Dave Christopher | Page 4

Service Recall work- in and out with in an hour. Nice waiting area. Delicious fresh brew coffee and various other hot drinks. Friendly staff moving through an Recall work- in and out with in an hour. Nice waiting area. Delicious fresh brew coffee and various other hot drinks. Friendly staff moving through and around the waiting area. The wait goes quickly when customers feel relaxed. Thanks More

by DGDLAWSON Verified Customer Verified Customer

Helpful 0

Report | Print

Patience is a virtue After having my vehicle 8 days, service dept called me to ask why and what for. I may buy another vehicle there but it won't be because of the service After having my vehicle 8 days, service dept called me to ask why and what for. I may buy another vehicle there but it won't be because of the service dept. This is the 2nd bad encounter with only 46xxx miles on vehicle. More

by JTPRIES Verified Customer Verified Customer

Helpful 0

Report | Print

Service department worked great for me. I would recommend this service department for any one who needs service done on any of there vehicles that are in any need of repair. I would recommend this service department for any one who needs service done on any of there vehicles that are in any need of repair. More

by CASLUSAR Verified Customer Verified Customer

Helpful 0

Report | Print

I won’t take my vehicles anywhere else’s! Period! My family purchased 5 new FORDS of all models. Best cars ever! We don’t have the electrical sensor problems the CHEVS are having, recalls are instant My family purchased 5 new FORDS of all models. Best cars ever! We don’t have the electrical sensor problems the CHEVS are having, recalls are instant and fixed immediately. Service center is outstanding, we get free rentals if they keep our cars over night. They are honest, fair, and professional at service. Inside the dealership the personell are professional and very helpful. Waiting area is clean and pleasant! Salesman are professional and work hard to find you the perfect car. New car sales are wonderful , up the chain to help you buy your car. I send everyone to NORTH COUNTRY! Greg Veum is the best! More

by GUNNER461 Verified Customer Verified Customer

Helpful 0

Report | Print

Service My 2015 Focus hatch back went in for a minor oil leak. The replaced the gaskets and seals on the front of the engine which was all under warranty. Th My 2015 Focus hatch back went in for a minor oil leak. The replaced the gaskets and seals on the front of the engine which was all under warranty. They supplied me with a Edge as a loaner for 3 days Dave did a wonderful job keeping me updated on the status of the car and explaining details on the service once it was done More

by BIENEL63 Verified Customer Verified Customer

Helpful 0

Report | Print

Customer service I came in with an issue with my car and your service department deducted that it was the tires. Dave Christopher went over and above finding my tires I came in with an issue with my car and your service department deducted that it was the tires. Dave Christopher went over and above finding my tires less expensive and had them mounted balanced and an alignment. I bring both of my vehicles to Dave because he's exceptional at his job More

by lkvieau Verified Customer Verified Customer

Helpful 0

Report | Print

Great folks to work with. The team really does put the customer first. They are honest, friendly and reliable. Dealing with the people at North Country is like dealing with The team really does put the customer first. They are honest, friendly and reliable. Dealing with the people at North Country is like dealing with friends. More

by Brucelinc Verified Customer Verified Customer

Helpful 0

Report | Print

Quick, through, The dealership got me in at my appointment time took just 45 minutes for my oil change and inspection, I like that they have a comfortable waiting ar The dealership got me in at my appointment time took just 45 minutes for my oil change and inspection, I like that they have a comfortable waiting are with WiFi and good coffee. The staff is always friendly and courteous. More

by RMBLNWILLY Verified Customer Verified Customer

Helpful 0

Report | Print

Recall Our Ford Fusion had 4 recalls. North Country Ford straightened out one of the recalls which was for the black rims that were changed at my wife's requ Our Ford Fusion had 4 recalls. North Country Ford straightened out one of the recalls which was for the black rims that were changed at my wife's request when we purchased the car. This is the second time I tried to give a review. I didn't have 25 words the first time so it wouldn't accept it. More

by DWPLAMANN Verified Customer Verified Customer

Helpful 0

Report | Print

More communication needed Work is great but I asked many q’s upon arrival and everything was very vague. Please walk people through expectations more on the front vs. grabbing Work is great but I asked many q’s upon arrival and everything was very vague. Please walk people through expectations more on the front vs. grabbing keys and saying we’ll call you. I had a few recalls that were almost not covered without holding my ground. As well, service contract was not in the system and had to figure it out myself on how to get that info uploaded into the system to get the issue fixed. Just all could have been much better with better upfront communication. Great work as mentioned prior. End of the day, all is good but it should not have been that difficult from a sophisticated service shop. More

by Jonglejingle2018 Verified Customer Verified Customer

Helpful 0

Report | Print