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Darren Droke

Overview Reviews (155)

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Darren Droke

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Darren Droke | Page 2

Service Advisor

Jenkins Nissan of Leesburg

8865 US-441
Leesburg, FL 34788

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4.8

155 Reviews

Overview Reviews (155)

4.8

155 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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155 Reviews of Darren Droke

August 12, 2023

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Employee Rating

Friendly smiles and great service. MrDarren was amazing in explaining everything.thank you so much MrDarren was amazing in explaining everything.thank you so much More

by Faverey153

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Aug 14, 2023 -

Jenkins Nissan of Leesburg responded

Thank you for your five-star rating! We appreciate your business and your review!

August 11, 2023

Dealership Rating

Employee Rating

Darren explained how to transfer my service when I relocate. Serviced my car quickly and even washed it relocate. Serviced my car quickly and even washed it More

by Ocala.Robert

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Aug 14, 2023 -

Jenkins Nissan of Leesburg responded

Hello, Thank you so much for taking the time to respond to our survey. We are so pleased to know you had a good experience here. Please be on the lookout for the official Nissan survey to arrive in your email in 10 days. I know you have a lot of choices when it comes to maintaining your vehicle and I am so glad that you chose to be apart of the Jenkins Family. Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

August 05, 2023

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Good fast service dept. Would recommend them to anyone. Clean and friendly service dept. Easy check out Would recommend them to anyone. Clean and friendly service dept. Easy check out More

by p5cs

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Aug 09, 2023 -

Jenkins Nissan of Leesburg responded

Thank you for your high rating and kind words with our service department! We hope you have a great day!

July 21, 2023

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Employee Rating

Very professional and every one is very friendly and willing to help and make you feel comfortable willing to help and make you feel comfortable More

by Ramjit 43

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Eric Mair, Ronnie Carter, Michelle Adams , Obed Matos, Zachary Slatton

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Jul 21, 2023 -

Ramjit 43 responded

The matter was done in a professional manner

Jul 28, 2023 -

Jenkins Nissan of Leesburg responded

Hello, Ramjit Thank you so much for taking the time to respond to our survey. We are so pleased to know you had a good experience here. Please be on the lookout for the official Nissan survey to arrive in your email in 10 days. I know you have a lot of choices when it comes to maintaining your vehicle and I am so glad that you chose to be apart of the Jenkins Family. Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

July 10, 2023

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It’s great to have a knowledgeable service team to help me maintain my vehicle. me maintain my vehicle. More

by Terri Edwards

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jul 11, 2023 -

Jenkins Nissan of Leesburg responded

Hello, Terri Edwards Thank you so much for taking the time to respond to our survey. We are so pleased to know you had a good experience here. Please be on the lookout for the official Nissan survey to arrive in your email in 10 days. I know you have a lot of choices when it comes to maintaining your vehicle and I am so glad that you chose to be apart of the Jenkins Family.

June 29, 2023

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Employee Rating

I was treated with the utmost respect. Every one was more than helpful. Couldn't have asked for a better team. Every one was more than helpful. Couldn't have asked for a better team. More

by jdavidson62

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Obed Matos

Helpful 0

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Jun 30, 2023 -

Jenkins Nissan of Leesburg responded

Thank you for your high rating! We appreciate your business!

Jul 05, 2023 -

Jenkins Nissan of Leesburg responded

Hello, Jdavidson62 Thank you so much for taking the time to respond to our survey. We are so pleased to know you had a good experience here. Please be on the lookout for the official Nissan survey to arrive in your email in 10 days. I know you have a lot of choices when it comes to maintaining your vehicle and I am so glad that you chose to be apart of the Jenkins Family. Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

June 24, 2023

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Employee Rating

Not happy with Ronda when I asked to use my 20 points - $20. To pay the invoice $20. To pay the invoice More

by El Lobo

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Eric Mair , Ronda

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Jun 27, 2023 -

Jenkins Nissan of Leesburg responded

Good Morning, Thank you for your high rating with us. But your overall experience is concerning to me. Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

Jun 27, 2023 -

El Lobo responded

JUST AS I WAS SIGNING MY CREDIT SLIP I SAID "FORGOT TO ASK TO USE MY POINTS TO PAY" AND RHONDA SAID "I CANT DO THAT NOW"! I WOULD HAVE PREFERRED HER TO SAY - I DON'T WANT TO CANCEL THIS TRANSACTION AND START ANOTHER ONE AND GIVE YOU WHAT YOU ARE ASKING FOR.

Jun 28, 2023 -

Jenkins Nissan of Leesburg responded

Good Morning El Lobo, Thank you for your feedback. I will definitely use this as a coaching example with my team. I hope you have a great day! Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

June 20, 2023

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Employee Rating

Everyone was amazing! They got me in and out with my appointment in a timely manner! They got me in and out with my appointment in a timely manner! More

by aaf0925

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Ronnie Carter, Anthony Guillaume, Johnnie Dyous, Michelle Adams , Obed Matos, Zachary Slatton

Helpful 0

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Jun 21, 2023 -

Jenkins Nissan of Leesburg responded

Thank you for allowing us to maintain your vehicle!

Jun 22, 2023 -

Jenkins Nissan of Leesburg responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

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Employee Rating

Excellent service department! Got an appointment quickly and had no wait time. Staff was courteous and professional. Ronnie was awesome!! Got an appointment quickly and had no wait time. Staff was courteous and professional. Ronnie was awesome!! More

by Dori

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronnie Carter, Michelle Adams , Obed Matos, Zachary Slatton

Helpful 0

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Jun 21, 2023 -

Jenkins Nissan of Leesburg responded

We appreciate your positive review about your recent experience with us!

Jun 21, 2023 -

Jenkins Nissan of Leesburg responded

We appreciate your positive review about your recent experience with us!

June 17, 2023

Dealership Rating

Employee Rating

Service was complete in less than one hour. oil change, filter, tire rotate and air cleaner filter. oil change, filter, tire rotate and air cleaner filter. More

by badams15

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jun 19, 2023 -

Jenkins Nissan of Leesburg responded

Hi Badams15, we are very happy to have provided you with such a positive experience!

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