Darrick Shaw
Darrick Shaw at Greg Lair GMC

Darrick Shaw | Page 4

Service Advisor

Greg Lair GMC

16200 Interstate 27
Amarillo, TX 79015

4.7
93 Reviews
4.7

93 Reviews

Write a Review

93 Reviews of Darrick Shaw

May 13, 2026

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Employee Rating

I purchased an expensive 2026 GMC Sierra Denali from the Greg Lair dealership. For some reason the Adaptive Cruise Control is not working properly so I took my truck to the dealership for them to fix it. More

by roachman5756
Service Price Transparency
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Recommend Dealer
No
May 14, 2026

Greg Lair GMC responded

Thank you for sharing your experience. It's great to hear our team was prompt and friendly during your visit, and we appreciate you recognizing those efforts. We also understand how important reliable follow-up and communication are when addressing an ongoing concern with your 2026 GMC Sierra Denali, especially regarding a feature like Adaptive Cruise Control. At Greg Lair Buick GMC, we aim to keep customers informed throughout the service process and provide continued support while concerns are being researched. Please contact us directly so we can further review your experience and assist with the next steps. Our team remains committed to providing attentive service and improving communication every step of the way. Best, The Greg Lair Buick GMC Team

May 13, 2026

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Did exactly what I needed in a professional and timely manner. Service was as promised and expected. More

by craigtanner23
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Recommend Dealer
Yes
May 14, 2026

Greg Lair GMC responded

Thank you for your wonderful review, Craig! We are thrilled to hear that we were able to meet your needs in a professional and timely manner at Greg Lair Buick GMC. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

May 11, 2026

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The service department always works well and efficiently to provide us with service for all our vehicles. More

by ahooley.mayfieldroofing
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

May 11, 2026

Greg Lair GMC responded

Thank you so much for your kind words! We're thrilled to hear that our service department has been providing you with efficient service for all your vehicles. Your satisfaction is our priority at Greg Lair Buick GMC, and we appreciate your feedback. We look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

May 08, 2026

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Greg Lair is the best dealership that I have ever worked with. They provide Great Service and are always available to answer questions. More

by michael.goff
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Recommend Dealer
Yes
May 08, 2026

Greg Lair GMC responded

Thank you, Michael! We appreciate your kind words about Greg Lair Buick GMC. It's great to hear you had such a positive experience with our service and support. We’re always here to help, so don’t hesitate to reach out if you have any questions in the future. We look forward to seeing you again! Best, The Greg Lair Buick GMC Team

May 07, 2026

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First vehicle purchased here. Everyone is friendly, helpful, knowledgeable and efficient.. Excellent service department. We're spoiled now. More

by mail7
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Recommend Dealer
Yes
May 08, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Greg Lair Buick GMC. It's great to know our team made your first vehicle purchase enjoyable and that you found our service department to be excellent. We look forward to seeing you again for future needs! Best, The Greg Lair Buick GMC Team

May 07, 2026

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Thanks for the excellent service and getting information form the service performed on our vehicle during the visit. Ivan More

by ijcrosby0
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Recommend Dealer
Yes
May 08, 2026

Greg Lair GMC responded

Thank you, Ivan! We truly appreciate your kind words and are glad to hear that you received excellent service at Greg Lair Buick GMC. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Our team looks forward to seeing you again! Best, The Greg Lair Buick GMC Team

May 06, 2026

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Always has a joke to tell and keeps it all simple. Would definitely recommend him. More

by literally.kevin
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Recommend Dealer
Yes
May 06, 2026

Greg Lair GMC responded

Thank you for your review, Kevin! We’re happy to hear you had a great experience with us at Greg Lair Buick GMC. We appreciate your recommendation and look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

May 05, 2026

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Was getting some warranty work on my truck. The service I received was done quickly and competently. More

by JOHNLEONRUSK
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Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

May 06, 2026

Greg Lair GMC responded

Thank you for your positive feedback, John! We’re glad to hear that the warranty work on your truck at Greg Lair Buick GMC was completed quickly and competently. We appreciate your support and look forward to serving you again in the future! Best, The Greg Lair Buick GMC Team

May 04, 2026

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Employee Rating

They did not find a leak problem though it was loud until I pointed it out. Then they wanted to add another $500. More

by billbowen21
Recommend Dealer
No
May 05, 2026

Greg Lair GMC responded

Thank you for sharing your experience with us, Bill. We appreciate your feedback regarding the issue you encountered. It's important to us that our customers receive thorough service, and we understand that additional costs can be frustrating. If you have further concerns, please feel free to reach out to us at Greg Lair Buick GMC, and we would be happy to assist you. Your input helps us improve, and we hope to serve you better in the future. Best, The Greg Lair Buick GMC Team

May 01, 2026

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Great service as always! ! We bought our 2014 Terrain there new in 2014 and have always had it serviced with Greg Lair More

by curtisl8921
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Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

May 02, 2026

Greg Lair GMC responded

Thank you for your review, Curtis! We’re happy to hear you’ve consistently received great service at Greg Lair Buick GMC and that you chose us for your 2014 GMC Terrain purchase. We appreciate your loyalty and look forward to continuing to serve you again. Best, The Greg Lair Buick GMC Team

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