"Quick, easy, and spectacular!"
The faculty all around was generous and helpful. They are able to help you find the car you Deidre quickly and efficiently without making you feel rushed. They're comprimisable when purchasing and are fast to help you anyway they can. Anyone looking for a great car for a great price with minimal hassle should come here.
"Love the car, okay with the dealership"
After some systematic customer service issues with Germain Honda, the sales manager generously listened to and remedied my complaints. I still have my reservations about Germain Honda but I was impressed and appreciative of the steps that were finally taken to begin to restore my faith in them.
"Great place !!!"
I bought my new honda crv with Germaine honda. I believe they have fantastic employees. I bought the car especially for Ralph because of the service and commitment. I really thank for all his service and we really had a great experience. I also want to thank Dave who explained to us patiently about all the features in the new car. He did an amazing job. I am happy with my overall experience with Germaine and their staffs. Keep it up.
I had been trying to find a car that fit my needs of getting great gas mileage and that I felt was a solid ride without a huge monthly payment. I had already been to a couple of dealerships to drive some cars around and never felt I found "the one", not to mention I felt some of the salesmen were kind of blowing me off because I wasn't buying the most expensive car on the lot or had too many questions they didn't have time for. I had read up on all the reviews of cars with great gas mileage and the Honda Fit always came out towards at the top of the lists with great professional and customer reviews. I have an Employee Purchase assistance plan through my employer, so I found the Fit and submitted an inquiry. Within I think just an hour, Marc Miller reached out to me based on the internet submitted inquiry. I already know one of the sales managers, Rich Newsome, and I've been buying cars from him since I was in college (let's just say in the 90s), so I trust him and reached out to him first personally, but he was out of the office and assured me I would be taken care of, which I already was as Marc had already been in contact. Marc offered to bring the car to my workplace for a test drive, but I wanted to go to the dealership. He told me he was scheduled to be there until 5, so I think I got there around 3:30. He had the car ready to test drive, so we went over some basic information and I took it out. I love this car, and I knew it from the moment I drove it off the lot. What really put the experience over the top was the service from everyone at Germain Honda. I had a car I was upside down on in equity that they (Marc and Dave) worked with me on to still get me at a payment that was good for me. Marc really worked hard for me as I put him through the ringer with 50 questions on what I should do and how things worked, he never got frustrated (or at least if he did, he didn't show it) with my continual questions and Dave came over a couple of times to give information as well. I ended up with a Honda Fit Sport with leather seats and I adore this car, it is perfect for me and my lifestyle price and size wise. While working out the finance paperwork with Ron, an incredibly personable and knowledgeable fellow who I had also worked with a couple of years prior when I bought a used car from Germain Honda with Josh Wisman (also great to work with), Marc was making sure the car was getting detailed and completely cleaned up for me to take home. He stayed WELL past the time I knew he was scheduled to work based on our earlier conversation, yet had I not known that he was only supposed to be there until 5, I wouldn't have known because he was very attentive and made sure I was in my new car and out the door while he was still there, and I think I was there until after 8 after all was said and done. This is the second car I've purchased from Germain Honda, this Honda Fit Sport my first new car ever. I can't say enough about their attentiveness, knowledge, and service during the entire process. Also, as a woman who is not all that car savvy, it can be intimidating to have to deal with people who are, but I never once felt intimidated, pressured, or that I was being talked to condescendingly. It is very much an warm environment that I felt comfortable in to ask questions during both sales and the finance portion. All of the employees there are incredible. Marc and all the others I dealt with this time and the last made a highly memorable and positive experience, I couldn't be more pleased and would recommend this dealership to EVERYONE!
"Overall good buying experience from pre-sale meeting and..."
Overall good buying experience from pre-sale meeting and demo to completion of the transaction. Erin was very knowledgeable about the dealership and the products. Good experience.
Other Employees Tagged:
"Germain Honda supported the sale of my Honda Accord in..."
Germain Honda supported the sale of my Honda Accord in the following ways:
All my questions were answered,
The sales staff and management were extremely professional and competent,
The sales process was without pressure and gamesmanship,
I received value for my used car,
Any issues or problems were addressed and solved promptly.
I have recommended Germain Honda without reservation to my friends and acquaintances.
We are looking forward to working with Germain staff in the future for additional services.