Dave Hauer | Page 11

The Jenkins team has always treated me professionally, informative, knowledgeable and courteously since I bought my first Honda 2012. I have no complaints whatsoever. informative, knowledgeable and courteously since I bought my first Honda 2012. I have no complaints whatsoever. More

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Reception and checking in for service was excellent and timely. They checked and informed us the tire problem and wear on original tires that ultimately need to replace. They were very courteous and even w timely. They checked and informed us the tire problem and wear on original tires that ultimately need to replace. They were very courteous and even with added work to Mount 4 new tires after 60,000 on old ones they had us in and out. Great job More

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Jenkins Honda is the only place I take my 2019 Passport for service. I bought it from there and they have treated me with extreme kindness ever since. I am always impressed with the efficiency and professi for service. I bought it from there and they have treated me with extreme kindness ever since. I am always impressed with the efficiency and professionalism of the service team. They are the best I’ve ever worked with. More

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Everyone from sales to service, the team at Jenkins Honda goes above and beyond at customer satisfaction. goes above and beyond at customer satisfaction. More

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I've been driving from Ocala to Leesburg to work with the staff at this dealer for a few years now. By far the best quality of work by Christian Vega and great customer service from Dave Hauer. They are an e staff at this dealer for a few years now. By far the best quality of work by Christian Vega and great customer service from Dave Hauer. They are an excellent team and worth the drive! More

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Exceptional service as always. Dave Hauer worked at VW before Honda and he was Great there too when servicing my 2013 VW Tiguan. Jenkins VW's loss was Jenkins Honda's gain. before Honda and he was Great there too when servicing my 2013 VW Tiguan. Jenkins VW's loss was Jenkins Honda's gain. More

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Dave and Shazam went above and beyond to fix my ac in the heat of summer, the part was on backorder from Honda, but the part came in sooner. Now I'm enjoying my car once again. Shazam is truly a remarkable t heat of summer, the part was on backorder from Honda, but the part came in sooner. Now I'm enjoying my car once again. Shazam is truly a remarkable technician. I will definitely be returning for service in the future. More

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While my my experience with the Honda brand was less than pleasant and has totally turned me off from ever purchasing a Honda again, the service department was very helpful. I actually hate taking my vehicl pleasant and has totally turned me off from ever purchasing a Honda again, the service department was very helpful. I actually hate taking my vehicles to a dealership, the cost and prices are outrageous and I expressed these feelings when I had to drop my 2013 Honda Pilot off at the dealership. Dave and the team were very sympathetic and understanding of my feelings. So when I was told of the repair cost of $4500 I felt that fears of dealerships was validated. BUT Dave explained that the problem was due to a design flaw and a known issue with that particular engine and suggested I contact Honda USA directly. After contacting Honda, they referred me back to the dealership and the service manager. I explained what Honda had told me, which was to have the service manager reach out to the Honda Factory Reb for Florida to inquire about assistance in the repair cost. Dave took the information and ran with it. He called me a few days later and said that Honda had approved to cover 70% of the repair cost which brought my costs to about $1400. While I don't like having to pay a $1400 repair cost for Honda's defective design, I was greatly appreciative to Dave for fighting for the assistance I got. I am still turned off by the Honda brand, but I am less turned off by dealership service departments, or at least this one service department, I actually felt that Dave was fighting for me and did what he had to to make an unpleasant situation less unpleasant. I am very grateful to the work and effort that Dave and the service department did on my behalf. While I can't give the Honda brand 5 stars I can definitely give the Jenkins Honda service department 5 stars. Great job for listening, understanding and fighting for the small guy. More

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I drove from Clermont to Leesburg as the local Honda dealer is unreachable by phone. Jenkins Honda promptly answered their phone and I was able to get in right away for an oil change and tire rotation. dealer is unreachable by phone. Jenkins Honda promptly answered their phone and I was able to get in right away for an oil change and tire rotation. The people were very friendly and their facility is very comfortable for when one is waiting for the service to be completed. I was in and out in about an hour. I'll be back! More

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I was able to get a quick service appointment. I waited for the car and David was able to get me in and out very fast - less then an hour. The new location was a little difficult to find since I did not s for the car and David was able to get me in and out very fast - less then an hour. The new location was a little difficult to find since I did not see the dealership until I had driven past it. More

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