Jacob Bartlett

Hello, Last week I purchased a car from Wilde East Towne Honda. I spent time with Lex Frahm both on the phone and in person and he was exceptional to work with. Lex is very straight forward and sincere an Honda. I spent time with Lex Frahm both on the phone and in person and he was exceptional to work with. Lex is very straight forward and sincere and makes the buying process very smooth. He was easy to work with and you could tell that he truly wanted what was best for me. I also worked with Jacob Bartlett in Finance and he made the financing process very simple. He walked me through my options and was very helpful in deciding what options I would need for my vehicle. Finally, I met with Shane Mason the Sales Manager and he was very open to listening to me provide feedback about the sale experience and the vehicle I purchased. He also gave me time to speak to him about a benefit that I may be able to bring to their organization. I appreciate the people I met at Wilde Honda last week and look forward to purchasing my wife's next vehicle there as well! More

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Very busy Saturday but we still were provided with great service. A friendly and hard working staff. service. A friendly and hard working staff. More

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Hands down, the best experience I’ve ever had buying a car!! Ian has an amazing personality and is in the perfect profession!! He got us exactly what we wanted, price and everything. I HIGHLY recommend Ia car!! Ian has an amazing personality and is in the perfect profession!! He got us exactly what we wanted, price and everything. I HIGHLY recommend Ian for any car sale!! Thank you for everything Ian!! More

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Our salesman Ian, was very informative in our purchase! Very easy to deal with and great personality!! Go see Ian for your next purchase. Thankyou again Ian and staff. Very easy to deal with and great personality!! Go see Ian for your next purchase. Thankyou again Ian and staff. More

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Anthony was extremely helpful in our car buying process. He went above and beyond to make sure we got the best car for us and the best deal. We appreciate how positive he was throughout the whole experience He went above and beyond to make sure we got the best car for us and the best deal. We appreciate how positive he was throughout the whole experience. Thank you Anthony! More

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Great experience at this dealership- everyone was friendly, knowledgeable, and easy to work with. Lex in particular was very easy to work with and helped me to feel confident with my purchase. friendly, knowledgeable, and easy to work with. Lex in particular was very easy to work with and helped me to feel confident with my purchase. More

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There are a lot of options as far as various warranties, and they work hard to reach a reasonable price. They explain all the options. Nowadays there isn't as much wiggle room on price, I'm content that I w and they work hard to reach a reasonable price. They explain all the options. Nowadays there isn't as much wiggle room on price, I'm content that I was able to get the out of pocket cost reduced. You can't put a price on peace of mind either. More

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This young man represented wild East Town Honda amazingly. I came in to get an oil change and it was four days before I would be having brain surgery. I found out that my car had major problems and amazingly. I came in to get an oil change and it was four days before I would be having brain surgery. I found out that my car had major problems and I decided my only choice was to get a new car or lease new car. Because of some recent events, I had terrible credit and going into major surgery and being off of work. I was very worried about my finances. And on top of all this, I was terrified. Lex was calm, cool, collected, and had an amazing way of being professional yet compassionate. I actually feel like the entire thing was a miracle. I know that sounds stupid. He was so calm and I was incredibly on the edge and scared and confused and couldn’t even take in most of the information. He was so able to make things very simple without me feeling stupid. My interaction with lacks and the car I drove away with was nothing less than a miracle. If you have honors or special things you do for employees that go above and beyond, he should get them all. Also, I forget his name, but the man who worked on the financing with me, was equally as compassionate. I think he took a loss and he calmed me and said, look, I will do whatever I can do to get you out of here with this car. I’ve got you. I have never experienced this level of customer service in any area of my life. More

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Anthony did his best to keep the vibes high on a busy day at the dealership. at the dealership. More

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Car had been totaled owing to the hailstorm. Went to a few dealerships. Some of them couldn't be bothered. Basically disinterested. Showed up at Wilde and Lex had a pleasant disposition and was Went to a few dealerships. Some of them couldn't be bothered. Basically disinterested. Showed up at Wilde and Lex had a pleasant disposition and was casual enough. He spent an inordinate out of time explaining features and the different models. He got us on a test drive. Wilde had the best selection and prices of the other dealerships in the area AND other areas. Searched Milwaukee and Janesville. Found the car. Yes, there's the upsale attempts. They are salespeople. That's life. But the process was relatively fast. Jacob took care of the paperwork and was pleasant as well. All round, couldn't have asked for a better experience. All good. More

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