Darrell Cooper
Darrell Cooper at Five Star Subaru of Grapevine

Darrell Cooper | Page 11

Internet Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
5.0
204 Reviews

Born in Chicago been in Texas since 1983. 1 Son with 3 darling Grand Sons.I was always taught to treat others the way you expect someone to treat your Mother. I love to cook for Family and Friends.

Dealership Experience

8 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Languages Spoken

English English

5.0

204 Reviews

Write a Review

204 Reviews of Darrell Cooper

June 30, 2021

Dealership Rating
Employee Rating

Darrell was superb at his job and made our experience a great one! More

by bgrigs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kareem Kusez

Jun 30, 2021

bgrigs1 responded

Excellent dealership!!

May 21, 2021

Dealership Rating
Employee Rating

Darrell Cooper was fantastic to work with. He is a first class person. We also appreciated visiting with the General Manager. We were impressed he took the time to talk to us. More

by jonathanjames1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman , Jeff Davis, Kareem Kusez

May 22, 2021

Five Star Subaru of Grapevine responded

Jonathanjames1961, Thank you for taking the time to recognize Darrell and the Subaru of Grapevine sales team. We are here at 817-438-1700 whenever you have questions. Please do not hesitate to give us a call. Customer care continues when you need us. Take Care, Doug Laymon, Sales Manager

May 13, 2021

Dealership Rating

Mitch did a great job quickly offering a test drive and qualifying my wife and I for the Subaru outback. Overall, the experience was a pleasant one. I just wish the financial part had gone faster. More

by mykread
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Mitchell Hunter , Jeff Davis, Kareem Kusez, Anthony Lombardo

May 14, 2021

Five Star Subaru of Grapevine responded

Mykread, We look forward to helping you and your wife fully enjoy your new Outback. Please let Mitchell or me know if you would like to revisit any of its technology at 817-438-1700. Customer care continues long after the sale. Thank you, Doug Laymon, Sales Manager

May 07, 2021

Dealership Rating
Employee Rating

NOT RECOMMENDED AT ALL, A WEEK TALKING WITH A SALE MEN AND WE SCHEDULE TO FINISH THE DEAL TODAY BUT HE SEND ME A MASSAGE SAYING THAT THE CAR WAS SOLD . More

by RACALDERO
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tobias Awoniyi

May 12, 2021

Five Star Subaru of Grapevine responded

Hello RACALDERO, Unfortunately, even though we had strongly encouraged you to put down a deposit to hold this vehicle and explained that several other customers were expressing the same interest in it, you choose not to do so. Without a deposit, we can’t hold and take every vehicle off the market that a customer shows a strong interest in and promises to come the next day as not all customers do so. I am sorry that you missed out on this one and would be glad to help find you a similar vehicle. Please call me at 817-438-1700. David Cheney, GSM, Five Star Subaru.

May 04, 2021

Dealership Rating
Employee Rating

Once financing was approved the deal went well. Darrel was great to work with and made it a smoother process. I would purchase here again without hesitation. The financing company does not have great rev More

by Scot H
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Five Star Subaru of Grapevine responded

Congratulations Scot on your vehicle purchase at Subaru of Grapevine. Darrell and I want to hear from you when you have future auto needs at 817-438-1700. We would love to work with you again. Thank you, Doug Laymon, Sales Manager

April 30, 2021

Dealership Rating
Employee Rating

Had a very smooth and quick car buying experience!!!! Darryl Cooper was an amazing salesman and Brandon Fraikes took great care of me! I will definitely be back. More

by Danielle Hines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes , Steve Lennon

May 01, 2021

Five Star Subaru of Grapevine responded

Congratulations, Danielle, on your new Subaru! Our knowledgeable staff wants to continue answering your questions. Please call with questions at 817-438-1700. Darrell and I are here to help in any way we can at Subaru of Grapevine. Thank you, Doug Laymon, Sales Manager

April 30, 2021

Dealership Rating
Employee Rating

I can support subaru as a manufacturer easily. It's a great car, but what made the difference was this dealership. Currently it is hard to find a vehicle and most dealerships are taking advantage of this More

by cgillean.88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kareem Kusez, Anthony Lombardo

May 01, 2021

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, cgillean.88! Customer satisfaction and transparency are important at our dealership. Thank you for recognizing our efforts to provide you with a good shopping experience and we want to continue sharing our Subaru knowledge. Call us any time at 817-438-1700. Enjoy, Doug Laymon, Sales Manager

April 16, 2021

Dealership Rating
Employee Rating

Great experience buying my new 2021 Subaru Forester. We agreed to a price prior to coming to the dealer and they didn't have any hidden fees/costs. More

by esorian
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder , Jeff Davis, Anthony Lombardo

Apr 17, 2021

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your new Forester from Subaru of Grapevine, esorian! We want you to know everything about Subaru, so please reach us at 817-438-1700 when you have questions. We will be happy to see you again. Thank you, Doug Laymon, Sales Manager

April 10, 2021

Dealership Rating
Employee Rating

Darrell Cooper was true to the 5 Star promise to give outstanding customer service. He guided us through our decision process very well with no inappropriate pressure. We had a positive experience at 5 More

by tpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Five Star Subaru of Grapevine responded

Tpalmer, We believe in customer satisfaction at Subaru of Grapevine. Darrell and I want to continue helping you, so please let us know if questions arise at 817-438-1700. We are here to answer all of your automotive concerns. Thank you, Doug Laymon, Sales Manager

April 09, 2021

Dealership Rating
Employee Rating

Very professional good customer service. Would recommend Five Star Subaru to my friends. We really love our new Subaru. The options on the Crosstrex is outstanding. More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns

Apr 10, 2021

Five Star Subaru of Grapevine responded

Hello Art, We really appreciate hearing from you and thank you for the high rating of our services at Subaru of Grapevine. Cameron, Darrell, and I want to continue hearing from you at 817-438-1700. We want to help you fully enjoy your Crosstrek! Thanks again, Doug Laymon, Sales Manager

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