Dave Christopher | Page 5

Focus Transmission sucks I bought my new 2013 Focus Ti from North Country Ford. Since then I’ve had at least 4 clutch replacements (shudder). Based on history, the car will ru I bought my new 2013 Focus Ti from North Country Ford. Since then I’ve had at least 4 clutch replacements (shudder). Based on history, the car will run smoothly for about a year, then start to shudder, again. Love the car and all of its Ti goodies. Transmission sucks!! More

by ripjiggin Verified Customer Verified Customer

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Resolved our concerns Although it took a day longer then they predicted they did address and repair the issues. They also provided a rental because it took longer. Although it took a day longer then they predicted they did address and repair the issues. They also provided a rental because it took longer. More

by snewman0 Verified Customer Verified Customer

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Great! Dave is very professional and did a great job keeping me updated on the status of my vehicle during service. Overall I had an excellent experience. Dave is very professional and did a great job keeping me updated on the status of my vehicle during service. Overall I had an excellent experience. More

by ben.j.duncan Verified Customer Verified Customer

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Very good Dave did a very good job keeping me informed during my service call. He took an active interest in my well being there. Nice facilities and I was able Dave did a very good job keeping me informed during my service call. He took an active interest in my well being there. Nice facilities and I was able to get work done. More

by BBOGAN Verified Customer Verified Customer

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Top notch! David Christopher was great! Repairs were done quickly...very happy. Will come back again for service. Always happy with sales and service departme David Christopher was great! Repairs were done quickly...very happy. Will come back again for service. Always happy with sales and service departments at North Country Ford. More

by STEVEWEBER10 Verified Customer Verified Customer

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The Best!!!! 25+ years of great service is our experience. Again when we needed some work done, took care of it, gave us a loaner, car was done promptly and retur 25+ years of great service is our experience. Again when we needed some work done, took care of it, gave us a loaner, car was done promptly and returned fixed and shy clean!!! They are the best!!! More

by DSCHARDIN Verified Customer Verified Customer

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Service Recall work- in and out with in an hour. Nice waiting area. Delicious fresh brew coffee and various other hot drinks. Friendly staff moving through an Recall work- in and out with in an hour. Nice waiting area. Delicious fresh brew coffee and various other hot drinks. Friendly staff moving through and around the waiting area. The wait goes quickly when customers feel relaxed. Thanks More

by DGDLAWSON Verified Customer Verified Customer

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Above and Beyond!!! I recently brought my Escape in for service and found out that there was a problem with my extended warranty. The error went back to the dealersip in I recently brought my Escape in for service and found out that there was a problem with my extended warranty. The error went back to the dealersip in Michigan where I bought the vehicle in 2013. When the work was input it showed that the warranty had expired in 2016 instead of 2020, as it should have. Tom Glansman was extremely helpful in assisting me in getting the error rectified. He even spoke with the Michigan dealership on my behalf. Every time we bring a vehicle into North Country Ford, Tom treats us with such courtesy. He is professional, efficient and helpful. Tom is the main reason we keep coming back. You can count on him to go above and beyond to make sure our experience is a good one. Dave Christopher also does a great job, he is easy to get hold of and always keeps us informed throughout the service process. More

by Judi Verified Customer Verified Customer

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Patience is a virtue After having my vehicle 8 days, service dept called me to ask why and what for. I may buy another vehicle there but it won't be because of the service After having my vehicle 8 days, service dept called me to ask why and what for. I may buy another vehicle there but it won't be because of the service dept. This is the 2nd bad encounter with only 46xxx miles on vehicle. More

by JTPRIES Verified Customer Verified Customer

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Service department worked great for me. I would recommend this service department for any one who needs service done on any of there vehicles that are in any need of repair. I would recommend this service department for any one who needs service done on any of there vehicles that are in any need of repair. More

by CASLUSAR Verified Customer Verified Customer

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