. Very professional and courteous experience. More

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Melissa was amazing and patient. She made me feel like a person and not a "deal," which is pretty rare! I would definitely recommend her to anyone looking for a vehicle. Thank you Me She made me feel like a person and not a "deal," which is pretty rare! I would definitely recommend her to anyone looking for a vehicle. Thank you Melissa! More

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The service manager was professional, the wait time was minimum. However, they did not wow me or show the appropriate empathy. They get less than 5 stars because the vehicle needed servicing after a few da minimum. However, they did not wow me or show the appropriate empathy. They get less than 5 stars because the vehicle needed servicing after a few days of ownership and the lack of wow factor. More

by Trokon Verified Customer Verified Customer

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After I left the dealership, my TransUnion alerted me that they attempted to pull my credit after I’ve already been preapproved with GTE credit union. I was also told that, even though I went in direct w that they attempted to pull my credit after I’ve already been preapproved with GTE credit union. I was also told that, even though I went in direct with my car loan that my credit would not get pulled because it was the same system as GTE . so I’m not sure why exactly I get an alert on August 3, 2023 about an impossible inquiry from Brandon Hyundai. My credit was pulled on July 31 from GTE credit union prior. Because I made that initial call to get preapproved. Although I left with a great vehicle from Hyundai, that I made a choice of. Aaron, the sales guy was quite professional from start to finish, He made an error here in there. But he held himself accountable, and I respect that. Also Darren, the financial advisor with Hyundai was a bit rude to Thomas the GTE sales representative. I didn’t like that because it wasn’t a common ground. It was more, so who can end up at the top between the two .There was some sort of commotion between the indirect loan, and the direct loan that I already was approved for, that’s the only reason why I’m leaving a bad review . Because I came with a preapproval letter then I was offered an opportunity to go in direct. I don’t think it was necessary, even though it was a great offer to squeeze in the extra products, but I’d rather have taken that up with my personal bank representative, so I feel like it was definitely a sales tactic and you guys didn’t have my best interest , even though. After I was so frustrated Darren gave me the option to not go through with it or not . He also made me fill out an application that involved my Social Security number I asked him do I have to put that down he said yes and I said, but I thought I already did that with my bank so I don’t know if my information is safe at this point. my experience was great at the dealership all together just a few mess ups More

by CMONCIE93 Verified Customer Verified Customer

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