Dave Christensen
Dave Christensen at Gilchrist Chevrolet Buick GMC Dealership Tacoma
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Dave Christensen | Page 37

Service Consultant

Gilchrist Chevrolet Buick GMC Dealership Tacoma

6014 S Tacoma Way
Tacoma, WA 98409

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4.3
377 Reviews
4.3

377 Reviews

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377 Reviews of Dave Christensen

December 09, 2019

Dealership Rating
Employee Rating

Excellent 👍 I am so glad I made the decision to switch dealerships for service on my car. The employee were certainly not friendly. They took time to explain up More

by MaryO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ibraheem Abe Almasslawi

Dec 11, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We appreciate you switching to us Mary and thank you for taking the time to write us a nice review. We are happy to hear that you are now apart of the Gilchrist Auto Family!

November 27, 2019

Dealership Rating
Employee Rating

New truck with all kinds of problems! I have a 2017 Colorado duramax z71 and I have had it in to the dealer 4 times in 8 months for problems. Rough idle. Squeaking noises. Vibration in the More

by STEVENRGREEN
Recommend Dealer
No

Other Employees Tagged: Ryan Tramm , Devon Welsh

Dec 02, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are sorry to hear that you feel this way about your vehicle and our service. After some review it appears that we are unable to duplicate the squeak noise that you have mentioned and we have to be able to duplicate the issue in order to do a repair. The rough idle that you mention could not be duplicated as well, although with diesel engines it is common to occasionally have a rougher idle in colder temperatures when first starting the vehicle. The vibration that you mentioned on the highways depends on speed and the condition of the road. Unfortunately, when driving speeds in excess of 75mph a vibration on a standard highway road. If you would like to get out of this vehicle and get a new one our Internet Sales Manager would be happy to speak to you about a trade value and the price of a new vehicle. After reviewing the deal we prepared it appears the vehicle was discounted more than $8,500 with incentives and we were offering more than $1,000 over the Kelley Blue Book Instant Cash Offer. If you would like to discuss more please feel free to reach out to Chase. Can be reached via email to chase.byrne@gilchristautocenter.edealerhub.com or y phone to 253-620-1900.

November 22, 2019

Dealership Rating

Service apt What kind of dealership doesn’t offer loaner vehicles to your customers getting service done? You are the only dealership I have ever seen that makes More

by Customer
Recommend Dealer
No

Other Employees Tagged: Ryan Tramm, Chuck White, Michael Smith , Bob Cornett, Robin Dahl, Kristy Graham, Devon Welsh

Dec 11, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are sorry to hear that you are not pleased with our policy regarding rental vehicles. Unfortunately, when we offered complimentary loaner vehicles, the program was often being abused and we had to change our policy. We offer a complimentary shuttle and some repairs that are happening when the vehicle is under warranty allow for Courtesy Transportation Vehicle (loaner) which is paid for by General Motors. Otherwise, we have taken the liberty to also offer rental vehicles for our customers that are needing transportation if needed. Our Policy can be found on our website https://www.gilchristauto.com/lifetime-advantage-program near the bottom. If you would like to further discuss you are welcome to email our Service Manager Ryan at ryan@gilchristauto.com for any further questions or concerns. We hope to see you back for future vehicle maintenance ans service needs.

November 20, 2019

Dealership Rating
Employee Rating

Oil change My husband called a few days in advance to have our oil changed in our new Corvette we purchased from your dealership. We were well taken care of by More

by gramreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shade Clark

Nov 25, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us and let us as well as others know about your recent experience. Your experience has been passed along to management so we can ensure that if you come back in the future we are able to offer you a better experience. If you would like to go over your recent experience with your Service Manager, Ryan, he can be reached via email to ryan@gilchristauto.com and will respond as timely as possible. We hope to have the chance to earn your business again in the future!

November 20, 2019

Dealership Rating
Employee Rating

Efficient and professional service for my Bolt ev My first encounter went very smoothly. The estimated cost and time of service at the beginning proved to be accurate. The personnel were professiona More

by Okimoto.jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us and leave such a nice review! We do our best to be accurate with all estimates and perform all services in a timely manner. We are happy to hear that you plan to return for future vehicle needs and would like to welcome you to the Gilchrist Auto Family!

November 18, 2019

Dealership Rating
Employee Rating

Service The service department did a great job. The employee that repaired the headliner did a great job. The employees in service always treat me like family More

by TREX0013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Smith , Devon Welsh

Nov 25, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing about your recent visit and for giving us a nice review! As a 4th generation, family run dealership, we do our best to ensure that all of our customers are treated like family! Thank you for being apart of our Gilchrist Auto Family and we look forward to seeing you for future vehicle needs.

November 12, 2019

Dealership Rating
Employee Rating

Great Service I take my vehicles here for all my services great staff and great customer service I recommend anyone who is looking for a great place that makes you More

by amarshall4373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Tramm, Chuck White, Michael Smith , Bob Cornett, Robin Dahl, Kristy Graham, Devon Welsh

Nov 25, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us as well as write such a nice review. We are happy to hear that you enjoyed your recent visit with us here at Gilchrist! We look forward to seeing you around in the near future and THANK YOU for being a Loyal Gilchrist Auto Family Member!

November 12, 2019

Dealership Rating
Employee Rating

best plc in tacoma I have always had a good experience when coming in,the service is so good perfection,always kin's&fast ,always come back if i had2 More

by GMCmy truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Talitha Davis, Juliana Celis, David Shubladze , Debbie Baespflug

Nov 25, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write a review and referencing us as the best place in Tacoma! We are happy to hear that you are pleased with the service we offer on your GMC truck and we look forward to seeing you around in the future for maintenance as needed. Thank you for being a Loyal Gilchrist Auto Family Member!

October 22, 2019

Dealership Rating
Employee Rating

Great Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems li More

by latinmix18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Tramm, Chuck White, Michael Smith , Bob Cornett, Robin Dahl, Kristy Graham, Devon Welsh

Oct 22, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a review and for being a Gilchrist Auto Family Member. We are happy to hear that you are pleased with your recent service and look forward to seeing you back in the future for further maintenance needs.

October 16, 2019

Dealership Rating
Employee Rating

Customer Care Abe sold my 90 year old grandma a 2013 Sonic LT and she loves it, which inspired me to buy a Cruze and now I am in a 2019 Chevy Trax. I purchased my More

by Tamara10199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shade Clark , Ibraheem Abe Almasslawi, Bob Cornett, Kristy Graham, Devon Welsh

Oct 18, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write about your recent experience. Your response has been passed along to the Service Manager and hopefully we can offer you a better all around experience in the future. We hope that you drive safe and if you are ever in the area again and are needing vehicle maintenance please stop by!

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