Darren Lucero | Page 3

By far the best new car bying experience ever. Out of several new cars we bought in the past, this experience was by far the best. Great service, great personalities, and great car. I am already pa Out of several new cars we bought in the past, this experience was by far the best. Great service, great personalities, and great car. I am already pallning my next car to be a ford. I hope to get it through the guys at Phil Long Ford of Denver. More

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Most ideal car buying experience From start to finish, this was a smooth and enjoyable car buying experience. Darren was never pushy or over-bearing. He searched for exactly what I wa From start to finish, this was a smooth and enjoyable car buying experience. Darren was never pushy or over-bearing. He searched for exactly what I was looking for, found a 2014 Ford Escape at another location and shipped it to Phil Long. He worked with me to understand all terms and options, explaining the benefits of leasing and buying to help me decide what's best for me. We worked through email to review payment plans. Upon deciding terms, I asked one final time for a price reduction which they approved with no fuss. Upon delivery he showed me all aspects of the car, sitting with me for 45 minutes to teach all functionality. I will certainly recommend this dealer to friends and family. More

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Enjoyable car buying experience I recently purchased a car from Darren Lucero and John Lamb. They both made the buying experience enjoyable. I did not feel hassled to buy a car from I recently purchased a car from Darren Lucero and John Lamb. They both made the buying experience enjoyable. I did not feel hassled to buy a car from Phil Long. Darren and John helped me find a car that met my requirements and at a price that I could afford. I love my new (new to me) 2012 Ford Escape. Thanks Darren and John for your help!! More

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Darren Lucero is a rockstar Darren was a terrific salesman to work with. He was very informative and worked hard to get me into the 2014 Focus ST I wanted. Can't say a negative Darren was a terrific salesman to work with. He was very informative and worked hard to get me into the 2014 Focus ST I wanted. Can't say a negative thing abot the entire experience, these guys were terrific. More

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new car purchase went through Costco with Phil Long ford. The salesman at dealership was very helpful, answered all my questions. He also offered to help setting up an went through Costco with Phil Long ford. The salesman at dealership was very helpful, answered all my questions. He also offered to help setting up any of the features the car came with...ANYTIME just bring the car back and he would assist! Good customer relations don't you think More

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Puchase of 2014 Ford Mustang Recently I went to Phil Long Ford, in Denver, Colorado. They had a great selection of the vehicle I was looking for and actually ended up getting a Recently I went to Phil Long Ford, in Denver, Colorado. They had a great selection of the vehicle I was looking for and actually ended up getting a vehicle from another Phil Long dealership, to make sure it was optioned the way i wanted. The staff was awesome, from the salesperson, right down to the finance agent! It was a smooth deal right from seeing the vehicles on line! Great deal, great service, couldn't ask for anything more More

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No pressure sales Darren and Bill worked to find the best fit for our family and never pressured us. We went in thinking we wanted one model but they found us a great Darren and Bill worked to find the best fit for our family and never pressured us. We went in thinking we wanted one model but they found us a great deal on a car we had never considered. The whole process was great! More

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First Vehicle Purchase When I first went in, I was nervous, trying to show a "hard" exterior and not be as friendly as I should have been. Chai was the first Salesman to hel When I first went in, I was nervous, trying to show a "hard" exterior and not be as friendly as I should have been. Chai was the first Salesman to help me. We looked at Ford Explorers 13'-14'. He was very helpful, let us test drive an Ecoboost vehicle and explained everything about the SUV very well. Chai was very honest and literally was trying to help me spend as little money as possible. After some thinking on my own, I wanted to test drive an F-150 just to settle the battle inside myself. I was able to do so with Darren Lucero. He was also very helpful in explaining features about the truck and he was honest and upfront with me in helping decide about finances. When I was finally ready to make a purchase, I went back in on a super busy day for the store (Mustang Weekend or something like that). All the salesmen were busy, yet they were still able to help me in my wheelings and dealings on this busy day to purchase the truck. As soon as Chai was available he came back to help me and was extremely honest, friendly and helped with the final price of the truck. All in all, I was very satisfied with my experiences at Phil Long Ford. I will definitely shop here in the future as long as I am able to be treated as I was at this store. No hassles, games, or pushyness like I found at other dealerships. Thank you for a great first car buying experience. More

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Very friendly and helpful. Provided straightforward answer to questions. Open discussion regarding color choices and options. (two schools - those that like black and dark brown and those that don't - answer to questions. Open discussion regarding color choices and options. (two schools - those that like black and dark brown and those that don't - I don't) Very thorough explaining various finance scenarios - lease vs purchase. I would recommend that my friends ask for Darren! More

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Andy and Darren were both great help. They new the Ford F-150's very well. All the package differences and models for one truck can be confusing and they were very helpful in weeding through the mess. Th F-150's very well. All the package differences and models for one truck can be confusing and they were very helpful in weeding through the mess. They gave me a fair value for my old vehicle and found a good financing rate. The process did take quite a while to buy the truck. Between test drives, wife's color and model approvals or disapprovals, detailing, fueling up the truck(yes they gave me it with full fuel even though my trade in was on empty :-)), financing, disappearing on Darren a few times while I walked the lot getting my head straight, etc. Take your time and get what you need and maybe a bit more. More

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