"Stevinson Lexus of Frederick is OUTSTANDING!!"
- Rick W.
I had the pleasure of meeting Chris Rogers approximately 5 years ago. At the time, the very specific Lexus I was looking for was not in Stevinson's inventory. However, Chris took the time reviewing a similar car, and that information proved to be invaluable to me to eventually find the very tricky-to-find car I was looking for.
Fast forward 5 years and our family's search for our next car...there was no doubt I was going to check with Stevinson again, and specifically see to it that Chris was involved. I'm so glad that I did! When I made contact with Chris again, he actually recalled who I was, despite the fact that we couldn't do a deal 5 years before. Phenomenal!! My experience working with Chris this time was more outstanding than I expected, and more outstanding than the Lexus vehicles he shares with his customers. I'm a very particular buyer and I knew exactly what I could or could not agree to in order to complete a transaction. Chris was equally transparent and THAT made the car-buying experience a true pleasure.
While Chris deserves many accolades, the same can be said for his sales manager, Dave Alengi. With the used vehicle I selected, Dave was involved in addressing some of the detailed requests I had, and he was extremely patient and understanding in doing so. I'm extremely grateful for Dave's involvement in this transaction.
I will also mention Anthony Munoz. Although we only spent about 20 minutes together finalizing the deal, he was fantastic. I've never completed an auto transaction so quickly and easily. Thank you, Anthony!
Thanks also to the detailer Tony who helped make my used car look like new, and the folks in the Parts Department, who are helping me in my pursuit of a tricky piece for my other Lexus. Once again, these are outstanding representatives of Stevinson Lexus who work very hard for the customer...and it shows.
To be clear, Stevinson Lexus has a full staff of team members who make the customer experience what it should be. From the folks I've dealt with in service and parts over the years, and now...with the sales team...I know that there is an obvious commitment to the customer from Stevinson Lexus of Frederick. I'm extremely grateful for that and look forward to purchasing more cars in the future.
To everyone on the team...my very sincerest thanks!
"Excellent Lexus Customer Experience with Adam Starbuck"
I bought a car from Colorado and I live in Florida. I found the exact car I wanted at Lexus of Frederick after doing a country-wide search. Adam Starbuck was my salesman. He was professional, extremely knowledgeable and helpful. Adam even called me on his day off. He truly understands the importance of the Lexus customer experience. He also arranged for transportation of my vehicle from Colorado to Florida. It has been a pleasure to work with Adam and I highly recommend him. He is an exemplary representative of the Lexus brand. I emailed Scott Mendelsohn (General Manager) to share my experience.
This is my 9th family Lexus and this is the best experience yet.
"Very well informed sales staff and excellent management!!"
- Happy camper
Quality people to work with! The knowledge and friendliness made my purchase seamless. Did not feel any pressure at any level to end up with a car that will meet my needs.
Thank you for having such great people and well-trained staff. Chris Rogers made the experience much better than any other we've had. Everyone we encountered through the entire process went above and beyond expectations.
Service after the sale is also exceptional!
"Truck review "
Kellyand Dave were very helpful in the purchase of the vehicle I bought Dave came and picked me up from the airport and we took the truck for a test drive and guided me through the process.Kelly was very helpful in getting pictures and giving me an overall description of the truck since I was out of state before I purchased a flight and gave me the confidence that it was worth the trip. All in all it was a pleasure doing business with them as well as meeting the general manager they all made me feel very comfortable.
Other Employees Tagged:
, Anthony was great in the finance and answered all my questions regarding the extended warranty and I did not finance through them I paid cash for the truck .
Very professional and shuttle selling ability..I would recommend Dave allengi to all my friends and family..also, stevinson has a beautiful showroom and service facilities..
"Great Experience "
We were able to work with David and Scott, they provided excellent customer service. Seemless transition from one lease to another. In and out with in no time wasted.