Dave McKinney
Dave McKinney at Val Ward Cadillac Inc

Dave McKinney | Page 8

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9
170 Reviews
4.9

170 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Industry Experience

41 yrs, 4 mos

Specialties & Trainings

Francis Tuttle Vo-Tech graduate ASE Certified

170 Reviews of Dave McKinney

March 29, 2025

Dealership Rating
Employee Rating

The service personnel were knowledgeable and professional. I dropped my vehicle off at 5:30 and received a phone call from Karina before noon the next day letting me know what the issue was and More

by LAHRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karina Gomez

Apr 04, 2025

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2025

Dealership Rating
Employee Rating

I was pleased with the service I received plus the Uber transport home and then the car was dropped off after being repaired. The labor was much higher than I thought fair but that was not negotiable and I More

by CHEFHARRIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch, Karina Gomez , Jamie Martin

Apr 04, 2025

Val Ward Cadillac Inc responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 939-2212 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 14, 2025

Dealership Rating
Employee Rating

Todos son muy amables y cordiales atendiendo a los clientes, me siento en familia cuando estoy ahi. More

by havamex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez, Karina Gomez

Mar 18, 2025

Val Ward Cadillac Inc responded

¡Nos alegra mucho haberle brindado una experiencia tan positiva! Si hay algo más que podamos hacer por usted, no dude en hacérnoslo saber. ¡Estaremos encantados de ayudarle!

March 12, 2025

Dealership Rating
Employee Rating

David in service went to bat for me with a warranty program I purchased through Crest Cadillac in Milwaukee. He was able to get the work needed to be done paid for. He went above and beyond. More

by Gigi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2025

Dealership Rating
Employee Rating

Dave is always available and he is very efficient in helping.. I can always count on him. More

by DHADAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you're ever in need of more help, please let us know!

February 21, 2025

Dealership Rating
Employee Rating

Dave McKinney went above and beyond to get my service completed within a very narrow time frame. Dave is to be commended for being a very knowledgeable service manager! More

by RCOLEMBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

February 16, 2025

Dealership Rating
Employee Rating

Dave is the best service advisor I have ever worked with ..Honest,informative and a great representative of Val Ward Cadillac.. More

by wteague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Val Ward Cadillac Inc responded

We are pleased to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

February 14, 2025

Dealership Rating
Employee Rating

Friendly and knowledgeable. Waiting room clean and drink and snacks available.. Will have future repairs/service down here. More

by JESS23JPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 14, 2025

Dealership Rating
Employee Rating

Friendly service, efficient work, in timely completion at a reasonable price at a very nice facility More

by prestonm9950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 26, 2025

Dealership Rating
Employee Rating

Super service wouldn't go anywhere else Karina makes the visit enjoyable. I wish I could give 25 stars. More

by lisab2279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch, Karina Gomez , Jamie Martin

Jan 31, 2025

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

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