William LaFlash

Darlene was helpful and easy to work with. Will in F&I was prepared and efficient with the paperwork. Great follow up from Darlene and timely response from Internet Manager (Carly). Will in F&I was prepared and efficient with the paperwork. Great follow up from Darlene and timely response from Internet Manager (Carly). More

Helpful 0

Report | Print

I couldn’t be more pleased with my experience at Herb Chambers Ram thanks to Vito. I went into the dealership on Saturday at 2pm and was driving home my new truck at 5pm that day! My family has purchased Chambers Ram thanks to Vito. I went into the dealership on Saturday at 2pm and was driving home my new truck at 5pm that day! My family has purchased cars from Vito for years and there’s a reason we keep coming back. We will continue to return to Herb Chambers as long as he is there. I’ve never had a more seamless car buying process. I shouldn’t even call it a process. Vito made shopping for my new truck actually enjoyable. Having registry services at the dealership is an added convenience. Whether you want a jeep, a minivan, or a supped up truck, Vito will get you what you need. More

Helpful 0

Report | Print

Herb Chambers Danvers (Dodge Ram Trucks) is our home-away-from-home for our pick-up fleet. Darlene Butt is our go-to sales host. We can text or email Darlene and our questions are resolved. Darlen home-away-from-home for our pick-up fleet. Darlene Butt is our go-to sales host. We can text or email Darlene and our questions are resolved. Darlene finds the trucks we need with the accessories we demand. More

Helpful 0

Report | Print

They only care to sell the cars. Once you get the car their customer service is xxxx. I (a woman) go there to get the oil changes on my challenger and they make jokes that it’s my husbands car or when th their customer service is xxxx. I (a woman) go there to get the oil changes on my challenger and they make jokes that it’s my husbands car or when they saw scratches on the wheels which my husband made they didn’t believe me and joked about it and they schedule you for service when specialists are not there and promise a rental and don’t deliver. More

Helpful 2

Report | Print

Excellent customer service After visiting several dealerships in eastern mass and been given the same old song and dance at all of them, I located the Jeep I wanted at Herb Cham After visiting several dealerships in eastern mass and been given the same old song and dance at all of them, I located the Jeep I wanted at Herb Chambers in Danvers. I made an appointment in advance and Zouhair was my sales consultant. He was fantastic from the start. He is enthusiastic, knowledgeable and friendly. Herb Chambers honored the price of the vehicle as advertised on the internet. And they provided the highest trade in value for my 2009 wrangler. I knew what it was worth and glad i was not “low balled” like some other dealerships. I came back to pick up my new wrangler and was tied up because of my insurance company. I wanted to keep my plates and unfortunately the insurance company could not get their act together. It took hours to receive the binder and correct rmv form. Zouhair was more than patient and stayed on top of the insurance company throughout the day. The staff at Herb Chambers was upfront about their pricing, incentives, the value of my trade in, and financing versus leasing options. I was going to use my own credit union but Will managed to get me a lower rate which I gladly accepted. Zouhair treated me with the utmost respect and understands that honesty is the most important part of customer service. More

Helpful 0

Report | Print

We had a great experience with Herb Chambers of Danvers Our sales associate, Vito Sacco, was excellent! He absolutely treated us with the utmost and of equal respect, from the time we walked in the door, un Our sales associate, Vito Sacco, was excellent! He absolutely treated us with the utmost and of equal respect, from the time we walked in the door, until we drove out of the parking lot in our new Jeep Grand Cherokee. To be honest with you we had a great experience, Vito went above and beyond what he needed to do to make us happy, reassuringly answering every question we had along the way, with the utmost honesty. I would highly recommend Vito and his team, the next time you are in need of a car! More

Helpful 0

Report | Print

Darlene is an amazing salesperson~PamS Darlene went over and beyond to assist me with the purchase of my new jeep. I will highly recommend her to friends & family that are looking for a new Darlene went over and beyond to assist me with the purchase of my new jeep. I will highly recommend her to friends & family that are looking for a new vehicle. More

Helpful 0

Report | Print

Excellent Good people, friendly, good price, good truck.John made it easy for me to buy this truck. William explained everything to me , and did it well. Thanks Good people, friendly, good price, good truck.John made it easy for me to buy this truck. William explained everything to me , and did it well. Thanks More

Helpful 0

Report | Print

Excellent experience I am very happy to have worked with Vito on buying my new R/T. He is knowledgeable, patient, and over all gave us a great experience! Will LaFlash was I am very happy to have worked with Vito on buying my new R/T. He is knowledgeable, patient, and over all gave us a great experience! Will LaFlash was great also and did an awesome job of getting us in and out in a day, which was perfect cause we came from Cape Cod. I would highly recommend Vito and Will for professional, fair, superior sales and financing service! More

Helpful 1

Report | Print

I'm glad we went to Herb Chambers Jeep !!! Our experience started with their great website where we saw a Cherokee that we liked. We called and made an appointment and went to see the vehicle. Our experience started with their great website where we saw a Cherokee that we liked. We called and made an appointment and went to see the vehicle. My wife and I both felt very comfortable working with our salesperson Vito Scavo. He explained the buying process to us, answered all of our questions and arranged our test drive. I knew it was the right vehicle for us before we drove 1 mile, and with Herb's 5-day money back guarantee and 30 day exchange programs I didn't feel like we needed to go any further so we turned around and went back to make the purchase. Vito got the paperwork started and then he brought us to meet his sales manager Will LaFlash to finalize everything. As with Vito, my wife and I were also comfortable working with Will. So to anyone who may be reading these reviews to help them decide whether to buy from Herb Chambers, my advice to you is yes. And to Vito, Will and the folks in the service department who got our car ready for us, we say THANK YOU FOR THE GREAT EXPERIENCE!!!! More

Helpful 1

Report | Print