Darren Schwartz | Page 32

Cadillac CTS I was very happy with the customer service I received at Northwest Hills. Vin was very knowledgeable in regards to the Cadillac I decided to lease. He I was very happy with the customer service I received at Northwest Hills. Vin was very knowledgeable in regards to the Cadillac I decided to lease. He went over all the options & emailed me video instructions in case I needed them in the future. I would definitely recommend Northwest Hills to my family and friends. I am very satisfied customer. Thanks, Karen Marino More

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It was a very welcoming environment. The employees were very helpful. Glad we didn't wait for a phone call though otherwise we wouldn't of got the car. Our paperwork was misplaced. But overall good. This w very helpful. Glad we didn't wait for a phone call though otherwise we wouldn't of got the car. Our paperwork was misplaced. But overall good. This was our second time buying from you :-) More

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My experience at Northwest Hills was wonderful! The service I received from David was great and he worked with me to suit my needs. I recommend this dealership to everyone! service I received from David was great and he worked with me to suit my needs. I recommend this dealership to everyone! More

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We were shopping for a used truck that would meet our business and family needs. We took a ride through the lot and noticed a GMC that was similar to what we were looking for. We stopped by the truck to business and family needs. We took a ride through the lot and noticed a GMC that was similar to what we were looking for. We stopped by the truck to have a closer look. Vin came out and met us and asked us a few questions about what we were looking for. He was very pleasant. He was not pushy towards us. We appreciate this quality in a salesmen. He offered us a test drive but we declined as it was Saturday and we were on our way elsewhere with our young daughter. We told him we would come in on Monday. He politely asked us what time we would like to come in. We agreed on 2:00. He gave both of us his business card and said he would see us Monday. When we came back Monday he promptly greeted us and we went for a test ride. He was organized and ready to go when we showed up. The truck was clean and fueled when we test drove it. Vin was very friendly and we were comfortable doing business with him. He displayed quick and great communication skills with us. We put a deposit on the truck Monday and picked it up Tuesday evening. Vin spent a good amount of time going over details of the truck with us on Tuesday and showed us where the parts and service department was located. We had an overall great experience with the Dealership and Vin. Darren was also very helpful and polite with the purchase of the vehicle and details. We are very pleased with the truck and staff that we dealt with at Northwest Hills. Thank You More

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NWH Dealership has been where my wife and I have purchased our last two cars for my wife. We have been very satisfied with our service and treatment by the sales and service department and I would r purchased our last two cars for my wife. We have been very satisfied with our service and treatment by the sales and service department and I would recomend this location to freinds and family looking for a new vehicle. Philip M. and Deborah S. Clark More

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We were very impressed with the professionalism, yet friendliness, of both Vin And Darren. They both worked very hard to get us a loan to buy a much needed car. We were able to buy a car that satisfied friendliness, of both Vin And Darren. They both worked very hard to get us a loan to buy a much needed car. We were able to buy a car that satisfied both of our wants and needs for a very great price. I would not hesitate to recommend Northwest Hills dealership to anyone in the market for a car, new or used. They were helpful, answering all of our, many questions, thoroughly. On the day that we finalized the purchase, everything went smoothly. Thanks to both of them, and their diligent work, we are now the proud owners of a beautiful Cadillac CTS. We would definitely return to Northwest Hills for future purchases. More

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Once again, a wonderful overall experience. Tremendously friendly atmosphere. Jessie is wonderful to work with. We trust the dealership and enjoy the no hassle style. friendly atmosphere. Jessie is wonderful to work with. We trust the dealership and enjoy the no hassle style. More

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From the moment I sent an on-line inquiry regarding the GMC Acadia, Northwest Hills was responsive. In particular, Vin Kjersgaard called me on his day off to schedule an appointment with me. When my wife GMC Acadia, Northwest Hills was responsive. In particular, Vin Kjersgaard called me on his day off to schedule an appointment with me. When my wife and I arrived, Vin was in a meeting, but his colleague, David Paolino, greeted us and spent over 45 minutes of his time going over the vehicle and taking us on a test drive. When we came back, we were offered coffee and sat down with Vin and subsequently agreed on a price which we felt comfortable with. We noted a couple of items that needed to be addressed and Vin was quick to resolve them without fuss. The week of pick-up was disrupted several times due to weather and circumstances but all the while Vin ensured that the vehicle was clean and ready for delivery. When we arrived for pick-up, Vin spent about 1 1/2 hours patiently going over all the features of the vehicle again, even helping us set up our On-Star account and Bluetooth for our phones. He then gave us a tour of the entire facility, introducing us to key members of the service team. The day after pick-up we thought of and noticed a couple items that had been overlooked (after all, buying a car is not something we do frequently). But, after I called Vin and discussed it with him, he was quick to respond to our satisfaction. Throughout the process, Vin was knowledgeable, friendly, responsive, and not pushy. I would be proud to recommend him. More

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After a lot of research and internet vehicle comparisons my wife and I stopped in at the Northwest Hills Dealership to take a close look at a 2014 Malibu. Jessie quickly greeted us and reviewed the variou my wife and I stopped in at the Northwest Hills Dealership to take a close look at a 2014 Malibu. Jessie quickly greeted us and reviewed the various models and options available. Based on recent bad experiences at other dealerships, I was not looking forward to car shopping but Jessie quickly made me feel very at ease. I found Jessie to be very professional and knowledgeable about the car I was interested in and at no time felt under any pressure to make a decision quickly. Unfortunately, there were no 2014 Malibu's available for a test drive but Jessie said he would arrange to get a car for my test drive. I got a call from Jessie the next business day that he had a car for me to try out. After a long test drive, I was convinced I wanted a 2014 Malibu 2LT and Jessie quickly found two cars with options similar to what I wanted. Jessie took care of everything, including arranging a very low rate loan, contacting my insurance company and even arranging to transfer plates on-hold at the DMV. He also arranged for me to get the car with dealer plates until the DMV could make the plate transfer. The car was ready for pickup in a few days and was exactly what a new car should look like. It was spotless inside and out and it even had a full tank of gas. Jessie took the time to make sure I understood all the features on the car and assisted with its setup. I also had the pleasure to deal with Darren who went over all the paperwork. He explained some of the options available for extended warranties/services and let me make the decision based on my needs. This was an unexpected relief as my last experience at another dealership involved a lot of high pressure sales to try to convince me to agree to add-on services. I think we were done with all the paperwork in less than ten minutes. I definitely recommend the Northwest Hills Dealership if you are considering a car purchase. More

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I worked with Jessie Santiago in sales who was very helpful an had very good knowledge of the vehicle that I was interested in. I also dealt with Rob and Darrin the sales and business managers. All ma helpful an had very good knowledge of the vehicle that I was interested in. I also dealt with Rob and Darrin the sales and business managers. All made my purchasing experience a very good one. There was one item that needed repair prior to taking delivery. Jessie assured me that it would be taken care of and that the vehicle would be detailed and ready for me to take delivery on the date agreed to. As promised the vehicle was ready for me, the one issue had been repaired, detaied and ready as promised. So far I am very satisfied with the vehicle and must say that my overall purchasing of this vehicle more than met my expectations. I would give the folks at N.W. Hills Dealership a very good rating and would recommend this dealer to friends as well as relatives. A 1 !!! More

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