Dave Christopher | Page 18

Starting problem I brought my C-Max to the dealer to find out why it wouldn't start in the morning. David discovered that there was a service bulletin on a connector I brought my C-Max to the dealer to find out why it wouldn't start in the morning. David discovered that there was a service bulletin on a connector problem. He worked me into a tight schedule and had me on the road within 24 hours. Friendly, helpful service, as I have found always at North Country Ford. More

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Difficulty with quick lube I had difficulty with the quick lube. Marking oil leaks as not a problem, marking loose steering linkage as no problem good shape, not washing the ve I had difficulty with the quick lube. Marking oil leaks as not a problem, marking loose steering linkage as no problem good shape, not washing the vehicle and expressing disgust when asked to wash vehicle as requested. Dave was polite, professional and reassured me that North Country Ford is a class act dealership that cares about me as a customer. Dave is an asset to your staff and I am so grateful to him for correcting the poor image that was projected from the quick lube portion of your service department. Thank you Dave and North Country Ford for taking care of business in a professional manner Joe Nelson More

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Awesome Service We had an issue with our 2012 Edge. We came in thinking that the cost was going to be high even with our extended warranty. Dave informed us that the We had an issue with our 2012 Edge. We came in thinking that the cost was going to be high even with our extended warranty. Dave informed us that the issue we were having was noticed by Ford and the cost would be free. They promptly ordered the part and got us in as soon as possible to get it installed. We were told that the installation was a two hour job. It was done in one hour and the issue was resolved. The car was washed and ready to go. North Country Ford has exceptional customer service and when I am ready to buy by next Ford, I will be back. More

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Heard noises coming from the rear They found the problem ASAP..... Got a loaner vehicle, got my truck back when Dave said he would have it done. Good service! Great time! They found the problem ASAP..... Got a loaner vehicle, got my truck back when Dave said he would have it done. Good service! Great time! More

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Service I like most everything about this dealership, and have had vehicles serviced there on many occasion. The only recommendation that I have (and have com I like most everything about this dealership, and have had vehicles serviced there on many occasion. The only recommendation that I have (and have commented on a couple of times before), is that when someone spends that kind of money at the dealership, there is one very small gesture that provides huge bang for the buck - A CAR WASH. This has very little cost to the dealer, and is hugely appreciated by the customer. I recently took my Ford Five Hundred to a dealer in Chicago to have a key made for $100........they washed it. I just paid $600 for service at this location, and got a dirty car back. More

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Great Service on my F150 I took my F150 in for an oil change and service and received great customer service! Once they determined the problem with my truck they promptly call I took my F150 in for an oil change and service and received great customer service! Once they determined the problem with my truck they promptly called, then completed the service promptly. I will not take my vehicles else where. More

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I had a very pleasant experience dring my recent visit to North Country Ford Lincoln. The problem with my vechicle was diagonosed quickly and repaired correctly. The staff was very friendly and courtious. North Country Ford Lincoln. The problem with my vechicle was diagonosed quickly and repaired correctly. The staff was very friendly and courtious. Thanks for providing a great experience Dave! More

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The rating I am providing has to do with the people who have performed service work on my Cars. The above mentioned people have provided the service which keeps me coming back to the dealership for all of have performed service work on my Cars. The above mentioned people have provided the service which keeps me coming back to the dealership for all of my service work. More

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Dave was very helpful and answered all my questions. The service was completed promptly (as much as was possible since a part had to be ordered). I also appreciate the car being washed. These Minnesota wint service was completed promptly (as much as was possible since a part had to be ordered). I also appreciate the car being washed. These Minnesota winters leave cars needing a bath. More

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Dave as always did a great job taking care of the issues I was having with my F 150. Setting up the appointment and scheduling was easy, and the shop did a great job of taking care of the issue as well as I was having with my F 150. Setting up the appointment and scheduling was easy, and the shop did a great job of taking care of the issue as well as getting it done in a timely manner. I have dealt with Dave in the past and he has always taken care of any issues that arise. Although I don't like to ever have service on my vehicles, and may not always be in the best mood when I take them in, when I go to North Country and deal with Dave I get great service and no hassles. More

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