Darrell Pork | Page 20

Scientific Approach / Customer Oriented Business Model New and highly improved way of doing business. Darrell Pork caught my attention right away, not by the price, but the mode of communication he wanted New and highly improved way of doing business. Darrell Pork caught my attention right away, not by the price, but the mode of communication he wanted me to choose in doing business with him. E-mail works best for me. I exchanged quite a few emails with him and his response was prompt, clear and to the point. This approach I did not see in other dealers. For me he was the representative and reflection of his dealership. I was confident, rest of the process at the site will reflect him, and it did latter on. That level of confidence earned him my business before I got to the lot. At the lot, as I expected, everything was clear, prompt, upfront, no surprises, no haggle, responsive, friendly , relaxed, honest, comfortable and professional, unlike other places with old fashioned business model, underestimating customers, nonsense and twisted talk, just insisting to come and drive their car, creating more confusion, more haggle, more hassle, and waste of time; try to increamantly squeeze money from customers pocket from entering the lot to signing the contract. Sure enough this place has earned No. 1. I definitely recommend Norm Reeves at Cerritos to other people, my friends and relatives. Nas Malik More

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Excellent Customer Service Darrell Pork (Internet Sales Manager)/ Matthew Adams (Finance Manager), Well all i can say to them they were very helpful and friendly. Everythin Darrell Pork (Internet Sales Manager)/ Matthew Adams (Finance Manager), Well all i can say to them they were very helpful and friendly. Everything was great good service... Thank you More

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An amazing experience! I was a bit uneasy going to a major dealership in the beginning. I've heard horror stories and in the past have had bad experiences myself. But I was I was a bit uneasy going to a major dealership in the beginning. I've heard horror stories and in the past have had bad experiences myself. But I was assured the person I've dealt with on the phone was indeed the person who will help me when I got down there. And I was not disappointed when I arrived. Mr. Pork was very attentive and thorough with the deal. He made sure we understood all aspects and I got the car I wanted. I'm a very happy customer and will only be dealing with Norm Reeves again in the future. More

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Daughter's first lease. Darrell Pork helped get my daughter into a new Honda Civic. Her old car broke down and we began looking for another used car on a tight budget. Darrell Pork helped get my daughter into a new Honda Civic. Her old car broke down and we began looking for another used car on a tight budget. Darrell, showed us how easy it was to have something much more reliable. Thank you, Darrell. More

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Purchase of New CRV Excellent, professional experience! Traded my 1999 CRV bought at same dealer 15 years ago. All internet information was honored which brought me back Excellent, professional experience! Traded my 1999 CRV bought at same dealer 15 years ago. All internet information was honored which brought me back to this dealer. More

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Chris E Just recently got a 2012 Honda Civic, I recieved great service, no hassle straight to the point. Darrell Pork, and company really made it a pleasant e Just recently got a 2012 Honda Civic, I recieved great service, no hassle straight to the point. Darrell Pork, and company really made it a pleasant experience. More

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Nothing like days of old; awesome experience This was my second time at Norm Reeves Honda and the experience was phenomenal from the reception all the way to the close of the deal. There was no h This was my second time at Norm Reeves Honda and the experience was phenomenal from the reception all the way to the close of the deal. There was no haggling, the staff members were super friendly and professional. They did not hound us and they did try to force us into anything we couldn't handle. I highly recommend Norm Reeves and I'm ecstatic to have my new car. My salesman was the best! More

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VIP Treatment at Norm Reeves Honda Superstore in Cerritos If you find yourself looking to buy a vehicle from Norm Reeves Honda Superstore in Cerritos, do yourself a favor and ask for Darrell Pork. From my fi If you find yourself looking to buy a vehicle from Norm Reeves Honda Superstore in Cerritos, do yourself a favor and ask for Darrell Pork. From my first phone call to the lot, to the last handshake before drive-off, Darrell was a pleasure to work with. Darrell's straight-forward and clear answers to all of my questions (whether about the vehicle itself or about financing options) and professional manner were perfect for me, as I don't appreciate the used car salesperson tactics that I've experienced at other places. With Darrell, I felt that he was being honest and upfront with me on everything, and that made it easier for me to make my buying decisions. I've already referred several friends and co-workers to NRHS in Cerritos based on my experience with Darrell, and will continue to do so. More

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honda just bought a new car 2015 honada accord sport i love it. had really good help from Ramin Rezainejad during my purchase. took really good care of my b just bought a new car 2015 honada accord sport i love it. had really good help from Ramin Rezainejad during my purchase. took really good care of my bussiness. def recommend going with him. More

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Joyce W of Lakewood purchase my car on Monday lucky 13 Phil was very helpful with everything no hassle just gave me all what i needed and done with my purchase he showed what i want. i needed help with m Phil was very helpful with everything no hassle just gave me all what i needed and done with my purchase he showed what i want. i needed help with my old car and just gave him my info so i dont have to wait for so long in the dealership he just have everything ready for me. I really love the feeling that i dont have to be stressed over a car. Thank you Phil Byrd. and Daryll joyce w More

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