Dave Underwood | Page 4

Eddie Church is an awesome service manager. Eddie Church always takes care of us and is very prompt. We thank Bill Utter Ford for always taking good care of us in the service department and Dav Eddie Church always takes care of us and is very prompt. We thank Bill Utter Ford for always taking good care of us in the service department and Dave Underwood in the sales department. More

by LEAH11 Verified Customer Verified Customer

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Excellent Purchase Experience Quincy and Dave took the time to help me find a specific vehicle in my limited available time. I was looking for a late model low mileage F-150. After Quincy and Dave took the time to help me find a specific vehicle in my limited available time. I was looking for a late model low mileage F-150. After asking a few questions, Quincy helped me realize a "like new" Demo was the perfect fit. He then navigated me through a purchase process that involved no pressure. Overall, it was a very comfortable experience. More

by Rick Verified Customer Verified Customer

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Friendly, personal service with no hard sell tactics. I felt like I got the best price for my trade-in and my new car with very easy negotiations. I was able to test drive the new car before purchase unt I felt like I got the best price for my trade-in and my new car with very easy negotiations. I was able to test drive the new car before purchase until I was satisfied that it was the right decision. More

by RUSTYVADEN Verified Customer Verified Customer

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They are the best! I have bought 7 vechicles from Bill Utter Ford since 2000. They take great care of you. I wouldn’t buy from anywhere else. They make you feel very imp I have bought 7 vechicles from Bill Utter Ford since 2000. They take great care of you. I wouldn’t buy from anywhere else. They make you feel very important. More

by DJJROBINSON Verified Customer Verified Customer

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"FAST" as usual I want to thank Big Dave for handing Cory over to me. I told Cory that I was there to "buy" not "shop" and he got me what I wanted right away. I was I want to thank Big Dave for handing Cory over to me. I told Cory that I was there to "buy" not "shop" and he got me what I wanted right away. I was in and out in no time. More

by jeff Verified Customer Verified Customer

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Magnificent! Dave Underwood was awesome! He made everything so convenient... I am a busy woman and he did all the legwork for me. I recently moved to Texas and Dave Underwood was awesome! He made everything so convenient... I am a busy woman and he did all the legwork for me. I recently moved to Texas and hadn't found my dealer yet. I will be using their service department for my maintenance as well. Thank you so much to the team at Bill Utter Ford and I look forward to doing business in the future! More

by bmcarthur Verified Customer Verified Customer

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they assume you are an adult and treat you that way I bought a business vehicle - and was treated with respect during a very busy end of year business. Cory is not a typical saleperson - he finds out w I bought a business vehicle - and was treated with respect during a very busy end of year business. Cory is not a typical saleperson - he finds out what you need and helps you get it. More

by mike Verified Customer Verified Customer

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I am consistently NOT given a car wash with my oil change. I have a letter from the (Past) Service Manager, spelling out specifically that I receive a free oil change for the life of my ownership and a free ca I have a letter from the (Past) Service Manager, spelling out specifically that I receive a free oil change for the life of my ownership and a free car wash with each oil change. This is due to a damaging issue that occurred to my truck on my first oil change/tire rotation. For the first 3 years, I received the free oil change and car wash. But for the past 3 visits, I have not received the car wash. There is always an excuse at pick-up but never a notification upon delivery when I verbally acknowledge the free car wash. More

by dpaee Verified Customer Verified Customer

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Car Lease I want to thank Mike R. for getting me the car I wanted. But, I am wondering why after I was told by leasing that I owed nothing on my returned car, I want to thank Mike R. for getting me the car I wanted. But, I am wondering why after I was told by leasing that I owed nothing on my returned car, I received a "Not A Bill" for $275.00? If I don't owe anything the this was not needed. More

by PM76227 Verified Customer Verified Customer

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Oil Change Great Service Department, they got me in and out in no time. I have always had a great experience at Bill Utter Ford. Dave Underwood has always gotten Great Service Department, they got me in and out in no time. I have always had a great experience at Bill Utter Ford. Dave Underwood has always gotten me what I wanted when looking for a knew Ford. More

by KRRYES Verified Customer Verified Customer

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