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Darryl Frazier
Darryl Frazier at Five Star Subaru of Grapevine

Darryl Frazier

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.8
29 Reviews
4.8

29 Reviews

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29 Reviews of Darryl Frazier

September 16, 2025

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Employee Rating

We have been most pleased and surprised at the level of service and caliber of personnel in all areas. We are very “taken” with our Subaru. Wish we had driven Subaru long before now and Will certainly sh More

by robbinssusan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren McCord , Telly Williams.(5), K. Calvaruso(5), Front Ladies

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August 13, 2025

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I'm very happy with my new car which I purchased from Five Star Subaru in Grapevine. Overall, I had a positive experience and would like to thank Darryl Frazier. He was fantastic! He was professional, an More

by JOBEL.CUEVAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams , Latif Belharrat

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Aug 14, 2025

Five Star Subaru of Grapevine responded

JOBEL.CUEVAS, We are excited you a driving a new car from Five Star Subaru! Thank you for recognizing your sales team. Should you wish to review your vehicle's features, please call 817-438-1700. We want to make this your best driving experience. Congratulations and count on us for advice. Best regards, David Cheney, General Sales Manager

July 18, 2025

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My salesman was amazing to work with. Thank you for a smooth transaction . I will be back More

by BRIEL.SIMS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker, Steve Lennon

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Jul 19, 2025

Five Star Subaru of Grapevine responded

Thank you, BRIEL.SIMS, for shopping at Five Star Subaru. Customer service remains a priority and if you have questions about your purchase, please call 817-438-1700. We are here to share our knowledge. Congratulations and thanks again, David Cheney, General Sales Manager

July 07, 2025

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Very happy with the sales people we dealt with - Kenney, Darryl & Brandon. First 'New Car' buying experience in 23 years! More

by JONDANS52
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Kenny Gaines

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Jul 08, 2025

Five Star Subaru of Grapevine responded

JONDANS52, We are so excited you are driving a new car from Five Star Subaru! Thank you for recognizing your sales team and if there is anything else you need, please call 817-438-1700. We look forward to helping you enjoy your Subaru. Congratulations and thanks again! Take care, David Cheney, General Sales Manager

July 05, 2025

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This is my first Subara, but it will not be my last. I am so happy with my purchase and Frazier in the Sales Department made the buying experience a delight. More

by BEEBEEBROOKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Greg Cryer

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Jul 06, 2025

Five Star Subaru of Grapevine responded

BEEBEEBROOKS, We are so excited you are driving a new Subaru! Please let us know if you would like to revisit the technology on your car. Stop by Five Star Subaru or call 817-438-1700. We want to make this your best driving experience. Congratulations! Best regards, David Cheney, General Sales Manager

June 28, 2025

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Very smooth and efficient car buying experience. No pushy sales men lurking about running up while your browse the lot. More

by JONESSTEVEN281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ward

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Jun 29, 2025

Five Star Subaru of Grapevine responded

JONESSTEVEN281, We are so excited you are driving a vehicle from Five Star Subaru. Reach us at 817-438-1700 for technical or care advice. Helping you stay knowledgeable and comfortable in your vehicle is the goal. Congratulations on your purchase! Best regards, David Cheney, General Sales Manager

May 13, 2025

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Employee Rating

Every one you meet has a positive attitude, helpful and curious The dealership needs to expand or build a free standing building like TAKE FIVE just for Oil Changes. More

by EDGREENUNITED
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Steve Lennon

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May 14, 2025

Five Star Subaru of Grapevine responded

Congratulations, EDGREENUNITED, on your purchase at Five Star Subaru. Don't hesitate to stop by or call 817-438-1700 should you have questions about your car. We are always here to help. Enjoy your ride! Thank you, David Cheney, General Sales Manager

April 27, 2025

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Employee Rating

We have had nothing but issues with our vehicle and the dealership won’t fix them all. We bought a vehicle in good faith from Five Star and it has been nothing but a nightmare. This dealership had such hig More

by Rachel B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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May 10, 2025

Five Star Subaru of Grapevine responded

Dear Rachel, Thank you for sharing your feedback. We're sorry to hear about the issues you're experiencing with the vehicle. We understand your frustration, and we sincerely apologize for any inconvenience this has caused. To clarify, the vehicle you purchased from us was a 2017 model with over 99,000 miles on it that was sold to you 'as-is’, meaning it was sold in its current condition without any warranties or further obligations on our part to make any repairs. Even so, we did try to resolve some of the issues you brought to our attention after your purchase, including a problem with a tail light, where we said that since you live about 150 miles away to go ahead and have it repaired locally so you could avoid driving all the way back here and we paid for the repair, plus we had your vehicle checked out for the sounds you mentioned regarding your vehicle’s suspension on two different occasions, again at no cost to you. We understand this may not have been the experience you were hoping for, and we do want to address your concerns. We're happy to work with you directly or help you find a qualified mechanic close to you to help you resolve any other issues you may be having. If you'd like to discuss this further, please feel free to contact us privately, and we'll be glad to assist you. We value your feedback and hope to have the opportunity to serve you better in the future. Sincerely, David Cheney, GSM, Five Star Subaru – 817-438-1700, dcheney@sampack.com

April 10, 2025

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Employee Rating

Made the process easy and pleasant. Took time to show the features of the car. More

by ADAWNSMITH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Greg Cryer

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Apr 11, 2025

Five Star Subaru of Grapevine responded

ADAWNSMITH, We're delighted to hear that we made your car-buying experience easy and pleasant. We strive to ensure our customers feel informed and comfortable throughout the process. Thank you for choosing Five Star Subaru. Let us know how we can help you enjoy your new car. Stay in touch at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

March 31, 2025

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Employee Rating

Five Star fits! What a wonderful experience! Mr. Frazier is a wonderful representative of your business. He IS the reason I didn’t want to go anywhere else. Our trad More

by CARIEBALLARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin

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Apr 01, 2025

Five Star Subaru of Grapevine responded

Thank you, CARIEBALLARD, for shopping at Five Star Subaru! Darryl is an asset to our dealership and customers. Should you have questions about your purchase, don't hesitate to call 817-438-1700. We will do all we can from a distance to help you enjoy your car. Best regards, David Cheney, General Sales Manager

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