Dave Sambad | Page 74

Great experience This was my second car buying experience & I was very apprehensive after my first. Renea made it a nice, stress free & clear car buying experience. Sh This was my second car buying experience & I was very apprehensive after my first. Renea made it a nice, stress free & clear car buying experience. She was awesome the whole way through. More

by LUMALISSA Verified Customer Verified Customer

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Straight forward and easy shopping experience Buying a car from Manly Honda was straight forward and efficient process when working with Chris Foy. Negotiating a fair price was a breeze compared Buying a car from Manly Honda was straight forward and efficient process when working with Chris Foy. Negotiating a fair price was a breeze compared to other dealers in the area. Picking up the car was a breeze too and I really appreciated the hands on tutorial of all the new tech and features installed in the car. More

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Great customer experiance The sales rep we had took extra care of us we did not feel a lot of pressure , and everyone at this dealership is awsome I would totally recommend it The sales rep we had took extra care of us we did not feel a lot of pressure , and everyone at this dealership is awsome I would totally recommend it to anyone. More

by SONOMAPATRICIA Verified Customer Verified Customer

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Easy shopping with people who will work with you We found our used 4Runner online. We came in, had a good time and left with a new vehicle while not feeling pressured to buy. We found our used 4Runner online. We came in, had a good time and left with a new vehicle while not feeling pressured to buy. More

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Friendly, no pressure customer service! We leased a vehicle for the first time. The experience was new to us , Chris was patient and was very helpful and accommodating to our needs. We leased a vehicle for the first time. The experience was new to us , Chris was patient and was very helpful and accommodating to our needs. More

by Cathy in Santa Rosa Verified Customer Verified Customer

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Professional Service The first time visited and got service here and I was very impressed! all workers were very nice, polite and professional. The waiting room was great, The first time visited and got service here and I was very impressed! all workers were very nice, polite and professional. The waiting room was great, they served cookies and drinks while waiting, and employees often came to ask customers if we need help, so sweet! More

by HARRYLE06 Verified Customer Verified Customer

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Fantastic customer service Everyone I encountered at Manly Honda was so friendly and welcoming. Jesse and Dave could not have been more helpful. They were straight-forward and g Everyone I encountered at Manly Honda was so friendly and welcoming. Jesse and Dave could not have been more helpful. They were straight-forward and gave me all the information I needed in order to feel comfortable signing my lease. Jesse walked me out to my new car, took the time to show me how every function worked, and made sure I was comfortable with everything before I drove off the lot. He even followed up with a phone call a few days later to ask how it was going with the new car and offered his help if I had any questions. I couldn't be happier with my experience at Manly Honda. More

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Excellent service with honesty The salesperson helped me find a car. He then worked to keep my payment in my budget! A good experience! This is my third car purchased from Manly Hon The salesperson helped me find a car. He then worked to keep my payment in my budget! A good experience! This is my third car purchased from Manly Honda. More

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Very comfortable I traded my car in and upgraded to the newest model. I didn't feel pressured at all to do anything I wasn't comfortable with. When I decided what to d I traded my car in and upgraded to the newest model. I didn't feel pressured at all to do anything I wasn't comfortable with. When I decided what to do I was explained all options very clearly and felt like I knew what I was getting into. I appreciated all the time that was spent in making sure all my questions and concerned were addressed. More

by ALLYJ88 Verified Customer Verified Customer

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Terrific deals, great selection at this high-volume place Several weeks of online research via Consumer Reports, Edmunds.com and Kelley Blue Book, plus several test drives of various models at other dealershi Several weeks of online research via Consumer Reports, Edmunds.com and Kelley Blue Book, plus several test drives of various models at other dealerships, were all worth it when Mark Fladseth emailed me a terrific price on just the car I wanted, a 2013 Prius v. I saved $3-4K off the Edmunds estimated value of this model, and could not be happier with my new ride. This is not the place to go to make a new best friend or to learn the fine points of your new car; this is a high-volume place that sells 500 cars a month (new and used). We were quickly passed from Mark to Mike to Joe as each got busy with other appointments. Understandably, the sales staff are not that familiar with the features of all the used cars they carry. But I appreciated their friendly efficiency and the fact that there was minimal sales pressure. Mark also had some helpful suggestions about where to get a car checked out mechanically (AAA) and where to buy inexpensive, high-quality rubber mats (online). The only unpleasant part of the visit was in finance. Once I politely but firmly stated that I was not going to buy the extended warranty (because Consumer Reports recommends against it), our guy got pretty hostile. He also started rushing me through the legal documents, urging me to sign each one after four seconds of me skimming them to see what I was signing. I checked his math as I was writing the check and gently pointed out a $90 error (in my favor); rather than thanking me, he got defensive. The finance office experience made a bad final impression, and it is the only reason I am rating this place four stars instead of five. But overall, I would recommend Manly Honda for the great deals (especially online via Consumer Reports- try their Build and Buy Car Service) and the extensive selection. More

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