David Adsit
David Adsit at Sawyer Chevrolet

David Adsit | Page 11

Service Manager

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9
177 Reviews
4.9

177 Reviews

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177 Reviews of David Adsit

May 30, 2023

Dealership Rating
Employee Rating

I’ve been a customer for over 30 years. Have always received excellent customer service from anyone I’ve ever dealt with either in sales or service. More

by cvtroise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Riordon, Mike Capasse , Brianna Caron, Brittany Trabona

May 30, 2023

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 26, 2023

Dealership Rating
Employee Rating

Very professional and courteous. Always a pleasure to do business with Sawyer Chevrolet. Great vehicle care for a good price. More

by lenr300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Siracusano, John Luvera, Mark Brandow, Mike Riordon , Brianna Caron, Brittany Trabona

May 28, 2023

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

May 11, 2023

Dealership Rating
Employee Rating

Have dealt with this company for many years, buying cars and always having them serviced and inspected there More

by fagel5744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona, Know service staff by face not name

May 11, 2023

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 09, 2023

Dealership Rating
Employee Rating

My recent purchase went very well. Salesman was courteous and thorough. Was a pleasure doing business with Sawyers in Catskill, NY. More

by barb265
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Riordon, Mike Capasse, Kevin Saltis , Brianna Caron, Brittany Trabona

May 10, 2023

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 09, 2023

Dealership Rating
Employee Rating

Great service and very helpful. The staff was very friendly and made it a very easy process More

by overbaughandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Capasse , Brianna Caron

May 10, 2023

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 30, 2023

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Employee Rating

We purchased a used vehicle that needed 2 repairs before we bought the vehicle. The vehicle needed 2 repairs after purchase and was driven in less than 1550 miles. The Service department was great in repa More

by michelle4264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Day , Brianna Caron

May 01, 2023

Sawyer Chevrolet responded

Michelle, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

May 01, 2023

michelle4264 responded

The vehicle in question, according to the Carfax, was purchased at auction as a repo (*which was not so much of an issue...a common industry practice). However, during the test drive, we were the ones that had to point out the two repairs needed to the dealership. Both rear tire pressure monitors were both not registering, and the driver's side heat was not functioning. Also, while the Service department repaired the problems, there was a lag time involved with taking possession of the car. There was a problem in resetting or clearing out the computer code. We felt that everything should have been checked prior to the vehicle being put out on the lot. The third repair was needed at 522 miles for an internal brake booster sensor, and was covered by state law warranty. The fourth repair was needed at 1530 miles for an HVAC Blend Door Actuator, which is a common problem associated with this make of vehicle. An email was sent almost a week before the scheduled date to Sales, Service, and Parts. Luckily, the parts were in stock, and we were most grateful with the service provided. As stated above, in fairness to the dealership, this vehicle was not listed as Used Certified, and we did not purchase an Extended Warranty on our part.. It is just disappointing that this vehicle hasn't even had its first oil change yet, and we are sure you can understand our frustration. So if any suggestions were to be made, this vehicle should have had more of a closer look when it was acquired by your purchaser and/or service department. It should have been "lot " ready for a "drive and go sale".

March 30, 2023

Dealership Rating
Employee Rating

Excellent. The treat was great, at time and the assistance person was very kind. Thank You! More

by Narcedalia_1617
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 01, 2023

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

March 21, 2023

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Service department is always friendly, courteous and helpful. Everyone is polite and I would recommend More

by EJMEANIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Brandow, Mike Capasse , John Campisi, John Campisi

Mar 22, 2023

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. John and our team work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

March 10, 2023

Dealership Rating
Employee Rating

The service team at Catskill is awesome! Repairs and maintenance are done in a timely manner! Special thanks to Brittany and Dave! More

by sueebrown65
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Trabona

Mar 13, 2023

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

Mar 13, 2023

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 10, 2023

Dealership Rating
Employee Rating

As always another very pleasant experience with Sawyer. My vehicle was taken right in and out within an hour as promised. More

by MBOWMAN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Luvera, Mike Capasse , Brianna Caron

Mar 10, 2023

Sawyer Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

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