Shane Hacker
Shane Hacker at Five Star Subaru of Grapevine

Shane Hacker

Finance Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
78 Reviews
5.0

78 Reviews

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78 Reviews of Shane Hacker

July 31, 2026

Dealership Rating
Employee Rating

I highly recommend Five Star Subaru! Ron worked with me for a few months to find me my dream Outback Wilderness and I could not be more happy with the one I ended up with. This dealershi More

by madsnz02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Yon, Steve Lennon

Aug 01, 2026

Five Star Subaru of Grapevine responded

Madsnz02, Thank you so much for sharing such a meaningful review! Creating a transparent environment for every guest is our top priority, at Five Star Subaru and we’re so proud of Ron for taking such great care of you over the months. Congratulations on your new Outback Wilderness, and don't hesitate to stop or call 817-438-1700 for our vehicle advice. Take care, David Cheney, General Sales Manager

July 25, 2026

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Employee Rating

I'm pleased with the service, and I'm pleased with the car, and my salesman "chief" was very helpful. More

by NATEBANTHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin, James Inim

Jul 26, 2026

Five Star Subaru of Grapevine responded

Nate, Thank you for the 5 stars! We’re so glad that Chief took great care of you and that you’re pleased with both your car and your service experience at Five Star Subaru. We truly appreciate your business and look forward to seeing you down the road. Call us at 817-438-1700 with technical or care questions. Best regards, David Cheney, General Sales Manager

June 14, 2026

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Attentive, kind customer service was evident from our first communication. Excellent car-buying experience and clear communication without being pushy. Highly recommended. More

by Matt
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander

Jun 14, 2026

Five Star Subaru of Grapevine responded

Thank you, Matt! We're so glad the experience at Five Star Subaru felt comfortable and pressure-free — that's exactly the environment we strive to create for every customer. We truly appreciate the recommendation and look forward to helping you enjoy your car. Stop by or call 817-438-1700 for technical or care advice. Congratulations! Best regards, David Cheney, General Sales Manager

April 02, 2026

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Best car buying experience we’ve ever had. Super knowledgeable, patient, friendly and everyone goes out of their way to make sure all questions are answered including ones you didn’t think of More

by AUSTINMJ90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Jeremy Matthews

Apr 03, 2026

Five Star Subaru of Grapevine responded

Austin, Thank you so much for the incredible feedback! Hearing that this was the best car-buying experience you’ve ever had is the highest compliment our team could receive at Five Star Subaru. . Our goal is always to provide a stress-free environment where you feel fully confident in your new ride. Reach us for technical or maintenance advice at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

February 25, 2026

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Everybody is doing great. Special thanks to Chief James. He takes care of us really well every time we're there. He sold me 2 cars and helped me a lot throughout the entire pr More

by AHMETMUFITSANER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2026

Five Star Subaru of Grapevine responded

AHMETMUFITSANER, We love hearing that Chief has become your go-to person at Five Star Subaru! Providing consistent, helpful service every time you visit is exactly what we strive for. Thank you for your continued loyalty and for trusting James with your last two vehicle purchases. When you need vehicle advice, we will be ready to help at 817-438-1700. Safe travels, David Cheney, General Sales Manager

February 23, 2026

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Everyone that helped me was very helpful and attentive. The purchasing of the was very smooth More

by MARGARITO.BARRIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander, Doug Laymon

Feb 24, 2026

Five Star Subaru of Grapevine responded

Congratulations, MARGARITO! Our staff and advisors strive to provide top-tier customer service at Five Star Subaru, and we’re so glad to hear we’ve hit the mark for you. Thank you for shopping at our dealership and please let us know if there is anything else you need at 817-438-1700. We are here for you! Enjoy your new Subaru! Best regards, David Cheney, General Sales manager

December 19, 2025

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Employee Rating

Straight forward no xx and transparent with any/ all cost. I wish all dealerships could be this good. It would make buying a new auto so much more pleasant. More

by TGSERV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks

Dec 20, 2025

Five Star Subaru of Grapevine responded

Thank you, TGSERV, for shopping at Five Star Subaru! Transparency is a must and we continue to be available at 817-438-1700 for your new car questions. We want to make certain your fully enjoy your vehicle. Congratulations and thanks again for being our customer and friend. Best regards, David Cheney, General Sales Manager

December 11, 2025

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Employee Rating

Great place. Excellent customer service, Scott Mirbahaeddin and James Inim at sales department did a great job. Took their time to show me some vehicles and very More

by Joezamb33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2025

Five Star Subaru of Grapevine responded

Joezamb33, We are excited you found your new car at Five Star Subaru. Thank you for recommending your sales team and please stay in touch at 817-438-1700. We want to make certain you are 100% happy with your purchase. Best regards, David Cheney, General Sales Manager

October 30, 2025

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The dealership was warm and welcoming. Absolutely no pressure. Just a positive experience all around! More

by MICHELLEDSARK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harvey Liversidge

Oct 30, 2025

Five Star Subaru of Grapevine responded

Congratulations, MICHELLEDSARK, on your purchase at Five Star Subaru! Harvey, Shane, and our team welcome additional questions at 817-438-1700. We want to me sure you fully enjoy your Subaru. Thank you for shopping at our dealership! Best regards, David Cheney, General Sales Manager

October 09, 2025

Dealership Rating
Employee Rating

Everyone was amazing. From my initial online inquiry to finish things with Nart and Shane. All done online and easy! More

by RJANDREAU1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Lennon, Nart Abzakh

Oct 10, 2025

Five Star Subaru of Grapevine responded

RJANDREAU1962, We appreciate knowing your shopping experience went so well. It is our focus at Five Star Subaru to make the process transparent and smooth. Congratulations on your purchase and please give us a call at 817-438-1700 for vehicle advice. We look forward to helping you enjoy your ride. Congratulations and thank you, David Cheney, General Sales Manager

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