Darren Lusane

The sales people (Darren Lusane & Erik Estrella ) I worked with were wonderful. Very pleasant and helpful. I did have a very unpleasant meeting with Frank Masala. He got angry during negotiations an worked with were wonderful. Very pleasant and helpful. I did have a very unpleasant meeting with Frank Masala. He got angry during negotiations and started reprimanding Darren Lusane in front of me. Then he made some remarks to me how he did not need my business, good luck and angrily walked away. Very unprofessional individual. More

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The sales people (Darren Lusane & Erik Estrella ) I worked with were wonderful. Very pleasant and helpful. I did have a very unpleasant meeting with Frank Masala. He got angry during negotiations an worked with were wonderful. Very pleasant and helpful. I did have a very unpleasant meeting with Frank Masala. He got angry during negotiations and started reprimanding Darren Lusane in front of me. Then he made some remarks to me how he did not need my business, good luck and angrily walked away. Very unprofessional individual. More

by SRMH2008 Verified Customer Verified Customer

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This was my second lease that Darren helped me with. As a Loyal Lexus customer since 1999 when they were Countyline Lexus, Darren has been the most helpful, patient and just nice to me. He has gone abov As a Loyal Lexus customer since 1999 when they were Countyline Lexus, Darren has been the most helpful, patient and just nice to me. He has gone above and beyond to make sure I am happy with my choice. He also listens to what is said and did his best to find what I wanted. I can only hope Darren is still there when my lease ends and he can help with my next purchase so I can continue to be a very happy Loyal Lexus customer. More

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Darren is always a pleasure to work with. This is our second time purchasing a vehicle with him and he always delivers. Very kind and professional individual that knows what he’s doing. We wi This is our second time purchasing a vehicle with him and he always delivers. Very kind and professional individual that knows what he’s doing. We will definitely recommend our friends and family to him. Thank you for all of your support during this process. More

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Lexus of Pembroke Pines is a very good dealership. The staffs I worked with were very helpful, kind and courteous. I would recommend this dealership. The staffs I worked with were very helpful, kind and courteous. I would recommend this dealership. More

by GOLDENTOUCH71 Verified Customer Verified Customer

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Darren was helpful and easy to work with. He was able to get us the car we requested and kept us posted as to when it would arrive. He was able to get us the car we requested and kept us posted as to when it would arrive. More

by LAURELDG3 Verified Customer Verified Customer

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He was extremely helpful with the process and purchase of the car. Very personable. The experience was as smooth as it could be when purchasing a car. Thank you so much! the car. Very personable. The experience was as smooth as it could be when purchasing a car. Thank you so much! More

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Darren was excellent and helped me get my dream car very efficiently. Thank you so much efficiently. Thank you so much More

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Thank you, Darren, for your help and patience. I was able to get the car with all the features and colors I wanted—in record time! I was able to get the car with all the features and colors I wanted—in record time! More

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The overall experience is similar everytime - chaotic, unorganized, I have yet to be able to obtain the same service advisor twice. The name of my previous advisor is not shown regardless of the date se unorganized, I have yet to be able to obtain the same service advisor twice. The name of my previous advisor is not shown regardless of the date selected. I would not recommend this service department to anyone. More

by STEVEM151 Verified Customer Verified Customer

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