Dave Christopher | Page 15

Not impressed with unfriendly and slow service. Dave that checked me in was not helpful and even rude right away. He didn't have time to listen to my concerns but just hurried me through so he could Dave that checked me in was not helpful and even rude right away. He didn't have time to listen to my concerns but just hurried me through so he could sit down and chat with a regular that came in after me. I dropped my truck at north country in the evening and they were going to look at it the next morning. Come 3:00 the next day I had to call them to find out they hadn't touched it yet. The second day they called and said they had to order parts so it would be another day yet. To top it off they gave me a 30 pt. Inspection sheet they did that was blank, did they actually do it? More

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Engine Light On Dave gives excellent customer service. I took my car in for service because the engine light came on. I had an extended warranty for up to 75,000 mi Dave gives excellent customer service. I took my car in for service because the engine light came on. I had an extended warranty for up to 75,000 miles. My mileage was at 74,700. They took care of me right away, even though I didn't have an appointment because the engine light just popped on that morning! It saved me almost $600 because if I would have had to wait a few days to get in, the mileage would have gone over the 75,000 and the warranty would not have been good anymore. Thanks Dave for taking care of my car right away!! More

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Who wouldn't like to do business like this? I made an appointment for 3:30p to drop my car off for an oil change. They said come 10 minutes early to check in and it would be ready at 430p. I did I made an appointment for 3:30p to drop my car off for an oil change. They said come 10 minutes early to check in and it would be ready at 430p. I did. I left the car, came back in exactly an hour and it was out front waiting. It took seconds to check out. The service was perfect and the price was right. Who wouldn't like to do business like this? More

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The best around I've serviced my vehicle at many different places over the years. After finding North Country Ford Lincoln, it's the only place I'll go. I appreciate I've serviced my vehicle at many different places over the years. After finding North Country Ford Lincoln, it's the only place I'll go. I appreciate their superior customer service, quality work, and fair prices. Their friendly staff are down to earth people who will take the time to explain things in terms I can understand. I feel they genuinely care for my vehicle and safety! More

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Great Atmosphere and Hassle Free!!! Overall I was very happy with the service. The experience was quick, easy, and painless. Very personable and friendly. I would highly recommend them, Overall I was very happy with the service. The experience was quick, easy, and painless. Very personable and friendly. I would highly recommend them, and will be taking my car there again for any future service! More

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Very helpful Drove in without an appointment. Got my car in to be checked because new battery wouldn't stay charged. Ford kept car and drove me home. When car w Drove in without an appointment. Got my car in to be checked because new battery wouldn't stay charged. Ford kept car and drove me home. When car was fixed, they came and got me and car was all ready. Radio had a short and was draining the battery. Thanks for the help More

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Excellent and friendly service There was an issue with my Ford Edge and the driver door locking. I stopped in on Thursday, February 5th and explained the issue. An appt was schedu There was an issue with my Ford Edge and the driver door locking. I stopped in on Thursday, February 5th and explained the issue. An appt was scheduled for the following Monday, February 9th and the issue was resolved. The Service Advisor Dave, took all the information and asked if there was any other issues I had to resolve as long as I was already in there. He was very friendly and the service was excellent. My husband loves that I have no problem dealing with any issues that arise with my Ford Edge and it is all because of the people I deal with at North Country Ford. More

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Tell you what you want to hear when they want your money Bought a car from there in May 2014. DRL lights were not working. They said they'll fix it. 2 months later it died again. Went back and they claim the Bought a car from there in May 2014. DRL lights were not working. They said they'll fix it. 2 months later it died again. Went back and they claim they fixed it. 2 months later, it dies again. Seems like the deeper problem was never fixed in the 1st place. Now they're saying its not covered under warranty anymore for a part they claim they fixed...Worst of all...had to wait 3 weeks to get the car in for the 3rd time to have them tell me they can't look at it because it's a Honda. Could have told me that the day I called to make my appointment. Wasted my time waiting for 3 weeks n going there to have them tell me that's not their problem since its a Honda. Never buying from their again. Was a loyal customer n bought both my cars from there. Never again! Worst service center. More

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I will go back!! Dave and Jack were extremely friendly and helpful and the price and timing of repair were outstanding. I would recommend this service department to a Dave and Jack were extremely friendly and helpful and the price and timing of repair were outstanding. I would recommend this service department to anyone. Thanks to everyone I had contact with and all of those who worked on my vehicle!!!! More

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Worth the Drive There are Ford dealerships closer to me but it is worth the drive to this one! Everyone I talked to was positive and smiling and at the end of the day There are Ford dealerships closer to me but it is worth the drive to this one! Everyone I talked to was positive and smiling and at the end of the day too! Service done in less time than expected. Dave was fantastic to work with and took the time to answer my questions. Will continue to go back to this dealership. More

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