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Darrick Shaw
Darrick Shaw at Greg Lair GMC

Darrick Shaw | Page 3

Service Advisor

Greg Lair GMC

16200 Interstate 27
Amarillo, TX 79015

4.7
142 Reviews
4.7

142 Reviews

Write a Review

142 Reviews of Darrick Shaw

August 14, 2026

Dealership Rating
Employee Rating

I was very disappointed that I had to wait almost 2. 5 hrs to get my oil changed. More

by yesenia.h.lopez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Terry Green, Terry Braddock

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Aug 14, 2026

Greg Lair GMC responded

Thank you for your feedback, Yesenia. We understand that a long wait time can be frustrating, and we appreciate you bringing this to our attention. Your experience is important to us, and we encourage you to reach out to us at Greg Lair GMC directly so we can disucss your concerns more thoroughly. We hope to have the opportunity to serve you better in the future. Best, The Greg Lair GMC Team

August 14, 2026

Dealership Rating
Employee Rating

Darrick answered my original call. He listened to my concerns and addressed them. Upon my arrival, Terry got my vehicle right in, made sure to again address my concerns and repaired More

by strick40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Braddock

Print
Aug 14, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Darrick and Terry provided you with excellent service and addressed your concerns. At Greg Lair GMC, we strive to ensure every experience is a great one. Our team appreciates your feedback and look forward to seeing you again soon! Best, The Greg Lair GMC Team

August 13, 2026

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Employee Rating

Been coming to Greg Lair for over 13 years and always have a stress free experience when buying or Getting service! More

by holdenpersefield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Morrison, Terry Green, Britin Morrison, Brett Dockins, Terry Braddock

Print
Aug 14, 2026

Greg Lair GMC responded

Thank you for your kind words, Holden! We appreciate your loyalty to Greg Lair GMC over the past 13 years. It's great to hear you've consistently had a stress-free experience with us, both in buying and servicing your vehicle. We look forward to serving you for many more years to come! Best, The Greg Lair GMC Team

August 12, 2026

Dealership Rating
Employee Rating

Great customer service----always taking care of us and making sure we are informed!! Prompt and on time! More

by zurick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

Print
Aug 13, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the great customer service you received at Greg Lair GMC. It's our goal to keep our customers informed and satisfied, and we're glad to hear that we met your expectations. We look forward to serving you again in the future! Best, The Greg Lair GMC Team

August 12, 2026

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Employee Rating

We don't buy or service anywhere else! Both our Terrains were bought there and we depend on their great service. Always friendly and helpful. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

Print
Aug 13, 2026

Greg Lair GMC responded

Sharon, thank you for your wonderful review! We are delighted to hear that you and your family rely on Greg Lair GMC for both your GMC Terrain purchases and service. Our team takes pride in providing friendly and helpful service, and we truly appreciate your loyalty. We look forward to seeing you again for your future needs! Best, The Greg Lair GMC Team

August 10, 2026

Dealership Rating
Employee Rating

Terry and his crew in the service dept has been a pleasure to work with and always puts your needs and concern's first. More

by ch2jck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Morrison, Terry Green, Jay Hendricks, Britin Morrison, William Foote, Terry Braddock

Print
Aug 10, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Terry and our service department team. It’s always our goal at Greg Lair GMC to put our customers' needs first. We look forward to assisting you again in the future! Best, The Greg Lair GMC Team

August 10, 2026

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Employee Rating

Professional service and so fast, only waited thirty minutes for an oil change !! Great service !! More

by lillyelyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braden Cunningham

Print
Aug 10, 2026

Greg Lair GMC responded

Thank you for your amazing review, Lilly! We’re glad to hear that you received professional and fast service at Greg Lair GMC during your oil change. We appreciate your feedback and look forward to serving you again in the future! Best, The Greg Lair GMC Team

August 10, 2026

Dealership Rating
Employee Rating

They got my pickup in on time and out as promised. I can't ask for anything better. More

by dudley1
Recommend Dealer
Yes
Print
Aug 10, 2026

Greg Lair GMC responded

Thank you for your kind words! We’re so glad to hear that your pickup was serviced on time and met your expectations. At Greg Lair GMC, we strive to provide the best experience for our customers. We look forward to seeing you again! Best, The Greg Lair GMC Team

August 08, 2026

Dealership Rating
Employee Rating

I traded for a GMC Canyon , JP was my salesman he was knowledgeable, spent time explaining the details and was patient. My experience was enjoyable More

by saltwater60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JP Gwinn, Terry Green, William Foote, Terry Braddock

Print
Aug 09, 2026

Greg Lair GMC responded

Thank you for your positive review! We’re pleased to hear that you had an enjoyable experience at Greg Lair GMC while trading for your GMC Canyon. It’s great to know that JP took the time to provide you with all the details and assistance you needed. We appreciate your feedback and look forward to serving you again in the future! Best, The Greg Lair GMC Team

August 06, 2026

Dealership Rating
Employee Rating

I’ve been very satisfied with the Greg Lair Service Dept so far and have no complaints. 👍🏻👍🏻 More

by roberson2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

Print
Aug 06, 2026

Greg Lair GMC responded

Thank you for your positive feedback, Roberson! We’re thrilled to hear that you are satisfied with the service at Greg Lair GMC. Your support is appreciated, and we look forward to assisting you in the future! Best, The Greg Lair GMC Team

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