Dave Cogle | Page 11

The services were performed on time. Please do away with these silly surveys. Thank you these silly surveys. Thank you More

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This was my first visit at Nissan Jenkins, I was very well pleased with the service and my advisor! well pleased with the service and my advisor! More

by DANIELLEMADILYNN Verified Customer Verified Customer

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My appointment for service was for 6:00 pm closes at 8:00 pm.I was their at 5:15 pm they didn't get me on the rack until 7:40 pm then I feel like it was so late they rushed me through.i feel like you are ove pm.I was their at 5:15 pm they didn't get me on the rack until 7:40 pm then I feel like it was so late they rushed me through.i feel like you are overbooking for service,they did in 10 minutes that took 1 hour and 40 minute wait,oil change and tire rotation More

by RAGEIGER907 Verified Customer Verified Customer

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They're very helpful, and accommodating. I really would not take my car anywhere else! not take my car anywhere else! More

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They are great to deal with, Kari Kenworthy has been wonderful to work with and Rick in finance worked hard to put together a deal I could work with, proving they really care about their consumers. I w wonderful to work with and Rick in finance worked hard to put together a deal I could work with, proving they really care about their consumers. I would recommend them highly. More

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Damaged my vehicles paint, messed up AC with inadequate repairs, refuse to speak with me regarding the issues. A laundry list of issues related to them. repairs, refuse to speak with me regarding the issues. A laundry list of issues related to them. More

by devinsappbusiness94 Verified Customer Verified Customer

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It was not done right the first time and had to bring it back the same day not even 4 hours later. Although, they did it right that time it was a hassle. Also had a brake job done 1 month ago here and now I back the same day not even 4 hours later. Although, they did it right that time it was a hassle. Also had a brake job done 1 month ago here and now I’m having to take it back for my brakes cause they are squeaking horribly. More

by KNTMCCLOUD5304 Verified Customer Verified Customer

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I visited Service department for malfunction of GPS and radio. I was told to update the software. After spending $285.00 on diagnosis and updated software and three visits same problem exists. I was quoted radio. I was told to update the software. After spending $285.00 on diagnosis and updated software and three visits same problem exists. I was quoted additional approx. $1900.00. I want my money back as the problem remained unsolved, If the radio needed replacement why It was not diagnosed to begin with. Not satisfied at all. More

by darulamn Verified Customer Verified Customer

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It was great service , fast and very nice people that toke care of my car ! i would reccomend and will be coming back for any needs! toke care of my car ! i would reccomend and will be coming back for any needs! More

by nataliepadron13 Verified Customer Verified Customer

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Well on my first trip there for service I had to wait over 3 hours for my oil change. They also could not take care of one small piece of trim since it had to be ordered. So I went back today to get th over 3 hours for my oil change. They also could not take care of one small piece of trim since it had to be ordered. So I went back today to get the trim piece put on, under warranty since the truck is only a few months old. I asked if they could maybe get me through a little quicker this time since I had to wait 3 hours the last time. I was told it was a specialty trim piece so he had to have a specialist look at it. I guess he thought I couldn't see the place you literally just push the piece on. So after waiting an hour they come talk to me to tell me, this part came in on 3/26 and we only hold parts for 30 days. That would be understandable if they weren't the ones that called me when the part came in and said the earliest they could get me in was 5/8. So not only did I stand around for an hour, when they didn't even have the part, they also tried to pass the blame on to me. But wait, there's more. When I got home I checked my records to find 3/26 was the date of my original service, they didn't get the part in until 4/20 which was when they called me to schedule service. That means they did not even have the part for 20 days and when I called back to let them know this the service manager basically just said, oh well. No "sorry", no "I apologize", nothing. So $45,000 for my truck in 2017, $31,000 for my next truck a couple months back and I get what amounted to an, oh well, sucks to be you. Next time I will take my money to another dealer. More

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