Dave Rook | Page 41

Love my local VOLKSWAGEN store!!! I passed by Boast Volkswagen and saw a 2016 Audi A3 on the lot. I turned around and inquired with Dave Rook and Rusty Hoag about the vehicle. There wa I passed by Boast Volkswagen and saw a 2016 Audi A3 on the lot. I turned around and inquired with Dave Rook and Rusty Hoag about the vehicle. There was no pressure and I was able to test drive the vehicle. I checked with my bank and got a low interest rate and when I sat down with Dave and Rusty for the credit check, Volkswagen Credit actually was substantially lower then my banks interest rate. I was walked through all the preceedures with the purchase and nothing was forced or pushed for addition coverage or service contracts. Fast simple process, and I got my dream car. Thank you so much Dave and Rusty! More

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HAPPY CAMPER This is the best experience I have had purchasing a car! Everyone was kind and patient. They made my purchase easy. Thank you Dave Rook! You are "ROCK This is the best experience I have had purchasing a car! Everyone was kind and patient. They made my purchase easy. Thank you Dave Rook! You are "ROCK STAR"! More

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Great Service My wife and I came into Boast on a Thursday afternoon after being told the vehicle would be ready for us to test drive. Unfortunately, the vehicle was My wife and I came into Boast on a Thursday afternoon after being told the vehicle would be ready for us to test drive. Unfortunately, the vehicle was not ready and we were quite upset that we drove out for nothing. Dave was kind enough to offer to drive the vehicle out to our home the next day for a test drive. We liked the vehicle and decided to purchase which was a smooth and simple process. We purchased the '12 Touareg and had some work done on the vehicle at Boast related to an issue with a leaky a/c, they were able to provide a loaner for a few days and performed the work for free. Overall very satisfied with the experience. More

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No pressure purchase Very easy transaction with David Rook and the rest of the staff. No pressure, when someone else became interested in the car I was looking at, he let Very easy transaction with David Rook and the rest of the staff. No pressure, when someone else became interested in the car I was looking at, he let me know and as soon as he was able to release the car, he called to let me know. Really nice experience and his sense of humor is wonderful. More

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A Positive Experience Snowbirds in for an oil change before driving our VW north. Boast was fast, accommodating and helpful. Efficient and careful, following up the next d Snowbirds in for an oil change before driving our VW north. Boast was fast, accommodating and helpful. Efficient and careful, following up the next day with a call to ensure service was satisfactory. More

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Simply outstanding service. Treated with respect. Just outstanding in every sense of the word. I purchased a vehicle from Boast while out of state in NJ. Their attention to every detail, fairness, r Just outstanding in every sense of the word. I purchased a vehicle from Boast while out of state in NJ. Their attention to every detail, fairness, respect and keeping me in the loop at all times goes well beyond five star service. The dealerships in my area could learn a lot from these professionals at Boast VW. I would not hesitate to recommend Boast to anyone in the market looking tom purchase a new or used vehicle. More

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Best Experience in Central and Florida West Coast I searched the internet for a Nissan Rouge SL in good condition at the best possible price. I had the used vehicle make and model that I wanted picked I searched the internet for a Nissan Rouge SL in good condition at the best possible price. I had the used vehicle make and model that I wanted picked out so it was up to cargurus.com and cars.com to find it. I set the search for 200 miles and came up with about 8 vehicles that met my criteria. I looked at some local cars in Melbourne, FL and did not like the car or not satisfied with the dealer. One car that met my criteria was at Boast Volkswagen. I called and was connected with Dave. He had no problem running around the pre-owned SUV checking it for dents, dings as well as evaluating the interior and engine condition. We worked out a price that I felt was really good after looking at this model for over a month and we agreed on the price over the phone pending my review. They held the vehicle for 4 days for me with a small down payment until I could get to Bradenton. I was concerned that I would find issues with the SUV that the salesperson did not reveal or would get into the price haggle routine we all dread. The SUV was exactly as Dave described and passed my test drive without any issues. I wrote a check, signed some papers and drove away wondering why this was so easy. I have already put 1,500 miles on the car and am sure it will give many years of use with routine service. The Boast team and especially Dave was great. He even called me the day after the purchase to make sure I was satisfied. This purchase was hassel free and easy.....the way buying a car should be. More

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Fantastic customer service! Thank you so much to Boast Volkswagen for your fantastic customer service. I was in a car that I could not try on and Boast took the extra step to mak Thank you so much to Boast Volkswagen for your fantastic customer service. I was in a car that I could not try on and Boast took the extra step to make sure that I found the right vehicle for my needs that I could depend on. They are honest and treat their customers like family. My salesman, David Rook, was fantastic and friendly. He made sure that I was comfortable with my new car. Also a thank you to Kathy and Rusty as well for their top notch customer service. Boast VW, you know how to treat a customer and I will absolutely be back. Thank you so much! -Nicole S. More

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Buying a used VW The entire process went smoothly. I have a hard time with commitment and making a decisive decision. Dave made sure I’d leave there happy and content The entire process went smoothly. I have a hard time with commitment and making a decisive decision. Dave made sure I’d leave there happy and content even in the long run. I was visiting him for 3 weeks before I made the final decision. Last Saturday I knew where my heart was (with VW) and Dave helped guide me to the best of his knowledge to the vehicle that would best suit my family. I’ve driven a VW since I was 16 and 20 years later I’m still sold on them! I had a bad experience visiting other car dealerships this month but Boast all around made up for those experiences ten fold. Everyone in that dealership is awesome and friendly. My husband trusted me being there without him and felt comfortable knowing I was in great hands. More

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Straight forward purchase process, no surprises in pricing. Dave Rook was patient to let us test drive a few cars and to answer all of our questions during our initial visit to the dealership. He was responsive Dave Rook was patient to let us test drive a few cars and to answer all of our questions during our initial visit to the dealership. He was responsive to follow up questions and worked with us to close a reasonable deal on our purchase. More

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