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Darlene Butt
Darlene Butt at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Darlene Butt

Sales & Leasing Consultant

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

107 Andover St Rt 114
Danvers, MA 01923

4.8
32 Reviews
4.8

32 Reviews

Write a Review

32 Reviews of Darlene Butt

June 18, 2025

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Employee Rating

I'm still in the evaluation process. Wheel alignment was totally wrong. Almost drove off the rode. They eventually corrected it. More

by atsoulas.at
Recommend Dealer
Yes
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Jun 19, 2025

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for sharing your experience with Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We're sorry to hear about the initial wheel alignment issue but glad it was corrected. If there's anything else we can do to assist, please let us know!

June 16, 2025

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Our service rep is Conner Irving and I cannot say enough about his excellent customer service skills. More

by Mceachernro
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Puleo

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Jun 16, 2025

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Mceachernro! Thank you for highlighting Conner's excellent customer service skills at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're delighted to hear about your positive experience.

April 15, 2025

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Darlene was my sales person and she was incredible as was the sales manager and finance manager. I would definitely recommend Herb Chambers More

by DB
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: User-008dbd71c5 User-008dbd71c5

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Apr 16, 2025

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that Darlene and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided you with an incredible experience. Thank you for recommending us, and we hope you're enjoying your new vehicle!

April 06, 2025

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Our last service department customer rep was excellent, however we have had poor service associates 2 previous times. When we purchased our car, our sales associate was excellent. Change service associates More

by lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle

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Apr 07, 2025

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Lucy, thank you for sharing your feedback. I'm glad to hear about the positive experiences you've had with some of our team members. We appreciate your patience and will work on ensuring a more consistent experience moving forward. If there's anything specific you'd like to discuss further, please feel free to reach out. Thank you, Ilya Berman - General Manager - iberman@herbchambers.com

March 11, 2025

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Bought a car from Herb chambers of Danvers. . Darlene Butt was very easy to deal with and very informative. More

by steve22377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William LaFlash, Lucas Manuele

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Mar 12, 2025

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Steve, we're delighted to hear that Darlene made your car-buying experience smooth and informative at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for choosing us!

March 06, 2025

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Amazing customer service. Staff is very communicative about the length of service. Staff is very understanding to our needs. More

by chiegal118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Puleo

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Mar 06, 2025

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for highlighting the amazing customer service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're glad to hear our team was communicative and attentive to your needs. We appreciate your feedback!

February 18, 2025

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Employee Rating

Knowledge and experience made our vehicle purchase an easy and efficient experience thanks Herb Chambers More

by bbetterl2cfd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Deblas , User-008dbd71c5 User-008dbd71c5

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Feb 18, 2025

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for sharing your experience with us at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're glad to hear that our team's knowledge and expertise made the process smooth for you. Enjoy your new vehicle!

January 22, 2025

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My go to dealership. Always friendly and helpful. Never had any negative experience in 12 years buying and servicing vehicles More

by Bbobbyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Puleo, Kevin Deblas , Connor Irving

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Jan 23, 2025

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for your loyalty and trust in Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers over the years! We're delighted to hear that our team has consistently provided friendly and helpful service. Looking forward to serving you for many more years!

January 08, 2025

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Clean, friendly, no pressure and very knowledgeable about the vehicles they carry. Our salesperson Darlene was wonderful and would highly recommend her. More

by wenhamwoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: User-008dbd71c5 User-008dbd71c5

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Jan 08, 2025

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the wonderful feedback! We're delighted to hear that Darlene and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided a great experience. We appreciate your recommendation!

October 28, 2024

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Employee Rating

I came in looking for a new car sat down with darlene. She was extremely helpful answered all my questions that I had. More

by Colleendonovan25
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 28, 2024

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that Darlene provided you with such helpful service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for choosing us, and we hope you're enjoying your new car!

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