Dave Christopher | Page 10

Routine Maintenance I always have a great experience here. I make my appointments on line and they are always ready for me when I bring it in. This time I got a "rental I always have a great experience here. I make my appointments on line and they are always ready for me when I bring it in. This time I got a "rental" because it was 75,000 mile service and they needed the car for longer. The rental fee was to put gas in it before I brought it back. They even submitted the Ford rebate for getting a "Works" package on my behalf! More

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awesome I have always had great and fast service at North Country Ford Lincoln. They are all very courteous and helpful. I have bought two vehicles from the I have always had great and fast service at North Country Ford Lincoln. They are all very courteous and helpful. I have bought two vehicles from them and friends have as well. More

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Is it possible to get better service? I have a 2014 Escape and have had the routine service at every 5K miles - which has been completed thoroughly and on time - every time - I usually wai I have a 2014 Escape and have had the routine service at every 5K miles - which has been completed thoroughly and on time - every time - I usually wait so it's nice to know how long I will be waiting. I have had some minor issues with my Escape and they have been addressed completely. I am not sure how your service could be improved. Every one is friendly and obviously well trained and competent. Dave Christopher went through my minor problems in great detail when I checked in and when the vehicle service was completed he discussed the resolution of each problem in detail. He was excellent. More

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Safety Recall I had an Appointment to have the air bag recall Repaired. Car was taken right in & work was completed much faster then promised. Always have left the I had an Appointment to have the air bag recall Repaired. Car was taken right in & work was completed much faster then promised. Always have left the Dealership Very Satisfied & Happy. THANKS !!!! More

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Great, fast and friendly service Recently had to drop off our explorer and had great service. The shuttle drove my husband home after dropping off our vehicle and this was a huge help Recently had to drop off our explorer and had great service. The shuttle drove my husband home after dropping off our vehicle and this was a huge help to our family. We also had a quick repair with no appointment. We are always pleasantly surprised with this dealers efficiently and kindness. They go the extra mile More

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Dave Christopher I like have Dave Christopher as a service advisor... he is so kind and helpful.. he never rushes you or tells you to wait.. He is my favorite of all o I like have Dave Christopher as a service advisor... he is so kind and helpful.. he never rushes you or tells you to wait.. He is my favorite of all of the advisors... Great person... great personality More

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Hassle free service Quick service and excellent customer service. Brought my vehicle in to have license plates put on. Also offered to wash my vehicle and everything was Quick service and excellent customer service. Brought my vehicle in to have license plates put on. Also offered to wash my vehicle and everything was done in a very timely manner. I have had other services done in the past without issues. More

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I have always like the prompt service I receive. I had a oil change Friday morning and the service personal made sure may car was done promptly so my wife could get to work I had a oil change Friday morning and the service personal made sure may car was done promptly so my wife could get to work More

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Great service ! Very easy to work with and they communicate very well what's going on and what's needed to be done along the way. ! Very easy to work with and they communicate very well what's going on and what's needed to be done along the way. More

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4x4 Engagement Work We brought our F250 in to fix a 4x4 engagement issue. The service group was prompt at getting the vehicle in the shop for diagnosis, and worked with We brought our F250 in to fix a 4x4 engagement issue. The service group was prompt at getting the vehicle in the shop for diagnosis, and worked with our "warranty" company to process the required information to get approval. The "warranty" company was difficult to work with, but Dave worked with them to work through the approval process. Ultimately it wasn't covered by them, but Dave got it in the shop quickly for the work. He kept me up to date with parts that should be replaced while the vehicle was torn apart, and throughout the process. He returned my phone calls promptly and did a good job communicating. One of the best Dealership experiences I have had to date. Dave actually seemed to care if I was updated and happy with the process, unlike most dealerships who just care about making the most $$$ possible during a service visit, and working on their own schedule. There was an issue with the billing, but when I noticed it the service group quickly resolved the mistake. More

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