My wife and I went to Patty for her to help us with the purchase of a car. It was a very good experience. She treats us as if we were part of her family. God bless her. And thank you very much for the help
I walked in and NEEDED a car, mine wasn't worth fixing AGAIN. Patrica helped my mom less than a year before, so she was the first person we called. We walked in and she welcomed us with open arms. I didn't have the best of credit, she and the rest of the team went above and beyond to help me get into a great car. You need a car, go see Patrica! She is the best and treats you like family!!
"If you’re looking for new or used, go to this place...."
If you’re looking for new or used, go to this place. Vehicles are excellent, but the staff is even more incredible! They treat you well, and go above and beyond to make sure you are happy with your vehicle.
"Outstanding product and services"
- Ken T.
I used to dread car buying--not anymore!!!!! Dan, Darnell, Dean and Aaron made the entire process quick and easy. They walked me through the entire deal and made it so effortless. They got me the best financing--gave me a good price on my trade-in; worked with my insurance and CT DMV and got my new car to me in the same morning--They made the entire process quick and easy--an absolute pleasure!!!! From test drive to when I left the dealership with my new car it was an absolute delight. As I'm a longtime Mazda customer to the dealership (18 years) I know my future business will be just as good--if not better, than my past business.
Honest and forthright dealership. A good car buying experience. Enjoyed working with Mitch and the management team in buying my pre-owned Mazda. Higly recommended
"Superb Team work"
- Ellen O'D
What a wonderful experience buying a new Mazda touring 6! Patricia Smith could not do enough for me. On a rainy day she brought up all the different Mazda models to help me make a decision. You see this is my forth Mazda bought at Whaling City Mazda. Not only did I get a great car but I was able to sell my 2011 Mazda 6 to my nephew. I was able to get some minor repairs completed with My old car and some additions to my new car at the Service Department. Both departments worked as a team to make my nephew and I totally elated with the service we received. Hats off to Patricia Smith, Aaron Borsher, Darnell Williams, Filippo Warchionne in the Sales Department and Jeff Janssen, Tim Laducer, and Tuan VU ( voted best Mazda mechanic in the United States) in the Service Department. What a team.!
I purchased a 2015 Mazda 6 from this dealership recently and I couldn't be happier with the help and patience the entire team provided. Jordan Rogers specifically did an amazing job answering questions, and when he didn't have an answer, researching and getting the correct answer. Each team member I encountered was friendly and knowledgeable about their product. The experience was made to be an easy one. I will definitely be returning to this dealership when the time comes for another vehicle.
"Great Experience! "
- J K
Patty was a great partner for my new lease! She made the experience as simple as she could and partnered with her Supervisor, Darnell, when she needed. The dealership overall was very friendly and welcoming. What sealed the deal was their suggestion I take the vehicle on an extended test drive overnight. After driving the car only for a few hours allowed me to get a better feel and to ensure it fit my needs. Long story short, less than 5 hours later I signed for the car! Patty even had a personalized gift for me as a thank you! I would recommend and will re-vist at my lease end for my next vehicle.
Whaling City Mazda surpassed our expectations. It was the best car buying experience we’ve ever had. Our salesman Jordan took care of all of our needs & answered all of our questions. He was very knowledgeable. The entire staff was super friendly & helpful. I would not hesitate to recommend this dealership.
I hate car shopping. My last experience was horrible. But working with Patricia Smith and Darnell Williams at Whaling City Mazda was the best most relaxed car buying experience I have ever had. I was "just looking" but they were so welcoming, knowledgeable, and helpful, I felt comfortable in purchasing a car that day. I would recommend this dealership to anyone looking to buy a vehicle without stress or headache.