Darrell Herbert
Darrell Herbert at Brilliance Honda of Crystal Lake

Darrell Herbert | Page 5

Finance Manager

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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4.9
135 Reviews

Dealership Experience

26 yrs, 4 mos

4.9

135 Reviews

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135 Reviews of Darrell Herbert

October 17, 2024

Dealership Rating
Employee Rating

I recently purchased a vehicle from Brilliance Honda in Crystal Lake, IL and the experience was exceptional. My salesperson, Matt Rollak, worked with me to find a the vehicle my husband and I were looking More

by mariepagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Rollak

Oct 19, 2024

Brilliance Honda of Crystal Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2024

Dealership Rating
Employee Rating

Anthony Gialluisi was extremely accommodating to my schedule. I received a fair price and everyone was very helpful. They did not apply any pressure and made sure they met my needs. More

by Slb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gialluisi - Salesman

Sep 29, 2024

Brilliance Honda of Crystal Lake responded

Slb, we're glad you had such a wonderful experience with Anthony! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! If you ever need anything else, feel free to give us a call. Until then, drive safe and take care! Kelly keefe Brilliance Honda of Crystal Lake

September 03, 2024

Dealership Rating
Employee Rating

A truly great experience working with Tara and Thomas, great people to work with. Thanks. More

by bunkerbabs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe , Tara Maxey.

Sep 06, 2024

Brilliance Honda of Crystal Lake responded

Hi Bunkerbabs, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Until then, thank you for letting us know how your experience was and we hope you have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

August 06, 2024

Dealership Rating
Employee Rating

I’m completely satisfied with the dealership from my purchase of Hyundai Elantra. Although it’s a used car, I love the features it offered. Also the monthly payment met my goal. I’m so happy about it. I More

by loidamontecll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe , James Keefe

Aug 09, 2024

Brilliance Honda of Crystal Lake responded

Loidamontecll, we are so pleased you enjoyed your visit to Brilliance Honda Of Crystal Lake and with Thomas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kelly Keefe Brilliance Honda of Crystal Lake

Aug 09, 2024

loidamontecll responded

You’re welcome! I just need the key duplicate that was told to me to get it done, but until now, I haven’t received any schedule to come back to get it done. Thanks

August 04, 2024

Dealership Rating
Employee Rating

Was in contact with the the dealership a few times about a couple of different vehicles! They were amazing and helped me figure out the best car for me! Everything was smooth and the car runs great! Definit More

by nickk4561
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Darwitt

Aug 09, 2024

Brilliance Honda of Crystal Lake responded

Nickk4561, we're so glad that we were able to go above and beyond your expectations! We will make sure to let Matt and Darrell know all of the wonderful comments as well. Please don't hesitate to reach out if there's anything additional we can do for you. Drive safe! Kelly Keefe Brilliance Honda of Crystal Lake

July 19, 2024

Dealership Rating
Employee Rating

Best price on the market and simple purchasing experience. Had the color and trim level we wanted. More

by tmiordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe , Domingo Sanchez and Jon Nello

Jul 23, 2024

Brilliance Honda of Crystal Lake responded

Hi Tmiordan, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Thank you again for taking the time to let us know how we did. We hope you have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

June 18, 2024

Dealership Rating
Employee Rating

Purchasing a new vehicle was a pleasant experience. The salesperson with whom we worked was both professional and personable. More

by rbg
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier

Jun 20, 2024

Brilliance Honda of Crystal Lake responded

Hi Rbg, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

May 25, 2024

Dealership Rating
Employee Rating

Matt and DARREL WERE FANTASTIC TO WORK WITH MADE MY EXPERIANCE BUYING A CAR THAT MUCH BETTER . I WANT TO THANK THEM FOR THAT More

by JADBABY4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Rollak

Jun 08, 2024

Brilliance Honda of Crystal Lake responded

Jadbaby4, we are very happy Matt and Darrel could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day! Kelly Keefe Brilliance Honda of Crystal Lake

May 19, 2024

Dealership Rating
Employee Rating

They were very kind and efficient. I got what I wanted in 2 hours. We communicated well More

by Pwhite6746
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Deters , Max Ring

Jun 08, 2024

Brilliance Honda of Crystal Lake responded

Hi Pwhite6746, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day! Kelly Keefe Brilliance Honda of Crystal Lake

May 11, 2024

Dealership Rating
Employee Rating

Jesse was so helpful, courteous, expedient, and understood our needs for a car for our daughter! He and his team found her car and she’s is so happy-we are also covered with a great warranty for More

by pamkuehn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales -Jesse

May 16, 2024

Brilliance Honda of Crystal Lake responded

Pamkuehn, we're so glad that we were able to go above and beyond your expectations! Jesse is a great sales associate and we are so glad that you had a wonderful experience. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day! Kelly Keefe Brilliance Honda of Crystal Lake

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