Dave Christopher | Page 19

Difficult Diagnosis because the problem was not consistent. Finally had Ken Rupert in the car with me and the clanking noise revealed itself, much to our amazement. Brent did an outstanding job consistent. Finally had Ken Rupert in the car with me and the clanking noise revealed itself, much to our amazement. Brent did an outstanding job updating me on the progress they were making. Car rental (Loaner) was well handled by the young man that got me out the door. I wish I could remember his name. Dave is a great customer relations guy and should be held in high esteem by your management as well as the others I have mentioned. More

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Dave in service was fantastic! Thank you so much. My Dave in service was fantastic! Thank you so much. My car was in and out and washed in less time then expected. Pleasant experience. Won't bring m Dave in service was fantastic! Thank you so much. My car was in and out and washed in less time then expected. Pleasant experience. Won't bring my car anywhere else. More

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Dave is very customer focused and listens to his customers. The turn around time on the service to my vehicle was shorter than I anticipated. customers. The turn around time on the service to my vehicle was shorter than I anticipated. More

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Excellent service from Dave and the staff. Dave kept me informed of the progress - what the technician found, what my options were, how long it would take, and the estimated cost. And then, followed throug informed of the progress - what the technician found, what my options were, how long it would take, and the estimated cost. And then, followed through on that estimate of time and cost. That's how I like to do business. Thanks! More

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Stopped in to look at used cars, talked with Matt. Came back 3 months later and a different salesman was on the lot. He asked if we had talked with anyone before. My wife remembered Matt and salesman immed back 3 months later and a different salesman was on the lot. He asked if we had talked with anyone before. My wife remembered Matt and salesman immediately called Matt and had him come and deal with us. We bought our car that day. I was impressed with the salesman's integrity. Regretfully I do not remember his name. More

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I have bought several vehicals from North Country Ford over the last few years. While it is convienent for me for service, I have ALWAYS been more than satisfied witht the service I have received. They a over the last few years. While it is convienent for me for service, I have ALWAYS been more than satisfied witht the service I have received. They are friendly, knowledgeable, and have performed the repairs/service to my satisfaction THE FIRST TIME. The most recent visit was for a replacement of the drivers mirror on my 2010 F150 and for a 60,000 mile checkup/service. I dropped off the truck at 8am and then discovered my ride could not pick me up. North Country Ford has a shuttle service and it was no problem giving me a ride to my work in New Brighton. Thanks North Country, I appreciated that ride. I have a several Ford dealerships close by, but I aways go back to North Country Ford because of the positive experiences I have had with them. More

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Took my 2003 F150 in for rear brakes & an oil change. When asked the estimate of time was 1 1/2 hrs. to 2 hrs. .. ended up taking 2 hrs. 45 mins. I felt this was a little excessive as all that it they When asked the estimate of time was 1 1/2 hrs. to 2 hrs. .. ended up taking 2 hrs. 45 mins. I felt this was a little excessive as all that it they did was change parts..no resurfacing of the rotors. Also felt the price was on the high side as a friend just had this same work done at a different dealership for $60 less ( Also on a Ford F150). The dealership is clean and well organized. Enjoyed the free popcorn and coffee was available. Friendly & courteous staff. More

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Dave Christopher was great. He did everything he could to get my car in for service and got me a loaner while my car was being serviced. He kept me updated on the status of my car and answered all my questi get my car in for service and got me a loaner while my car was being serviced. He kept me updated on the status of my car and answered all my questions. More

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From the time I walked into the Service Area everyone was very friendly and helpful, answering my questions and concerns about my car. I was given a loaner car so my car could be worked on and David kept my very friendly and helpful, answering my questions and concerns about my car. I was given a loaner car so my car could be worked on and David kept my husband and I updated on what was happening with our car during the day. When leaving David made sure that all my questions were answered and that I can contact him if I have any other concerns regarding the car. More

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Dave Christopher was terrific. He did absolutely anything he could to help me and my family stay on our vacation plans while having a service issue come up last minute. I will ask for Dave in the future as h he could to help me and my family stay on our vacation plans while having a service issue come up last minute. I will ask for Dave in the future as he was perfect to deal with in service. Thanks Dave!!! More

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