Karina Gomez
Karina Gomez at Val Ward Cadillac Inc

Karina Gomez

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9
147 Reviews
4.9

147 Reviews

Write a Review

Languages Spoken

English English

Spanish Spanish

147 Reviews of Karina Gomez

September 03, 2026

Dealership Rating
Employee Rating

They did an excellent job and the waiting room was clean and very well stocked. More

by sanibelover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 02, 2026

Dealership Rating
Employee Rating

Great customer service and very accommodating. They had my car painted earlier than expected as well. More

by clh_amh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2026

Dealership Rating
Employee Rating

Karina was absolutely wonderful and the detail department did a wonderful job! Absolutely love this place. More

by TINASTICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel

August 31, 2026

Dealership Rating
Employee Rating

My wife and I are very pleased with Val Ward Cadillac. It is the best sales and service experience that we have had in buying and leasing vehicle for many years. Julio Martinez is the best and has been More

by cjyt44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez , Alfonso

Sep 02, 2026

Val Ward Cadillac Inc responded

We appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 29, 2026

Dealership Rating
Employee Rating

The service advisor Karina Gomez was very knowledgeable and friendly. The service was done pretty quickly and they washed the car and it looked great, until it rained later that day. I was able to use a go More

by robertborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 21, 2026

Dealership Rating
Employee Rating

I had an appointment with Chevy dealer for safety recall and when I got to dealer their Internet was down. Called two more dealers in the area and was told no. Called Val ward and the advisor was very court More

by FRANK.LOPEZ85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2026

Val Ward Cadillac Inc responded

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2026

Dealership Rating
Employee Rating

Every interaction I have had with Sales, Finance and Service at Val Ward Cadillac has been wonderful. More

by ChrisH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch , Jay Trager

Aug 30, 2026

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2026

Dealership Rating
Employee Rating

Val Ward Cadillac is the best service department in town. Karina provides personalized and efficient care to me whenever I go there. More

by NSMITH0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2026

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2026

Dealership Rating
Employee Rating

I am a repeat customer at this dealership amongst other things because of my Service Rep Karina Gomez who always goes above and beyond to do a great job More

by ABREUROSARIO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2026

Dealership Rating
Employee Rating

I feel your service advisors are very well informed. I had to have a loner car and the process was very simple, again your person in the car loan department was very thorough and quick. I was out in a More

by fguar101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Val Ward Cadillac Inc responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...

Dealership Inventory (167 Vehicles)

new 2026 Cadillac CT5 car, priced at $54,104
2026 Cadillac CT5
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $64,494
2026 Cadillac LYRIQ
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
used 2024 GMC Yukon XL car, priced at $75,744
2024 GMC Yukon XL
used
Summit White exterior
Automatic
Four-wheel Drive
used 2024 Cadillac XT6 car, priced at $51,244
2024 Cadillac XT6
used
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive
new 2026 Cadillac CT5 car, priced at $61,074
2026 Cadillac CT5
new
Radiant Red Tintcoat exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac Escalade ESV car, priced at $135,089
2026 Cadillac Escalade ESV
new
Black Raven exterior
Automatic
Four-wheel Drive