Dave Sambad | Page 65

Simple, Straightforward Process We called Manly to check to see if a specific used car was still available. We were put in touch Jesse Bower. Jesse stated that the vehicle was still We called Manly to check to see if a specific used car was still available. We were put in touch Jesse Bower. Jesse stated that the vehicle was still available and he asked us to call him when we were on our way so that he could pull the car upfront. We are two hours away from Manly but decided to drive there anyway. En route we called and upon arrival we noted that the car was upfront and waiting. We met Jesse Baseball, took a test drive and sat down with Jesse to complete the transaction. The price of the vehicle was so competitive that there was no need to negotiate over that. We agreed to move forward but had a time limit to complete the process. Jesse started typing away on his computer and within 20-30 minutes we were in finance with Dave Sambad. This was a cash purchase so we didn't need to work out any financing arrangements but dave was there to support us anyway. Dave quickly and clearly explained our choices for additional options but in a low key, no pressure way. We decided against any additional add ons. Dave simply stated he was just fine with with that and moved forward with completing the paperwork. Within 20 minutes, we completed all of the paperwork and were ready to take our newest vehicle back home. We have to say that this was as simple and friendly a transaction as we have ever experienced. Jesse and Dave were terrific and we highly recommend Manly Honda when you are in the market for a new or used vehicle. Nice work guys and thank you! Dennis & Betty More

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Excellent Customer Service! Purchasing experience was like no other! My husband and I are from another area...2 hours away. Before trekking out here; We did research plus ta Purchasing experience was like no other! My husband and I are from another area...2 hours away. Before trekking out here; We did research plus talked with other dealers who couldn't provide any straight answers. Or some dealers who stated they couldn't sell for the price range I was aiming for. When I called Manly Honda, Wayland was great in trying to get a good deal for me. I told him my budget and payment goal. He called me back after finding great Honda incentives and other discounts. The price was right. So when we arrived. Wayland stayed true to his word about the deal. I was amazed because I've always experienced differently...ie. "Bait and Switch" Afterwards, Dave, the finance manager finalized everything. He explained other products available, however, no high sales pressure to buy them. Both Wayland and Dave are a perfect 10 in customer service. . More

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It was okay. Great service. Gives options and do what they can to get a good offer with banks. One thing I didnt like is We decided to cancel the Gap and the other Great service. Gives options and do what they can to get a good offer with banks. One thing I didnt like is We decided to cancel the Gap and the other insurance offered It was kind of rude to sign at Finance the papers in such a rush like if they didnt like us to cancel. More

by MIRIAM814 Verified Customer Verified Customer

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New lease My partner and I will always buy our cars through Sean :) He always takes his time and is very honest with us about payments, pricing and discounts My partner and I will always buy our cars through Sean :) He always takes his time and is very honest with us about payments, pricing and discounts More

by GAIA3339 Verified Customer Verified Customer

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My reg mechanics sent me back to the dealership 4 AC work. My regular mechanics (both in Santa Rosa and Los Angeles) told me to go back to a Honda dealership for AC work -- They have the proper equipment... Wh My regular mechanics (both in Santa Rosa and Los Angeles) told me to go back to a Honda dealership for AC work -- They have the proper equipment... When I described the AC problem to your Service Person, Jose -- He knew EXACTLY what the issue was and most likely how to fix the problem! Turned out - He was Exactly Right! Kept us informed throughout -- got the 2010 Pilot back running COLD all the time, and even delivered the car back on-time and CLEAN! When Above-and-Beyond! He's the best! Would return to ANY dealership where he's working...! Jose also helped Dave in Finance helped to UnWind some issues with the cars Extended Warranty. More

by AIRAFRIED Verified Customer Verified Customer

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Love my new car! I appreciated their help getting me exactly what I wanted at the price I asked for. I will definately buy my next Honda from Manly! I appreciated their help getting me exactly what I wanted at the price I asked for. I will definately buy my next Honda from Manly! More

by RQ Verified Customer Verified Customer

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Great First Time Car Buying Experience This was my first time buying a new car and from the very start J.R made the process pain free. He was very helpful and friendly. J.R. helped me find This was my first time buying a new car and from the very start J.R made the process pain free. He was very helpful and friendly. J.R. helped me find exactly what I was looking for. I really appreciated that he took the time to go over the features of the car and set up my blue tooth! I have to admit I was feeling a bit anxious about the finance process (another first time experience) but Dave put me at ease. He explained everything clearly and helped keep my monthly payments at the amount I wanted to keep them at. I will definitely recommend this dealership to those looking to purchase a car. More

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Working with you I appreciated their willingness to work with me and meeting with me at a price that would work for me. There was no high pressure tactics and when I I appreciated their willingness to work with me and meeting with me at a price that would work for me. There was no high pressure tactics and when I came in it all went smoothly. More

by JWIL89X Verified Customer Verified Customer

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Contacted first via internet Dealt with Chris Foy, initiated through internet contact. Subsequent meetings at the showroom were highly satisfactory. He was friendly, fair and tho Dealt with Chris Foy, initiated through internet contact. Subsequent meetings at the showroom were highly satisfactory. He was friendly, fair and thoroughly familiar with all the bells and whistles of the new car I purchased, explaining them patiently. More

by HGRISHAVER Verified Customer Verified Customer

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Tons of inventory and very helpful employees Giovanni Ceremony and Dave Sambar made the process of getting a vehicle so easy and I didn't feel under pressure. Total customer service! I want to t Giovanni Ceremony and Dave Sambar made the process of getting a vehicle so easy and I didn't feel under pressure. Total customer service! I want to thank both of them for making me feel good about buying a car. I absolutely love my new Civic and would recommend this dealership to anyone looking for a new vehicle. I also appreciate Giovanni's manager Tim for offering me such a great deal on a brand new Honda! More

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