Darius Golden

Be careful with this guy. He tried selling me on replacing the entire motor, when really the car was totaled and not worth such a big and expensive repair. Around $10,000 doll He tried selling me on replacing the entire motor, when really the car was totaled and not worth such a big and expensive repair. Around $10,000 dollars to do and van has too many miles, too many years and to much rust on it to do such a thing. But he stayed in sales mode instead of leveling with me and speaking the truth. Did not feel like a valued customer, felt like just a sales job. Do not recommend this person. Have had others at location that have been much better. More

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Awful, will never go to again. Bought a used car from them less than 8 weeks later it needs a massive repair. Water pump goes out. I went to them because it was still such a new pu Bought a used car from them less than 8 weeks later it needs a massive repair. Water pump goes out. I went to them because it was still such a new purchase and they had no response other than an enormous quote. When I told them I wasn't going to repair with them they were willing to give me a "deal" and cut the repair bill in half. My local shop had already quotes the repair less than their deal. What a joke. Embarrassing, can't trust them to find problems on cars they guarantee. More

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Dealership was good but they need to improve their customer service, not up to the mark, usually they wash the car after service , but he just handed me the car key and asked me to search for them on customer service, not up to the mark, usually they wash the car after service , but he just handed me the car key and asked me to search for them on the lot, shocked to see it was not even washed. More

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Dealership is fine. When I brought my car in for service, Darius approached me and told me to stand by his desk. Which I did. Minutes later, another customer showed up a When I brought my car in for service, Darius approached me and told me to stand by his desk. Which I did. Minutes later, another customer showed up as his desk. When Darius finally arrived at his desk, he told me to wait while he worked the person who came after me. While he was helping her, another customer brought his car in and Darius jumped up to go help him. So now Darius has 3 deep at his desk. After about 10 mins, I went to another desk to see if they could get my car checked in. Apparently, they work on commission and Darius was grabbing every customer that came in and made them wait when another service tech could have helped me and the others out. I’ll go back since I have a lease and it’s free service, but I will avoid him at all cost! More

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Not to say anything of their prices, but once when I was in I overheard a technician telling an older guy that some debris (leaves or some such) had gotten into a compartment/area that would cause some nois in I overheard a technician telling an older guy that some debris (leaves or some such) had gotten into a compartment/area that would cause some noise/annoyance and they could remove it but it would cost an extra ~$80. The man said no thanks, won't be a bother. A few minutes later the technician came back and, maybe accidentally, mentioned that the debris had only gotten into that compartment because of something they had moved out of the way in the process of their other maintenance and they really wanted to get the debris out for him so they'd do it for free but it'd be a few more minutes. So, re: they tried to screw the guy out of $80 for a problem they caused and didn't admit up front. Surprise to no one: these guys just like everyone else, will try to screw you out of a few bucks. More

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Lex was very helpful in finding us a certified vehicle. He worked hard to find us something we liked. He spent a lot of time with us and stayed late to accommodate our needs. Kudos to Lex! He worked hard to find us something we liked. He spent a lot of time with us and stayed late to accommodate our needs. Kudos to Lex! More

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We had wonderful service with none if the sales pressure. When our new vehicle experienced a computer glitch, Gavin & the service department went out of their way to take care of the problem quickly. We are When our new vehicle experienced a computer glitch, Gavin & the service department went out of their way to take care of the problem quickly. We are very satisfied More

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I've been into Wilde East Towne Honda twice now for service. Being 50, I still have fears of being treated poorly as a female at a dealership, but this has not been my case at Wilde. Darius, both tim service. Being 50, I still have fears of being treated poorly as a female at a dealership, but this has not been my case at Wilde. Darius, both times I've been in, has treated me with respect and took care of all my needs. He communicates well with me during my visit to let me know what is going on with my car, and if anything changed from what he originally told me. I would highly recommend selecting Darius as your contact when you bring your car in for service. I cannot state enough, how pleasant it is to work with him. ~Melissa More

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I had a wonderful experience with Darius Golden. He does everything with a big smile. He does everything with a big smile. More

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I have now worked with Wilde East Towne Honda three separate times. Each time I have worked with Phil and Veli! They are great! separate times. Each time I have worked with Phil and Veli! They are great! More

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