Jorgo Ndina

Al was a referral by a family member. He was great in helping me purchase a car that met my needs. He was great in helping me purchase a car that met my needs. More

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I had a great experience purchasing my car at Heiser Toyota, and I especially want to thank Mr. Darrin Henry (Mr. D!) for making the process straightforward and stress-free. Unlike some other dealership Toyota, and I especially want to thank Mr. Darrin Henry (Mr. D!) for making the process straightforward and stress-free. Unlike some other dealerships I visited, there were no deceptive sales tactics, unnecessary pressure, or surprises when it came to pricing. Darrin was upfront and transparent about the cost of the vehicle, additional fees, and what I should expect throughout the purchasing process. I really appreciated his honesty, professionalism, and willingness to answer my questions without trying to push me into a decision. He also took the time to thoroughly walk me through my 2026 Toyota Camry before I left the dealership. He explained the controls and features clearly, made sure I understood the functions that were most important to me, and gave me plenty of time to ask questions. I never felt rushed during the delivery process, and I did not feel that anything important was left out. He also introduced me to the service team and explained what I could expect from them for future maintenance and service needs. Buying a car can sometimes be a frustrating experience, but Darrin made the entire process much easier. I would definitely recommend future buyers to work with him if they are looking for someone who is professional, transparent, and respectful of the customer. More

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I’ve been coming here for 9 years, and Al is truly the reason why I keep coming back! He went above and beyond to make sure I got an awesome deal and made the entire process so easy and stress-free. He ge reason why I keep coming back! He went above and beyond to make sure I got an awesome deal and made the entire process so easy and stress-free. He genuinely listened to what I wanted, was patient with me, and worked hard to make sure I was happy with the deal. The Sales Manager, Shahat, was also amazing and worked with Al to make the numbers work for me. I truly appreciate how much they both did to make this happen. After 9 years, it’s experiences like this that remind me why I continue to come back. I absolutely love my new vehicle and couldn’t be happier with the experience. If you’re looking for someone who will go the extra mile for you, I highly recommend Al!! More

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Very nice dealership and very nice staff that was helpful and answered all of our questions and answered all of our questions More

by danielle.a.hanchett Verified Customer Verified Customer

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Lorri was beyond exceptional to work with! Jorgo was amazing as well! Thank you! I especially enjoyed how easy and effortless Lorri made the process go. She definitely made me feel like a prio Jorgo was amazing as well! Thank you! I especially enjoyed how easy and effortless Lorri made the process go. She definitely made me feel like a priority which is rare these days. I can't thank her enough for the encouraging words she said one on one to my daughter. (She told me after, thank you for that). You not only sold me my dream truck but as we drove away in it my daughter also seemed to have a stronger, wiser, more grown, independent look to her! Wow! What a day! Thanks again Lorri, you touched our 💕 More

by foxyroxy962 Verified Customer Verified Customer

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Most of our experience was with Darrin. Would highly recommend. He was/is not only knowledgeable, listened to our needs, was transparent, went above & beyond to satisfy our requests, very r Would highly recommend. He was/is not only knowledgeable, listened to our needs, was transparent, went above & beyond to satisfy our requests, very responsive & respectful. Would definitely purchase another vehicle from him again! We found Jorge extremely helpful, kind as well, also went above & beyond to help with our questions & needs. More

by zolecki Verified Customer Verified Customer

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The salespersons are very helpful. They make sure their customers questions are answered correctly and that their customers needs are met. They make sure their customers questions are answered correctly and that their customers needs are met. More

by vpkhang68 Verified Customer Verified Customer

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Assisted me to view and test drive a used Toyota Camry on short notice. The Camry was a good value and just what I was looking for. short notice. The Camry was a good value and just what I was looking for. More

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My experience initially was great. Things were going smooth. Only small complaint early on was I felt like I had to prompt them to get back with me about certain things. After Things were going smooth. Only small complaint early on was I felt like I had to prompt them to get back with me about certain things. After the purchase was made we hit a few snags. I live in Michigan the dealer in Wisconsin we were coming into some logistical issues picking up the car. We had some miscommunications about me wanting to get it delivered. But they offered to meet me half way. Which was nice. But then finding me an additional driver posed to b challenging. After some back and fourth we were able to line up a day. And here’s where things really fell apart. We had 4 business days to get this lined up. Somewhat complicated task with time zone and schedule constraints. I was the only one working on this. I continually asked for driver information thy couldn’t provide. Didn’t know who was gonna do it. But 10 emails back and fourth with Javonte. He told me that they would b able to meet me at 11am central time 12 eastern. Which was my zero time in order to get either myself or my wife back to get our kid from school at 3. All was well. Until the morning of the meet. I was blind driving for an hr. The same time they shoulda been driving with no contact from anyone there. I email Javonte he says ohhh yeah. They left 35 min ago. But he’s on a day off and not in office. So I call. Eventually get with mark. Sales manager who says they will b there at noon. I say who’s noon. Bc noon central doesn’t work for me. And kinda got a lot of attitude from mark insinuating it was my fault that I had to do it today. But what really made me mad and almost call off the deal was. MARK told me they left 20 min ago. Does he need to call them back. And he gives me the drivers number. Finally. But when I call the driver he tells me they just left 2 min ago. So they messed up the time there were gonna leave. They were gonna leave and instead of just owning it they double and tripled down on the lies all the way up the sales dept. Just liars. And it’s never a good feeling buying a used car from a known proven liar. The car seems to b as advertised no complaints. And it was obviously what I deemed to be a good deal bc I bought the car. But after they proved themselves liars I wouldn’t recommend them to anyone else. More

by parksdairyfarm Verified Customer Verified Customer

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Very much a wonderful experience. Never felt pushed. Time was taken to explain in detail procedures that needed to be addressed. Christine wonderful sales lady same with Jorge explain Never felt pushed. Time was taken to explain in detail procedures that needed to be addressed. Christine wonderful sales lady same with Jorge explained various items in the paperwork that needed to be understood all in all a good experience. We shocked our children that we bough a car without their input shocking that we could get a beautiful car that they all love including grandchildren. That we were able to get a good price and not be swindled. A lot of appreciation to Christine who explained the financial part so easily to us. We made a good choice a good dealership and good people. Thank you. More

by Mary Vella Verified Customer Verified Customer

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