Darin Locks
Darin Locks at BMW of Ann Arbor

Darin Locks

Sales Consultant

BMW of Ann Arbor

501 Auto Mall Drive
Ann Arbor, MI 48103

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7 Reviews
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7 Reviews

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7 Reviews of Darin Locks

May 22, 2026

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Employee Rating

Great service. Great salesman. Great loan officer. Absolutely excellent process. Easy, simple, stress less. Would recommend. More

by mariuspadieu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Sniezek

May 22, 2026

BMW of Ann Arbor responded

Thank you for sharing your feedback with us! We’re happy to hear you had a simple and stress-free experience with our team. We look forward to serving you again at BMW of Ann Arbor. Enjoy your new vehicle!

February 20, 2026

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I read your ads on an old MacBook; only the left side of theses is visible in full screen mode. I wish you'd fix this. otherwise, my salesman is Darin, who's much more. no matter what my issue, he solves it More

by bugatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dusty Harrison, Carol Leisure, John Moyer , Brian Bandurand

Mar 09, 2026

BMW of Ann Arbor responded

We regret to hear about the ad issue and will work to fix it. Thank you for your positive feedback about Darin, John, and our service team. We truly value your business. We hope to serve you again in the future. Have a great day! - BMW of Ann Arbor

October 09, 2025

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Employee Rating

The service team was very responsive and helpful with all my needs this time. Only reason they didn’t get 5 stars is because my visit before was horrible. So 1 good service doesn’t erase everything. I exp More

by akio_olving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil was my service person.

Oct 09, 2025

BMW of Ann Arbor responded

Hi Akio, We appreciate the review. We are glad your time with us was a quick experience. We hope to see you again here at BMW of Ann Arbor.

Oct 09, 2025

BMW of Ann Arbor responded

Hi Akio, We appreciate the review. We are glad your time with us was a quick experience. We hope to see you again here at BMW of Ann Arbor.

February 06, 2023

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Employee Rating

Tried to purchase almost 100K car, but the experience was no where close to pleasant. So in the end did not go through with the purchase. More

by ProjectK
Sales Price Transparency
Recommend Dealer
No
Feb 08, 2023

BMW of Ann Arbor responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (734) 663-3309. We look forward to hearing from you.

November 02, 2022

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Employee Rating

Darin is without question one of the best in his profession that I have dealt with. I purchased my first BMW with him and his knowledge and ability to get to know his client are unparalleled. He a More

by Bob Green
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carol Leisure

Nov 03, 2022

BMW of Ann Arbor responded

Hi Bob, thank you so much for your positive comments about BMW of Ann Arbor!

August 05, 2017

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Employee Rating

Simply a pleasant experience Darin was very very knowledgable about vehicle features and engine capabilities. This was not a high-pressure "what would it take to sign today?" deal More

by PopokiX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2017

BMW of Ann Arbor responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

June 24, 2017

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Employee Rating

Welcome to the family Darin was an amazing sales representative. He is very relational and he made my experience of buying my 1st BMW priceless. If you are looking for some More

by VonWig
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raymond Borg

Jun 26, 2017

BMW of Ann Arbor responded

Thanks for the great feedback! We're glad to hear that you had a positive experience with Darin! Congratulations, and enjoy your first BMW! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

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