Darrin Henry
Darrin Henry at Heiser Toyota

Darrin Henry | Page 6

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
364 Reviews
4.7

364 Reviews

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364 Reviews of Darrin Henry

June 23, 2024

Dealership Rating
Employee Rating

Darrin, Jorgo, and Chad were good people to work with. Heiser Toyota seems good. The one thing that could be greatly improved is the appearance package that they sell you. Thank you Darrin for helping More

by nato_78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Chad Covert

Jun 24, 2024

Heiser Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 18, 2024

Dealership Rating
Employee Rating

Everyone is so helpful, friendly, and professional. We’ve been very happy with the services provided. More

by Jessica Niedzwiecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Tom Lowther

Jun 19, 2024

Heiser Toyota responded

Jessica, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 17, 2024

Dealership Rating
Employee Rating

Each member of Heiser treated me with respect and determination to meet my desires in my new car purchase. Jessie was so professional and stuck with me while I changed my mind several times on what More

by jmhanley1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips , Colt Grandstaff

Jun 17, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 12, 2024

Dealership Rating
Employee Rating

Darrin was very helpful, knowledgeable, and super nice. I would 100% buy from him and Heiser again. More

by andyhallett4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed , Colt Grandstaff

Jun 13, 2024

Heiser Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 12, 2024

Dealership Rating
Employee Rating

Great Service Everytime I Go There It's Starting To Really Feel Like Home At Toyota Thanks To All You Guys. More

by briannextlevel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Peter Miszewski, Tom Lowther, Xavier Lee, Steve Nowak , Shardai Flores, Colt Grandstaff, Joshua Porter

Jun 12, 2024

Heiser Toyota responded

Thank you for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 31, 2024

Dealership Rating
Employee Rating

Shahat did an amazing job initiating the lease process and maintaining contact throughout the process. Darrin did a fantastic job of showing me the workings of my new Highlander. Jakub was great and ver More

by ROSKODAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Jun 02, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 29, 2024

Dealership Rating
Employee Rating

Everyone was a pleasure to work with, they were thorough in explaining & answering questions that we had. The only downfall was having to wait on the title which caused a delay; however, we were notified wh More

by nancyxiong22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina , Colt Grandstaff

May 29, 2024

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 19, 2024

Dealership Rating
Employee Rating

Thorough in going thru the options even though we said we were t going to choose any. Much longer to complete the transaction then necessary. More

by tow359221
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

May 20, 2024

Heiser Toyota responded

Thank you so much for choosing Heiser Toyota! Please let us know if we can be of any more assistance. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 18, 2024

Dealership Rating
Employee Rating

Waited a hour for a shuttle no one was willing to help me find my car when I came back to pick it up…this place is just horrible from sales to service More

by Chrissy90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Lor, Peter Miszewski , Colt Grandstaff

May 20, 2024

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, Chrissy, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 20, 2024

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, Chrissy, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 13, 2024

Dealership Rating
Employee Rating

SERVICE DEPARTMENT COULD BE A LITTLE NICER WHEN YOU PULL UP. NO ONE APPROACHES YOU. More

by RASCAFFIDI60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner, Tom Lowther

May 13, 2024

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind contacting us so we can speak directly, we’d love to address your concerns in detail. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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