Darnell Caruso-Kelley | Page 9

Skip at Flagship was excellent to deal with. I messaged him many times and he was very responsive even on weekends. Kept me updated on my order. Delivery of my vehicle once it arrived at the dealership wa him many times and he was very responsive even on weekends. Kept me updated on my order. Delivery of my vehicle once it arrived at the dealership was fast and courteous. Car is as advertised and exceeded my expectations. Go see Skip. More

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Awara Osman is the REAL deal. Flagship Motors is an awesome dealership and Awara is the cherry on top. He’ll go out of his way for you all day long. It’s apparent that he’s in your corner right from th awesome dealership and Awara is the cherry on top. He’ll go out of his way for you all day long. It’s apparent that he’s in your corner right from the get go. Super friendly and knowledgeable but NEVER pushy or deceitful. This is the 2nd Mercedes I’ve bought with Awara in the past 3 years. The whole dealership will make you feel welcome and at ease, but Awara is the MVP! More

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Mr. Osman was superb! From the moment I connected with him, he was honest, efficient, and overall, nice person to deal with. He made the whole experience easy! This place is fair, especially with your t him, he was honest, efficient, and overall, nice person to deal with. He made the whole experience easy! This place is fair, especially with your trade-in. Though it was about an hour drive from worcester, I'll definitely be back! More

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Best first time experience I’ve visited this dealership on a Wednesday, by Thursday I was picking out my new vehicle. The experience was overall one of the best I’ve ever exper I’ve visited this dealership on a Wednesday, by Thursday I was picking out my new vehicle. The experience was overall one of the best I’ve ever experienced in any dealership. I met with Awari and he was very professional and understanding in my wants and needs and what I was looking for in a vehicle, he also assisted me with my trade-in as well. I would definitely highly recommend this salesman he did a very professional job and he assisted me in giving me exactly what I was looking for and also gave me extra in the vehicle I received.Darnell was the great in helping Me with the finance she really was understanding and got me what I was looking for and I was very happy I really felt welcome to come in to this dealership between both the salesman in the finance manager and the overall atmosphere I really did feel I was treated very well for what I was looking for and I will definitely be back at this dealership again More

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Darnell and Awara are great. Darnell and Awara helped me with my fourth benz from this dealership. I recommend highly working with them, Al S in service and Grace if you ever have Darnell and Awara helped me with my fourth benz from this dealership. I recommend highly working with them, Al S in service and Grace if you ever have a customer service issue. I have had unpleasant experiences with some others, but overall a great dealership. More

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Awara Osman Awara was helpful and knowledgeable made it easy. Absolute pleasure to work with. Will not hesitate to come back for future car purchases. Thank you Awara was helpful and knowledgeable made it easy. Absolute pleasure to work with. Will not hesitate to come back for future car purchases. Thank you More

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First Mercedes-Benz Thanks to Awara Osman & Darnell Caruso-Stewart I joined the Mercedes-Benz family. Osman heard my wants & Darnell made the calls. I’m ecstatic, thanks! Thanks to Awara Osman & Darnell Caruso-Stewart I joined the Mercedes-Benz family. Osman heard my wants & Darnell made the calls. I’m ecstatic, thanks! More

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Best Mercedes Dealer I have been owned Lexus cars for almost 10 years. David B. made the transition to a new Mercedes easy. David approached me and answered all my questi I have been owned Lexus cars for almost 10 years. David B. made the transition to a new Mercedes easy. David approached me and answered all my questions with no sales pressure tactics and asked me everything I want in a car and delivered. Darnell made the paperwork signing easy with her great humor and helped me make the right decision that will benefit me. Spencer did a great job delivering my car and explaining all the tech with a professional attitude. .The Sales or General Manager came over and personally congrated me on my purchaseand welcomed me to the family. Great team! More

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Excellent! Bother Steve and Spenser were highly professional, and very thorough in delivering the vehicle and go ping over how to use the many options and equipm Bother Steve and Spenser were highly professional, and very thorough in delivering the vehicle and go ping over how to use the many options and equipment. More

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Best employees reward I have never met such a passionate, dedicated and hardworking person as Awara. This guy is amazing! I highly recommend him!!! He not only does his job I have never met such a passionate, dedicated and hardworking person as Awara. This guy is amazing! I highly recommend him!!! He not only does his job with passion, but he also goes beyond his work schedule to reach out and make sure I am satisfied, had everything checked to lease my first car(a Mercedes ) and worked extra hours before and after to ensure I did. He also ensured that if I had any questions on the car to reach out to him. I am speechless of the amazing customer high quality service this person provided me. I honestly couldn’t be any more happier! Because of Awara and Darnell, I will remain a loyal customer to Mercedes for years to come!! Thank you Awara for being amazing and hardworking! More

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