Karina Gomez

The customer service could not have been better. They were able to get me a loaner car a day early and took care of everything in a timely fashion with My Car. When I needed to extend an extra half They were able to get me a loaner car a day early and took care of everything in a timely fashion with My Car. When I needed to extend an extra half a day, they were happy to accommodate me. More

by peggydelano Verified Customer Verified Customer

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Prompt professional service! Very pleased! Nice waiting room Car was washed before returning to me Very pleased! Nice waiting room Car was washed before returning to me More

by lkopko Verified Customer Verified Customer

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Services were great. No waiting service was done in time. Waiting area was very quiet and comfortable. Personal pleasant and respectful. I would recommend Val Ward dealer No waiting service was done in time. Waiting area was very quiet and comfortable. Personal pleasant and respectful. I would recommend Val Ward dealership to anyone looking to buy! More

by bkisner0 Verified Customer Verified Customer

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The service department, especially Jane were extremely Friendly and professional. This is why so drive 35 miles to get my car serviced. Friendly and professional. This is why so drive 35 miles to get my car serviced. More

by jriccio123 Verified Customer Verified Customer

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They did an excellent job and the waiting room was clean and very well stocked. and very well stocked. More

by sanibelover Verified Customer Verified Customer

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Great customer service and very accommodating. They had my car painted earlier than expected as well. They had my car painted earlier than expected as well. More

by clh_amh Verified Customer Verified Customer

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Karina was absolutely wonderful and the detail department did a wonderful job! Absolutely love this place. did a wonderful job! Absolutely love this place. More

by TINASTICE Verified Customer Verified Customer

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My wife and I are very pleased with Val Ward Cadillac. It is the best sales and service experience that we have had in buying and leasing vehicle for many years. Julio Martinez is the best and has been It is the best sales and service experience that we have had in buying and leasing vehicle for many years. Julio Martinez is the best and has been great to work with. He returns all calls and texts quickly and is very helpful to answer any questions. I would also like to recognize Karina for her responsiveness and positive attitude. We also had a flat tire and I appreciate both Karina and Alfonso for their great work to get it repaired in a timely manner. i would also like to recognize the young lady with her help in providing a loaner when our vehicle was in for service. Val Ward and their people are great! Thanks More

by cjyt44 Verified Customer Verified Customer

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The service advisor Karina Gomez was very knowledgeable and friendly. The service was done pretty quickly and they washed the car and it looked great, until it rained later that day. I was able to use a go and friendly. The service was done pretty quickly and they washed the car and it looked great, until it rained later that day. I was able to use a good coupon and it helped with the overall cost of the service. Very pleased. More

by robertborn Verified Customer Verified Customer

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I had an appointment with Chevy dealer for safety recall and when I got to dealer their Internet was down. Called two more dealers in the area and was told no. Called Val ward and the advisor was very court and when I got to dealer their Internet was down. Called two more dealers in the area and was told no. Called Val ward and the advisor was very courteous and was flexible enough to accommodate me and get the safety recall done. Was forever grateful and the service was outstanding. Definitely recommend their service department. I live very far and was very happy it was resolved. Thanks again. More

by FRANK.LOPEZ85 Verified Customer Verified Customer

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