Darrick Shaw
Darrick Shaw at Greg Lair GMC

Darrick Shaw | Page 4

Service Advisor

Greg Lair GMC

16200 Interstate 27
Amarillo, TX 79015

4.7
142 Reviews
4.7

142 Reviews

Write a Review

142 Reviews of Darrick Shaw

August 06, 2026

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Employee Rating

We had a pickup that the repairs were complete, my parents were going to Amarillo so they were going to pick up the truck, when going over the overpass to get to Greg Lair, with all the construction t More

by eddiec.womack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 06, 2026

Greg Lair GMC responded

Thank you for sharing your experience with us, Eddie. We understand your frustration regarding the lack of assistance your parents received while trying to address the flat tire issue. It’s important to us that our customers feel supported, especially in challenging situations like this. We appreciate your loyalty to Greg Lair GMC and would like to address your concerns. Please feel free to reach out to us directly so we can discuss this further. Thank you for your feedback, and we hope to improve your experience in the future. Best, The Greg Lair GMC Team

August 05, 2026

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Employee Rating

Easy to make an appointment with a friendly service agent and fast service right on schedule. More

by gall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Greg Lair GMC responded

Thank you for your review! We appreciate your kind words about our friendly service and prompt appointments at Greg Lair GMC. It's great to hear you had a positive experience, and we look forward to serving you again! Best, The Greg Lair GMC Team

August 03, 2026

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Employee Rating

I love my truck. Doug and Abby are the best. I even spoke to the owner, Mr. Greg. Everyone was great. Highly recommend this team. More

by johnluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Greg Lair GMC responded

Thanks for letting us know how everything went, John! We’re happy to hear that you love your truck and had such a positive experience with Doug, Abby, and the rest of our team at Greg Lair GMC. We appreciate your recommendation and look forward to seeing you again soon! Best, The Greg Lair GMC Team

August 02, 2026

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Employee Rating

Service guys were informative and communication was great. He printed off some helpful resources for the questions pertaining to my vehicle so i could refer back to them. My car was in and out within r More

by redlinebuilders
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 03, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service team at Greg Lair GMC. It’s fantastic that you found the resources helpful and that your oil change was completed in a timely manner. We appreciate your feedback and look forward to serving you again in the future! Best, The Greg Lair GMC Team

July 31, 2026

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Employee Rating

Buying my vehicle from here was great. However my first service was not up to my expectations. The guy wasn't very friendly at all. He didn't go over the inspection, or if they even did on More

by micbayjar72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Greg Lair GMC responded

Thank you for sharing your experience with us. We're glad to hear that buying your vehicle from us was a great experience, but it seems your first service visit did not meet your expectations. Our team strives to provide clear communication and friendly service, and it’s concerning to hear that we fell short in these areas. We appreciate your feedback about the inspection details and the free service policy. Please feel free to reach out to us directly so we can discuss these concerns and ensure that your experience with us improves moving forward. Thank you again for your valuable feedback, and we hope to see you back at Greg Lair GMC soon. Best, The Greg Lair GMC Team

July 30, 2026

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Darrick was very good at his job and kept me notified about the progress of my vehicle. More

by jessal49
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Recommend Dealer
Yes
Jul 30, 2026

Greg Lair GMC responded

Thank you for your kind words, Jessa! We're thrilled to hear that Darrick provided excellent service and kept you updated on your vehicle's progress. At Greg Lair GMC, we strive to keep our customers informed and satisfied. Your feedback means a lot to us, and we can’t wait to assist you again in the future! Best, The Greg Lair GMC Team

July 28, 2026

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Doug and the team are Awesome. Super deal! Super-fast! Great communication! Easy to work with! More

by johnluciano
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Greg Lair GMC responded

Thank you for your wonderful review, John! We’re happy to hear that you had such a positive experience with Doug and our team at Greg Lair GMC. We pride ourselves on great communication and making the process easy for our customers. We look forward to seeing you again soon! Best, The Greg Lair GMC Team

July 27, 2026

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Employee Rating

Easy check it. Finished when they said they would be done. Nice comfortable waiting area. More

by texasmissionservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Greg Lair GMC responded

Thank you for your positive feedback! We are glad to hear that your experience at Greg Lair GMC was smooth and that you found our waiting area comfortable. We look forward to seeing you again for your next visit! Best, The Greg Lair GMC Team

July 24, 2026

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Employee Rating

Dealer ship and sales lady were very nice, but we showed up to get the car and the repairs we requested had not been done. Due to me buying a car I am gifting my truck to my son and needed the proper form. More

by rnhays1954
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: William Foote, Robin Wilkins

Jul 25, 2026

Greg Lair GMC responded

Thank you for your feedback. We appreciate your kind words about our dealership and staff. However, we understand your concerns regarding the repairs and the paperwork for your truck. Our team values your experience and wants to ensure everything is right for you. Please feel free to reach out to us at Greg Lair GMC so we can assist you further and address any outstanding issues. Thank you again for sharing your thoughts! Best, The Greg Lair GMC Team

July 24, 2026

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Employee Rating

No major issues. It’s the same every time….. good. Do need fly swatters in the waiting room. More

by mayor.white1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

Jul 25, 2026

Greg Lair GMC responded

Thank you for your feedback! We appreciate your continued support and are glad to hear that your experiences at Greg Lair GMC have been consistently good. Our team will certainly take your suggestion about the fly swatters into consideration for our waiting room. We look forward to seeing you next time! Best, The Greg Lair GMC Team

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