Raymond Borg

We have purchased three BMWs from this dealership and have always had wonderful customer service. Mo was a pleasure to work with, as per usual, and we would certainly recommend Mo and the team to friends have always had wonderful customer service. Mo was a pleasure to work with, as per usual, and we would certainly recommend Mo and the team to friends and family. More

Report | Print

Professionalism in every step of the car buying experience. Great new facility backed by a great team. experience. Great new facility backed by a great team. More

Report | Print

Every aspect of the car research, buying, trade-in, financing, training and post purchase support were fabulous. financing, training and post purchase support were fabulous. More

Report | Print

Nice selection and info. Somewhat cramped interior . The sales team Mo was excellent . I heard they’re changing locations in the future, which would be ideal to get a larger Somewhat cramped interior . The sales team Mo was excellent . I heard they’re changing locations in the future, which would be ideal to get a larger interior. More

Report | Print

Everything worked out great. Can't wait to see the new home when you move in. Can't wait to see the new home when you move in. More

Report | Print

Very comfortable working with all the staff I encountered during my visits to the dealership. The car was in immaculate condition and drives beautifully. during my visits to the dealership. The car was in immaculate condition and drives beautifully. More

Report | Print

Just received my 2024 X5. Billy Becker has been extremely helpful with helping us learn and use the navigation of the car. He is very patient, and extremely positive. So appr Billy Becker has been extremely helpful with helping us learn and use the navigation of the car. He is very patient, and extremely positive. So appreciate his help! More

Report | Print

I had a tremendous experience at BMW Ann Arbor. My Salesperson was William (Billy) Becker and he immediately made me feel comfortable when I visited the dealership which was for the first time. I My Salesperson was William (Billy) Becker and he immediately made me feel comfortable when I visited the dealership which was for the first time. I saw the car I wanted and Billy offered me a test drive straight away. The car was fantastic! It was an i4 edrive40 and it was obviously a well built car with great features and performance. I knew right away that this was the car I wanted and felt comfortable enough with Billy and the dealership to put a deposit on it that day. I have been driving the car for about a month now and it has been terrific. I wanted a high quality electric car and that is exactly what this is. Billy has followed up with me a number of times and definitely wants to insure my complete satisfaction. From the first day I visited the dealership and ever since my experiences have been great. Everyone is very friendly and keen on their insuring my needs are met and my questions answered. I highly recommend Billy Becker and BMW Ann Arbor! More

Report | Print

Have been trying since October to get a refund on the un-used portion of a tire warranty. I have sent several emails to the business manager (Raymond Borg) and phone calls to the General manager (Bill Da un-used portion of a tire warranty. I have sent several emails to the business manager (Raymond Borg) and phone calls to the General manager (Bill Dandurand). Have not received any phone calls back and the warranty company is not even showing my paperwork has been sent to them. It has been 2 months! It appears that once they have my money they are extremely unhelpful at getting me any of it back. Even though, when they sold me said warranty, I was promised abundantly that getting a refund for un-used portion was “no problem.” I will never do business with this dealership again! Certainly will always be hesitant about any extended warranties from now on as well. Terrible experience. Was counting on this money to use towards my kids’ Christmas. Hence the reason I started the process in October. Needless to say, I am extremely disappointed and frustrated! More

Report | Print

BMW of Ann Arbor has surpassed nothing less than a 5 STAR excellent rating on my last 4 Beamers and now into my 5th. The sales, trade-in, financing, and service department work diligently to make BMW of Ann excellent rating on my last 4 Beamers and now into my 5th. The sales, trade-in, financing, and service department work diligently to make BMW of Ann Arbor the ULTIMATE DRIVING EXPERIENCE. More

Report | Print